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Hotel Julien Dubuque

3.5 star property
Historic hotel with full-service spa and free local area shuttle

Photo gallery for Hotel Julien Dubuque

Interior
Superior Room
Lobby
Premier Single Room, Non Smoking | Private kitchen
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$207
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
200 Main Street, Dubuque, IA, 52001
  • Place, National Mississippi River Museum and Aquarium
    ‪3 min walk‬
  • Place, Diamond Jo Casino
    ‪5 min walk‬
  • Place, Grand Harbor Resort and Waterpark
    ‪8 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(65 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(175 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Suite, Non Smoking

Premier Suite, Non Smoking

Premier Suite, Non Smoking

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Romantic Room

1 bedroom, premium bedding, pillow-top beds, minibar

Romantic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room

1 bedroom, premium bedding, pillow-top beds, minibar

Romantic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Fridge
HDTV
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Room

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Dubuque

Hotel Julien Dubuque puts you in the heart of Dubuque, within steps of Dubuque Welcome Center and Dubuque Art Center. Highlights at this historic hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Potosa Spa can include hot stone massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Carolines Restaurant, is open for breakfast, lunch and dinner. Riverboat Lounge is the hotel's own bar. Enjoy the indoor swimming pool, nightclub, 24-hour gym and Hot tub. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning continental breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 10-minute walk of this 3.5-property class Downtown Dubuque hotel include Five Flags Center and National Mississippi River Museum and Aquarium.

What's nearby

  • Five Flags Center - 2 min walk - 0.2 km
  • National Mississippi River Museum and Aquarium - 3 min walk - 0.3 km
  • Diamond Jo Casino - 5 min walk - 0.4 km
  • Grand Harbor Resort and Waterpark - 8 min walk - 0.7 km
  • Grand River Center - 10 min walk - 0.8 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Arby's - ‬8 min walk
  • ‪Pepper Sprout - ‬2 min walk
  • ‪Grand Harbor Resort and Waterpark - ‬8 min walk
  • ‪The Filament - ‬9 min walk

About this property

Hotel Julien Dubuque

Historic hotel with full-service spa and free local area shuttle
Hotel Julien Dubuque offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square metres) and includes conference space. A nightclub, a 24-hour fitness centre, and spa services are also featured at the historic Hotel Julien Dubuque. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Conference rooms
  • 15005 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1914
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Julien Dubuque offers 133 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Potosa Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Similar properties

Property grounds
Grand Harbor Resort and Waterpark
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.0 out of 5, Very good, 1,018 reviews
The price is AU$161
includes taxes & fees
23 Nov - 24 Nov
Grand Harbor Resort and Waterpark

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6 AM to 10:30 AM for a fee: USD 5 to 12 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carolines Restaurant
  • Riverboat Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Nightclub

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1914
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Destination fee: USD 1.07 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 12 per person
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Julien
Hotel Julien Dubuque
Julien Dubuque
Hotel Julien Dubuque Iowa
Hotel Julien Dubuque Iowa
Julien Hotel Dubuque
Hotel Julien Dubuque Hotel
Hotel Julien Dubuque Dubuque
Hotel Julien Dubuque Hotel Dubuque

Frequently asked questions

What is the cancellation policy at Hotel Julien Dubuque?

Hotel Julien Dubuque offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Julien Dubuque?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Julien Dubuque on 7 Dec 2025 start from AU$205.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Julien Dubuque?

Yep, Hotel Julien Dubuque has a free self car park.

Is there a spa on site at Hotel Julien Dubuque?

Yep, Potosa Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hotel Julien Dubuque have a pool?

Hotel Julien Dubuque has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Julien Dubuque have a waterslide?

No, there is no waterslide at Hotel Julien Dubuque, but Grand Harbor Resort and Waterpark is a short 12-minute walk away.

What luxury perks are available at Hotel Julien Dubuque?

Hotel Julien Dubuque features a full-service spa, a nightclub and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Julien Dubuque a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Julien Dubuque.

Does Hotel Julien Dubuque serve breakfast?

Yep, continental brekkie is offered daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Julien Dubuque?

