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W Dubai - The Palm

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Property amenity
Property video
Aerial view
Marvelous Jacuzzi Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace, Whirlpool | Interior
Spectacular Terrace, 1 King, Skyline View, Terrace | Living area
Luxury
5.0 star property
9.2

Wonderful

Serene escape with stunning elegance

Aesthetically stunning, this resort offers a serene escape with beautiful, clean rooms and charming restaurants. Delight in exceptional customer service, a fantastic pool, and beach staff ensuring a memorable stay.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$228
includes taxes & fees
1 June - 2 June

Explore the area

View map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
  • Place, The Pointe
    ‪6 min drive‬
  • Place, Aquaventure
    ‪6 min drive‬
  • Place, Palm Jumeirah Mall
    ‪8 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬

Room options

View all photos for Wonderful Room, 2 Double, Garden View, Balcony

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, 2 Double, Garden View, Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Fabulous Room, Room, 2 Double Beds, Ocean View

Balcony

Fabulous Room, Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, 2 Double, Palm Jumeirah View, Balcony

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, 2 Double, Palm Jumeirah View, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for W Suite, 1 Bedroom Suite, 1 King, Partial Ocean View, Terrace

W Suite, 1 Bedroom Suite, 1 King, Partial Ocean View, Terrace | Living room

W Suite, 1 Bedroom Suite, 1 King, Partial Ocean View, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 175 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Balcony, Ocean View

Fabulous Room, Room, 1 King Bed, Balcony, Ocean View

Fabulous Room, Room, 1 King Bed, Balcony, Ocean View

8.6 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, 1 King, Garden View, Balcony

Wonderful Room, 1 King, Garden View, Balcony

Wonderful Room, 1 King, Garden View, Balcony

9.2 out of 10
Wonderful
(30 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony

Fantastic Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony

Fantastic Suite, 1 Bedroom Suite, 1 King, Ocean View, Balcony

  • Ocean view
  • 167 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Terrace

55-inch LCD TV with satellite channels, TV, iPod dock

Marvelous Suite, Suite, 1 Bedroom, Terrace

  • Ocean view
  • 184 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite, 2 Bedroom Family Suite, 1 King, 2 Double, Palm Jumeirah View

55-inch LCD TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedroom Family Suite, 1 King, 2 Double, Palm Jumeirah View

  • City view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Room, Connecting Family Room, 1 King, 2 Double, Palm Jumeirah View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Room, Connecting Family Room, 1 King, 2 Double, Palm Jumeirah View

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Spectacular Terrace, 1 King, Skyline View, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Terrace, 1 King, Skyline View, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for WOW Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace

55-inch LCD TV with satellite channels, TV, iPod dock

WOW Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Extreme WOW Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace, Whirlpool

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Extreme WOW Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace, Whirlpool

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Marvelous Jacuzzi Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace, Whirlpool

Marvelous Jacuzzi Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace, Whirlpool | Interior

Marvelous Jacuzzi Suite, 1 Bedroom Suite, 1 King, Skyline View, Terrace, Whirlpool

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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4.7 out of 5, Exceptional, 1,001 reviews
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About the area

Dubai

A luxury stay in Dubai awaits you at W Dubai - The Palm. You'll be 4 km (2.5 mi) from Aquaventure and 12.3 km (7.6 mi) from Dubai Marina Mall. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and an indoor swimming pool. .The restaurant, Akira Back, serves Japanese cuisine and is open for dinner. SoBe is the hotel's own rooftop bar, serving drinks along with dinner. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and sauna. Added amenities include a children's swimming pool and a 24-hour business centre. Continental breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Palm Jumeirah hotel include The Walk and Wild Wadi Water Park.

What's nearby

  • The Pointe - 6 min drive - 4.0 km
  • Aquaventure - 6 min drive - 3.9 km
  • Palm Jumeirah Mall - 8 min drive - 6.3 km
  • AURA SKYPOOL Dubai - 8 min drive - 6.7 km
  • The View at The Palm - 8 min drive - 6.7 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive

Restaurants

  • ‪UBK - Urban Bar & Kitchen - ‬3 min drive
  • ‪Be Beach DXB - ‬18 min drive
  • ‪Mimo Café - ‬3 min drive
  • ‪Raffles Palm Dubai Club Lounge - ‬8 min walk
  • ‪BCH:CLB - ‬10 min walk

About this property

W Dubai - The Palm

Some rates at W Dubai - The Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. Bring your whole family to W Dubai - The Palm for summer fun including 2 outdoor swimming pools, a children's pool and volleyball.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a 24-hour fitness centre, a sauna and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • 13073 sq ft of conference space
  • 1215 sq. m of conference space
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,284 reviews
The price is AU$253
includes taxes & fees
7 May - 8 May
Sofitel Dubai The Palm Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Akira Back
  • LIV
  • SoBe
  • WET Deck

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Racquetball/squash
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,073 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AED 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 160 per person
  • Pet fee: AED 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 805850

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

Frequently asked questions

What is the cancellation policy at W Dubai - The Palm?

W Dubai - The Palm offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Dubai - The Palm?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at W Dubai - The Palm on 1 June 2026 start from AU$228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Dubai - The Palm?

