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The Retreat Palm Dubai MGallery by Sofitel

Luxury hotel on the beach, with outdoor pool

Where to?

Dates

December 2025

January 2026

On the beach, sun-loungers, beach umbrellas, beach towels

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access | Beach/ocean view

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Room service

includes taxes & fees

18 Dec - 19 Dec

Explore the area

Palm Jumeirah, Dubai, Dubai, 0

Place, Palm Islands
‪1 min walk‬
Place, Aquaventure
‪6 min drive‬
Place, Palm Jumeirah Mall
‪13 min drive‬
Airport, Dubai (DXB-Dubai Intl.)
‪41 min drive‬

Room options

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room with Balcony

Good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

35 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Room with Balcony, Palm Sea View

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

35 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Room with Balcony, Partial Palm Sea View

Good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

35 sq m
Partial sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

Premium Room with Balcony, Palm Sea View and Club Lounge Access

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

35 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Highlights

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

80 sq m
1 bedroom
Partial sea view
Sleeps 4
1 Twin Bed

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Highlights

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

75 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Highlights

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

1 bedroom
Sea view
Sleeps 4
1 Queen Bed

About the area

Dubai

A luxury stay in Dubai awaits you at The Retreat Palm Dubai MGallery by Sofitel. You'll be steps from Palm Islands and 2.9 km (1.8 mi) from Aquaventure. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Rayya Wellness Centre can include deep-tissue massages, Ayurvedic treatments and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Vibe, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Palm Jumeirah hotel include Burj Al Arab and Dubai Marina Mall.

What's nearby

Palm Islands - 1 min walk - 0.0 km
Aquaventure - 6 min drive - 2.7 km
Palm Jumeirah Mall - 13 min drive - 7.3 km
Burj Khalifa - 32 min drive - 29.2 km
Dubai Mall - 32 min drive - 30.3 km

Getting around

Atlantis Aquaventure Waterpark Station - 6 min drive
Dubai (DXB-Dubai Intl.) - 43 min drive

Restaurants

‪Cloud 22 - ‬4 min drive
‪Nobu By The Beach - ‬4 min drive
‪Starbucks / ستاربكس - ‬6 min drive
‪Ariana’s Persian Kitchen - ‬4 min drive
‪Estiatorio Milos Dubai - ‬3 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury hotel on the beach, with outdoor pool

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

1 building

255 guestrooms or units

7 levels

2 dining venues

Conference rooms

Built in 2017

Deli

Kid's club (surcharge)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Pool or billiards table

Library

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Beauty salon

Newspapers for purchase

Lift

Smoking in designated areas

The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

20 Dec - 21 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Bait Al Nakhla
Chapters
Ripples
Vibe

Things to do

Archery
Art gallery
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Fitness classes
Full-service spa
Health club
Hot tub
Library
Motor boating
Outdoor pool
Outdoor tennis court
Sauna
Snorkelling
Steam room
Tennis lessons
Yoga classes

Family friendly

Children's club (surcharge)
Children's pool
In-room babysitting
In-room cot
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

24-hour business centre
Conference centre
Meeting rooms

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the boardwalk/promenade
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
7 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2017
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free cot
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: 50 per cent of room rate

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: 50 per cent of room rate

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
Early check-in fee: 50 per cent of room rate (subject to availability)
Late check-out fee: 50 per cent of room rate (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel

Retreat Palm MGallery Sofitel Hotel

Retreat Palm Dubai MGallery Sofitel

Retreat Palm MGallery Sofitel

Retreat Palm Dubai MGallery S

The Retreat Palm Dubai MGallery

The Retreat Palm Dubai MGallery by Sofitel Hotel

The Retreat Palm Dubai MGallery by Sofitel Dubai

The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

What is the cancellation policy at The Retreat Palm Dubai MGallery by Sofitel?

The Retreat Palm Dubai MGallery by Sofitel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at The Retreat Palm Dubai MGallery by Sofitel on 18 Dec 2025 start from AU$338.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Retreat Palm Dubai MGallery by Sofitel?

Yep, The Retreat Palm Dubai MGallery by Sofitel has a free self car park and free valet parking.

Are there any beaches close to The Retreat Palm Dubai MGallery by Sofitel?

The closest beach to The Retreat Palm Dubai MGallery by Sofitel is Marina Beach (5.9 km).

Is there a spa on site at The Retreat Palm Dubai MGallery by Sofitel?

Yep, Rayya Wellness Centre is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Retreat Palm Dubai MGallery by Sofitel have a pool?

The Retreat Palm Dubai MGallery by Sofitel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Retreat Palm Dubai MGallery by Sofitel?

The Retreat Palm Dubai MGallery by Sofitel features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Retreat Palm Dubai MGallery by Sofitel a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Retreat Palm Dubai MGallery by Sofitel.

Is The Retreat Palm Dubai MGallery by Sofitel family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Retreat Palm Dubai MGallery by Sofitel is a hit with families.

Does The Retreat Palm Dubai MGallery by Sofitel serve breakfast?

Yep, buffet brekkie is available weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Retreat Palm Dubai MGallery by Sofitel?