No, Hotel Julien Dubuque does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Julien Dubuque?

Yep, you can grab a meal at Hotel Julien Dubuque's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Julien Dubuque?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Julien Dubuque?

No, only service animals are allowed.

Hotel Julien Dubuque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1128 out of 1659 reviews
Rating 8 - Good. 335 out of 1659 reviews
Rating 6 - Okay. 118 out of 1659 reviews
Rating 4 - Poor. 52 out of 1659 reviews
Rating 2 - Terrible. 26 out of 1659 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, historic hotel in a great downtown location.
Stayed 1 night in Jul 2025

8/10 Good

Anna, Marseilles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would have enjoyed our stay more had our room been more quiet. The room was adjacent to another room with just a door. The neighbors were loud and annoying. It is not a good idea to put a senior couple in a room with a bunch of kids next door. Also not enough coffee and no complimentary water! I would want to stay overnight again.
Stayed 1 night in Aug 2025

8/10 Good

Mary Ida, Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and they sat us moments before closing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Stayed 1 night in Aug 2025

6/10 Okay

Adelheid C.

Travelled with family
Liked: Cleanliness, staff & service
I was so looking forward to staying in such a historic place. The lobby is beautiful. I got to my room and the musty smell was overwhelming and no matter how much I ran the AC it did not improve. By morning my eyes were wo itchy and red. The furniture and bed are in need of upgrades. The mattress sagged, bed was clean though. Bathroom floor was sticky and my shoes left footprints everywhere. No bottle of water in the room, which I would expect in a hotel room at that expense. Overall I was disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Stayed 1 night in Aug 2025

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, room was very big. Nice in the downtown area with convenient walk to restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Jung Y

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Steven, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Hotel are fantastic! We enjoyed our stay!
Stayed 1 night in Aug 2025

6/10 Okay

LiZi

Business traveller, Travelled with partner
The hotel is outdated but perhaps that’s part of the appeal?
Stayed 2 nights in Aug 2025

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in the Heart of Town

First impression was lovely with an exquisite lobby. Loved having Caroline’s restaurant attached to the hotel. We were able to partake in a delicious brunch. Had we stayed longer we would’ve eaten there more. It seemed the ac wasn’t working properly in our room. We reported it to the front desk and they sent maintenance immediately and it was fixed in a matter of minutes. The room was very nice, and clean. The bed and pillows were very comfortable. There was great ambiance throughout the hotel. A great value for the money. We had a nice view of some of the cities 60 murals and the downtown strip. We were just there for 1 night otherwise we would have taken advantage of more of the wonderful amenities. We would most definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOUD a/c

Great historic hotel with a cool history. Rooms are big and have great views. A/C was pulsating ALL night.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A lot of the original nostalgia can still be seen.
Stayed 1 night in Aug 2025

10/10 Excellent

joyce

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Anil

Travelled with partner
Disliked: Amenities
Rooms and hotel facilities need upgrade
Stayed 2 nights in Jul 2025

4/10 Poor

Evan

Travelled with partner
Our room was on the 4th floor. Windows could open. One storm window was missing. Unable to sleep much that night. People in bar spilling out onto street below until 2am. Because of the missing storm window, people talking and yelling sounded like right outside our window. Disappointed no one checked windows as a safety precaution. Window sill had substantial debris. Bathroom doors difficult to open /close. Does not function as bathroom doors are suppose to function (keeping noise in and out. Thermostat difficult to regulate. Could not adjust down or up. Food in Caroline’s Restaurant was good! Our food server, Alyssa R, was attentive, personable, offered suggestions and generally overall just took good care of us! She was the highlight of our stay; which unfortunately was shortened by a day because when we asked to be moved, the front desk individual informed us the hotel completely full. So we chose to leave. Since our room was booked through Expedia, we needed to contact them to arrange the cancelation and subsequent refund to credit card. The desk individual helped us navigate the initial maize. I was able to speak directly to Expedia and resolved matter. However, I don’t believe we would stay here again and may not recommend to others.
Stayed 2 nights in Aug 2025