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Rutland Arms

3.0 star property
Georgian hotel with free breakfast and 24-hour front desk

Photo gallery for Rutland Arms

Terrace/patio
Interior entrance
Bar (on property)
Superior Twin Room
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
33 High Street, Newmarket, England, CB8 8NB
  • National Horseracing Museum
    ‪3 min walk‬
  • Newmarket Racecourse
    ‪3 min drive‬
  • National Stud
    ‪4 min drive‬
  • London (STN-Stansted)
    ‪35 min drive‬

Room options

View all photos for Double for Sole

Individually decorated, individually furnished, iron/ironing board

Double for Sole

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 1
  • 1 Double Bed

View all photos for Four Poster Double Room

Individually decorated, individually furnished, iron/ironing board

Four Poster Double Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Double

Individually decorated, individually furnished, iron/ironing board

Double

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin

Twin

Twin

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Individually decorated, individually furnished, iron/ironing board

Superior Double Room

Highlights

Individually furnished
Individually decorated
Flat-screen TV
Portable fan
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

About the area

Newmarket

Rutland Arms places you in the heart of Newmarket, within a 5-minute walk of National Horseracing Museum and 2.1 km (1.3 mi) from Newmarket Racecourse. Highlights at this Georgian hotel include free daily breakfast, a restaurant and free self-parking. .The restaurant, Carriages, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 7 AM and 10 AM. .Attractions within a 30-minute drive of this Newmarket hotel include University of Cambridge and Addenbrooke's Hospital.

What's nearby

  • National Horseracing Museum - 3 min walk - 0.3 km
  • Newmarket Racecourse - 3 min drive - 2.2 km
  • National Stud - 4 min drive - 3.9 km
  • Anglesey Abbey - 12 min drive - 13.6 km
  • Addenbrooke's Hospital - 20 min drive - 22.8 km

Getting around

  • Newmarket Station - 11 min walk
  • London (STN-Stansted) - 35 min drive

Restaurants

  • ‪Bull - ‬2 min walk
  • ‪El Guaca Mexican Grill - ‬2 min walk
  • ‪The Golden Lion - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Rutland Arms

Georgian hotel with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Rutland Arms also features a terrace, laundry facilities, and 24-hour room service. Free self parking is available.

  • 46 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1780
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • Bar or lounge
  • Dining venue
Rutland Arms offers 46 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carriages

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 1780
  • Georgian architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Rutland Arms
Rutland Arms Hotel
Rutland Arms Hotel Newmarket
Rutland Arms Newmarket
Rutland Arms Hotel
Rutland Arms Newmarket
Rutland Arms Hotel Newmarket

Rutland Arms Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 555 reviews
Rating 8 - Good. 236 out of 555 reviews
Rating 6 - Okay. 145 out of 555 reviews
Rating 4 - Poor. 39 out of 555 reviews
Rating 2 - Terrible. 19 out of 555 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

DS Smith PLC

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great stay, good location, great food, friendly staff, had a good night sleep, lovely rooms and comfortable beds.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very old looking hotel which is due a refurb in 2020. Staff were good. would dI book again...yes I would.
Stayed 2 nights in Dec 2019

6/10 Okay

Ian, Denbighshire

Travelled with partner
Liked: Cleanliness
Comfortable Bed. Room very small. Public areas shabby, carpets threadbare. Breakfast service poor but quality of food OK. Overall overpriced for the quality on offer.
Stayed 2 nights in Nov 2019

2/10 Terrible

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set in a good location ,good parking facilities and very welcoming staff ,foid was good and rooms were clean and tidy as was hotel . There was nothing to dislike we will be staying there again.
Stayed 1 night in Nov 2019

6/10 Okay

Kovacs

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The friendly staff made us feel most welcome. Bar food was excellent.
Stayed 1 night in Nov 2019

4/10 Poor

Stephanie

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced and very tired!

This hotel has definitely seen better days. The carpets both in public and bedrooms are worn, and gives a poor impression of the place. The plumbing in the bathroom was terrible and the shower and bathroom suite would have been modern in the 1970s. It certainly is not value for money and I was pleased to leave after spending 2 nights there on business. Breakfast was good, but you felt you were imposing on the staff by interrupting their private chats to ask to order some coffee.
Stayed 2 nights in Sep 2019

4/10 Poor

Lee

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Grotty

Food was Terrible room smelt of smoke And was disgusting, the bed was like an Ironing board.
Stayed 1 night in Nov 2019

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was filthy. The beds were badly made, with a grease stain on a decorative cushion. The windows and frames were really dirty as was the desk and the coffee and tea tray. Worst of all was the bathroom. The underside rim of the toilet was dirty, the shower/tap combination corroded and the shower curtain grubby. The heated towel rail didn't work BUT worst of all there was BLOOD on the sink tap and the wall. Despite reporting this at once, nothing was done and the room remained the same. I cleaned up the blood. The hotel is very tatty with too few staff. Breakfast service on the first day was awful and there was no white bread available. The one good thing was dinner in the restaurant which was very nice. I was given a £50 refund, which on reflection I wish I had not accepted but was in a rush to leave. This hotel cost £120 per night, which under the circumstances is outrageous.
Stayed 2 nights in Oct 2019

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible shower

Hotel is in need of a revamp!! Bathrooms especially!! You literally have to run around in the shower to get wet. I live my life in hotels and I ask for a comfy bed and a decent shower!! Sadly this failed massively in the shower department. Breakfast was nice and staff friendly but it’s let down by its amenities!!
Stayed 3 nights in Oct 2019

6/10 Okay

paul

Business traveller
Liked: Staff & service
Put in older rooms, showers are the worst I've had , you have to run round to get wet
Stayed 2 nights in Oct 2019

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2019

8/10 Good

Paula

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staff were lovely. The hotel is very tired and needs so much work. The actual building is beautiful. In saying that the beds were very comfy however the light bulb had gone in the bathroom so very dark. Great location
Stayed 2 nights in Oct 2019

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old hotel and keeps all its heritage , large room we stayed in with 4 poster bed was more like a suite , Lovely stay and very welcoming staff , even made it for breakfast on our check in day , Only on downside some of the fixtures are a bit worn but i suppose that comes with it being an old building , perfect for a place to stay after a day at the races
Stayed 1 night in Oct 2019

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

TREVOR

Business traveller
Liked: Cleanliness
THINK IS MUST HAVE HAD A COUPLE OF BABY ELEPHANTS ABOVE ME
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were helpful and friendly with nothing being too much trouble
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable and welcoming. Staff very nice. The menu could be a bit more varied.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with exceptional staff. Perhaps a little tired but very clean and had everything required for a short stay. Breakfast offered nice selection and good food. Breakfast staff were really stand out - prompt, considerate, friendly and helpful even when very busy.
Stayed 2 nights in Sep 2019

8/10 Good

Jon

Business traveller
Liked: Staff & service

Olde Style!

An old Coach Inn right in the centre of town! Plenty of character and very friendly and efficient staff throughout. A good place to stay!
Stayed 1 night in Sep 2019