Yep, W Dubai - The Palm has a free self car park and free valet parking.

Are there any beaches close to W Dubai - The Palm?

The closest beach to W Dubai - The Palm is Marina Beach (3.4 km).

Does W Dubai - The Palm have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 8:00 PM.

What luxury perks are available at W Dubai - The Palm?

W Dubai - The Palm features 2 outdoor pools, an indoor pool and a sauna. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes W Dubai - The Palm a romantic place to stay?

Ocean-view dining and beach cabanas, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at W Dubai - The Palm.

Is W Dubai - The Palm family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that W Dubai - The Palm is a hit with families.

Does W Dubai - The Palm serve breakfast?

Sure does, continental breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at W Dubai - The Palm?

No, W Dubai - The Palm does not offer an airport shuttle service.

Is there a bar or restaurant at W Dubai - The Palm?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Dubai - The Palm?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Dubai - The Palm?

Cats and dogs are welcome at W Dubai - The Palm, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

W Dubai - The Palm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 742 reviews
Rating 8 - Good. 107 out of 742 reviews
Rating 6 - Okay. 47 out of 742 reviews
Rating 4 - Poor. 25 out of 742 reviews
Rating 2 - Terrible. 20 out of 742 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Farhad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, thank you so much!
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleanliness. Great gym.
Stayed 6 nights in Jan 2026

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All members of staff at the W were friendly and welcoming. We booked a terrace room which had stunning views over the beach to the Dubai Skyline. Room was spacious, bed comfortable, great shower, and housekeeping ensured that we were stocked up on complimentary water/coffees throughout our stay. The vibe was relaxed and the room decor was contemporary glam. We only stayed one night but would love to return soon for a longer stay.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Overall very nice hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Helena

Stayed 8 nights in Dec 2025

10/10 Excellent

Diana

Stayed 4 nights in Jan 2026

10/10 Excellent

Mary

Stayed 4 nights in Jan 2026

10/10 Excellent

GAVIN

Stayed 2 nights in Jan 2026

8/10 Good

SELINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & was a lovely stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

sybil

Liked: Cleanliness, amenities, property conditions & facilities
Stafg at The W are amazing
Stayed 10 nights in Dec 2025

4/10 Poor

GAVIN

Stayed 3 nights in Dec 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy. Couldn’t relax really. Invasive sound into room if you face the pool in any way. Staff very nice
Stayed 5 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Evrething is the best
Stayed 7 nights in Nov 2025

10/10 Excellent

Medhat

Stayed 1 night in Nov 2025

10/10 Excellent

Sunali

Liked: Cleanliness
Great stay and the staff were very accommodating! Breakfast choice could have been better but overall a great stay!
Stayed 7 nights in Nov 2025

10/10 Excellent

Jenna

Stayed 2 nights in Sep 2025

10/10 Excellent

Gurmukh

Stayed 7 nights in Aug 2025

4/10 Poor

Roger

Room was damaged and tired, situated under a bar.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

4/10 Poor

gregory

Travelled with family
Liked: Cleanliness
Disliked: Amenities
So the room did not have a refrigerator, it had a "chiller" not did not keep anything cold, it made it slightly below room temperature. This resort is not worth the price, have a much better time and value elsewhere on the palm. Also the check in process took over 30 mins just to check-in. The only saving grace for this resort is how friendly the staff are, they worked hard and were happy to assist you.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, great staff.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good quality decor, facilities, very friendly attentive staff always been to ensure guests have great time - very good food - just a shame the adults pool was incredibly noisy with incessant heavily based music which sent us elsewhere after first day for relaxation
Stayed 5 nights in Nov 2025

4/10 Poor

Philip

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We booked this hotel for a weeks stay and thought it would be great stay for a peaceful week on the Palm, how wrong we were…..we booked the Marvelous Jacuzzi Suite, when we arrived we were told that this was the only Marvelous suite available. Upon entering our room we were really impressed with the size of it and it was a lovely suite….however we were not made aware prior to our arrival that our balcony would be facing a building site of a new hotel which just banged & clattered all day & night and also we were overlooking a beach club that had music booming all day 9am-9pm, we are not by any means party poopers but at no point in our weeks stay were we able to relax inside or outside our suite due to the noise and the dust outside on the balcony was beyond a joke, our jacuzzi was filled with it and the floors were awful to walk on with the dust & grit from the building site. The only part that we enjoyed was breakfast as it was really enjoyable and all the staff are very attentive and there is a good selection of food & beverages to choose from. I would not recommend this hotel, have stayed in several hotels on the Palm and this one really disappointed me I’m afraid.
Our balcony view :-(
Our suite on second level :-(
Stayed 8 nights in Oct 2025

10/10 Excellent

Omar

Stayed 3 nights in Oct 2025

4/10 Poor

Matt

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not a five star hotel by any means. The beach/pool amenities are old and outdated. It will take 25-45 minutes to get any drinks or foods. Beach service especially, is beyond slow and they were out of like half the food options. The food is very average and they give you wooden utensils. The rooms are fine nothing special. They are also building a massive complex next door so all you heard at the beach was construction noises all day long. I’d look elsewhere if you want a true five star hotel experience.
Stayed 2 nights in Oct 2025