8/10 Good
Angela, San Mateo
Travelled with family and small children, Business traveller
18 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable for 2 nights while my husband was in town for work and we (the wife and toddler) decided to tag along. It’s perfect for a business traveler or adult travelers, I would not say it’s great for families or small children. They serve a good breakfast but there are no high chairs as they don’t have a formal restaurant. That can be tough for a 1.5 year old. The bathroom is not completely separated from the rest of the room: the sink is outside the bathroom and the toilet and shower are behind a pocket door. This made for washing baby supplies (bottles, milk chiller, etc.) a little difficult; same for getting ready for bed as it was hard not to make too much noise or have too much light. I resorted to using my phone flashlight to brush my teeth. They DID provide a pack n play which was very helpful not not lug ours.
The thermostat was also temperamental: we set it to 72 yet it was running nonstop and it felt much colder than that. Basically it was all or nothing with the air conditioning. We also woke up to an ant problem the second morning, but they were very apologetic.
Lastly, they charged my husbands card for the room when he had put it down for incidentals: the room was to be paid by the business that hired him but whomever in their accounting I guess saw it hadn’t been closed out and instead of looking into who was supposed to pay for the room simply charged my husband. Good thing we caught it. Otherwise a pleasant stay.
Angela
Stayed 1 night in Sep 2025