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Apartments Atento

3.5 star property

Photo gallery for Apartments Atento

Studio (Studio Apartment) | In-room dining
Studio (Comfort Studio Apartment)
Shower, towels
Interior
Studio (Studio Apartment) | Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Mrtvo Zvono 11, Dubrovnik, Dubrovnik-Neretva, 20000
  • Place, Walls of Dubrovnik
    ‪1 min walk‬
  • Place, Pile Gate
    ‪3 min walk‬
  • Place, Old Town Harbor
    ‪3 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪29 min drive‬

Room options

View all photos for Studio (Studio Apartment)

Studio (Studio Apartment)

Studio (Studio Apartment)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (Comfort Studio Apartment)

Studio (Comfort Studio Apartment) | In-room dining

Studio (Comfort Studio Apartment)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

Dubrovnik

At Apartments Atento you'll be within just a 15-minute stroll of popular places like Pile Gate and Banje Beach. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a coffee/tea maker and a wardrobe or cupboard. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. .This pet-friendly apartment building has free WiFi in public areas and luggage storage. There's also the convenience of an airport shuttle.
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What's nearby

  • Walls of Dubrovnik - 1 min walk - 0.1 km
  • Pile Gate - 3 min walk - 0.3 km
  • Old Town Harbor - 3 min walk - 0.3 km
  • Dubrovnik Cathedral - 3 min walk - 0.3 km
  • Stradun - 3 min walk - 0.3 km

Getting around

  • Dubrovnik (DBV) - 36 min drive

Restaurants

  • ‪Buža Bar - ‬3 min walk
  • Restaurant & Bar Rudjer
  • ‪Petar cafe and bar - ‬1 min walk
  • ‪Kopun - ‬4 min walk
  • ‪Proto - ‬4 min walk

About this property

Apartments Atento

Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Dubrovnik apartment is smoke free.

  • 2 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Apartments Atento offers 2 air-conditioned accommodations, with coffee/tea makers. Accommodation at this 3.5-star apartment has kitchens with fridges and microwaves. Bathrooms include baths or showers.

This Dubrovnik apartment provides complimentary wireless Internet access. 25-inch flat-screen televisions come with cable channels.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Cot

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Shower
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 10 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: EUR 10.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number HR66038015124

Property is also known as

Apartments Atento Apartment
Apartments Atento Dubrovnik
Apartments Atento Apartment Dubrovnik

Frequently asked questions

What is the cancellation policy at Apartments Atento?

Apartments Atento offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Apartments Atento?

Yep, Apartments Atento is a short 13-minute walk from Banje Beach.

Is there a free airport shuttle available at Apartments Atento?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Apartments Atento?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Apartments Atento Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.2/10

Cleanliness

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

lee

Liked: Cleanliness, room comfort

Dubrovnik apartment

An amazing location with great facilities. Cooker Washing machine Fridge Dishwasher Despite check in being 2pm I able to leave my bags in the apartment before this time. I would stay here again
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort

Wonderful stay

We had a lovely stay at Atento apartments. The property is great, clean and comfortable and well equipped with everything you need. There are wonderful views of the city walls. There are a lot of steps to climb in order to get to the apartment so not suitable for anyone with reduced mobility. Overall a great place!
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort

Nice Apartment in Old Town

Well appointed, comfortable and clean apartment in the old town. As mentioned in other reviews there are quite a lot of steps to climb but that will apply to most accommodation in the old town as it is steep on both sides. Good communication with property manager (Iris). Had a good dinner at the restaurant run by Iris’ family. Would recommend
Stayed 3 nights in Jun 2023

6/10 Okay

Mirtill

Travelled with partner
Do not bother to climb up to this apartment. I wish the property description would have included that there are many steps to come to this place. We walked the hardest 650 m of our life since we had 20 kg suitcases. I found several issues with the apartment: 1. Mold on doorframes in the bathroom. Also looks like there was water damage because the doorframe is swollen and cracked at the bottom. 2. No instructions on how to use stove and that there is a switch to the water heater. Had to contact owner. 3. Not the greatest directions how to get to the apartment AND the address is misleading (it’s on Poljana Mrtvo Zvono not Ulica Mrtvo Zvono). We had noisy upstairs neighbors (I know it’s not the owner’s fault). The only positive thing was that owner replied to my request quickly. I asked the mold be cleaned since I have mold allergies and it was remedied within hours.
Stayed 5 nights in Jun 2023

