Arrived at the hotel and was given a floor on the 4th Floor. Room was very tired and had an overwhelming smell of bleach. Asked for a room change and was booked into room 128 which I was told was a “refurbished” room. Room was OK, but was next to a very busy and noisy road. Honestly I thought the windows were open as it was so noisy, but no, there is just no insulation!! Hilton had one job…..give a safe comfortable space to get a good nights sleep……unacceptable noise levels from the road and the fact the the aircon is useless meant that they failed!!