6/10 Okay

NATALIE

Liked: Cleanliness, room comfort
The room itself is fine, but 2 major minuses - the washing machine didn’t work properly (would not drain) making laundry tough and the standing water left a musty smell in the room. Also the floor/ceiling is very thin so every morning at 6 am, I was woken by heavy footfall. Bring ear plugs
Stayed 3 nights in Apr 2023

6/10 Okay

Belvel James

Liked: Cleanliness
Disliked: Property conditions & facilities
I want to be fair here but also accurate. This is a very well appointed Ikea apartment built into a very old stone building. It is clean and well-equipped. But management of it needs work if it is to succeed as a VRBO. It can be a good place to stay, but be cautious. I imagine the owners are young investors who live a good distance from the property, and probably are not very handy at fixing things. So they hire a management company. When I put a significant bit of our vacation clothing into the wash machine, only to find that it washed but would not spin or drain, and locked so we could not retrieve our clothes, I messaged the management company. They told me to contact the owner, which took quite a while. Fortunately, I was able to get the washer open, and we retrieved a sodden load of filthy clothing that just about dried before we left. We also live in vacation spot, and VRBO manager take care of all of that. This was not the only failing which, I think, suggests the owners need a new management company. Here is the list: 1. The map for getting to the apartment from the drop-off location was really and truly inadequate for someone unfamiliar with Dubrovnik. 2. There was not a bit of instruction for operating the appliances in the apartment, like the washer, the stove top, the heater/air conditioner. 3. The hot water was "occasional" at best. Last weekend it was pretty well non-existent.
Stayed 6 nights in Mar 2023

10/10 Excellent

Pravin

Liked: Cleanliness, room comfort
One of best lodgings I've experienced in trips to 40+ countries. Clean, well appointed, AMAZING location. Just wonderful in every way. Iris was very helpful and friendly. Thank you so much, Apartments Atento.
Stayed 2 nights in Dec 2022

10/10 Excellent

Pravin

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Wanvisa

Liked: Cleanliness, amenities, property conditions & facilities
The apartment is well locates in a quiet neighborhood. It's a specious and well equipped apartment and we had a good time there.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort

Highly recommend for solo or couple

This is a gem of a place in Old Town. The place is cute and very clean. Great for solo/couple. The host made check in/out easy. Would recommend.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jana

Stayed 3 nights in May 2022

10/10 Excellent

Katja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft liegt "oben" in der Altstadt, man muss sich also bewusst sein, dass es bergauf und viele Treppenstufen hinauf geht. Die Angabe der Adresse ist falsch. Es ist nicht die Mrtvo Zvono sondern Poljana Mrtvo Zvono. Was wir nach halbstündigem Suchen im Dunkeln herausgefunden haben. Das Appartement selbst liegt dort im hinteren Eck und ist über eine Treppe erreichbar. Ist ein bisschen tricky und die Beschreibung sollte hier angepasst werden. Sonst war die Unterkunft super. Sauber, geräumig, hell, gut ausgestattet. Wir waren zufrieden.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rémi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Il ne faut pas se fier à l’extérieur
Stayed 3 nights in Mar 2023

10/10 Excellent

Roger Pierre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appart.dans vieille ville Calme,propre,neuf et moderne
Stayed 14 nights in Aug 2022

10/10 Excellent

maria

Liked: Cleanliness, room comfort

A fantastic experience 10/10

Our experience was fantastic. This place is amazing, it has absolutely everything you need. Is super clean, the location cannot be better and the whole process was smooth and easy. I would definitely come back! Thanks so much for making our stay in Dubrovnik so great :)
Stayed 3 nights in May 2021