No, The Retreat Palm Dubai MGallery by Sofitel does not offer an airport shuttle service.

Is there a bar or restaurant at The Retreat Palm Dubai MGallery by Sofitel?

Yep, you can grab a meal at The Retreat Palm Dubai MGallery by Sofitel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The Retreat Palm Dubai MGallery by Sofitel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Retreat Palm Dubai MGallery by Sofitel?

No, pets and service animals are not allowed.

The Retreat Palm Dubai MGallery by Sofitel Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

G

Travelled with family

2 Sept 2025

Liked: Cleanliness, staff & service

Great location Friendly staff

Stayed 6 nights in Aug 2025

10/10 Excellent

MWail

Travelled with family

1 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan

Travelled with partner

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were wonderful throughout the stay. My wife and i would definitely stay here again.

Stayed 4 nights in Aug 2025

10/10 Excellent

ARPITA

Travelled with family and small children

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.

Stayed 6 nights in Aug 2025

6/10 Okay

glenn

24 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had 1/2 board package. If you want a cup of tea (tea bag and hot water) with your lunch or dinner, you get slugged $9AUD. Coffee and tea is not included. Absolute gouge. Will never stay there again.

Stayed 5 nights in Aug 2025

10/10 Excellent

zerui

13 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It is far beyond my expectation.

Stayed 1 night in Aug 2025

4/10 Poor

Mobashir

12 Aug 2025

Stayed 14 nights in Jul 2025

10/10 Excellent

Reza

11 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything I love, but the most the massages

Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah Louise, Devizes

Travelled with family

28 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay. Quiet and great facilities. All staff were great! Will be back!

Stayed 5 nights in Jul 2025

10/10 Excellent

VALMIR

14 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Really amazing staff

Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveller

7 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2025

2/10 Terrible

abdulrahman

6 July 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

29 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Amazing stay. Great customer service. Food and drinks on point. Balinese massage was perfect. My usual staycation hotel

Stayed 2 nights in Jun 2025

10/10 Excellent

John Stanley

Travelled with partner

16 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to relax and unwind on the private beach. Excellent choice of food in the buffet. We had breakfast and lunch all very very good. A little out and away from the main parts of Dubai on the Palm, however its really easy to travel by taxi to the main attractions. Only around £9 one way to the Dubai Marina Mall and around £18 one way to the Dubai Mall. Makes it a great place to stay. This time of year the breeze made the temperature bareable and with the addition of the cooler swimming pool you can certainly cope with the heat. All the staff go out of their way to help you.

Stayed 5 nights in Jun 2025

10/10 Excellent

Subin

Travelled with family, Travelled with family and small children, Travelled with partner

6 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great hotel . Super friendly staff

Stayed 3 nights in Jun 2025

10/10 Excellent

Nasimbek

Travelled with family and small children

4 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is exceptional, boasting a beautiful setting and excellent ambiance. My family and I thoroughly enjoyed our stay, with the children particularly captivated by the amenities. The swimming pool, beach, and palm-tree views were truly outstanding. Thank you guys! Chris, Timothy, doormans, kitchen assistants --> you guys are awasome! And especially, the staff who helped and played with my 3 years son in the kids swimming pool (I apologise that can't remember his name) You guys are so helpful and friendly!!! Thank you for everything and we hope will stay here again!!!

Stayed 2 nights in May 2025

10/10 Excellent

Suriya Ghulam

31 May 2025

Liked: Cleanliness, property conditions & facilities

The hotel provided excellent accommodation, food, beach and pool facilties. The hotel was easily accessible by taxi to get to any place. It also provided free shuttle to Emirates Mall. Staff were friendly and courteous. Helpline gave advice or assistance immediately.

Stayed 6 nights in May 2025

10/10 Excellent

Alexandra

29 May 2025

Stayed 1 night in May 2025

2/10 Terrible

Majed

Business traveller, Travelled with partner

22 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I had a very horrible experience the room that they gave had NO AC working and i kept telling the reception about the problem NO ONE CAME TO MY ROOM TO FIX IT FOR TWO DAYS ! And on the third day they changed my room to a lower standard room ( THEY DOWNGRADED MY ROOM) and on top of that the other room was also hot …! And i was on a business trip and I needed to rest at night because i have early morning meetings!

Stayed 3 nights in May 2025

10/10 Excellent

Oussama

Travelled with family

17 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an absolutely perfect stay at this hotel. From the moment I arrived, everything exceeded my expectations. The staff were incredibly kind and welcoming—special thanks to Ghizlane and Amjad for going above and beyond to make my stay memorable. The food was delicious with plenty of variety, and the room was spotless and very comfortable. I couldn’t have asked for a better experience. Highly recommended!

Stayed 11 nights in May 2025

10/10 Excellent

Oliver

7 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Apr 2025

8/10 Good

Ramjeet Kaur

Travelled with family, Travelled with family and small children

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall stay was nice. Unfortunately there was on-going construction in the space opposite the hotel which mean sleep was disturbed on a few of the days, however the staff did offer other rooms during the stay, but the hassle of packing and unpacking again meant that the offer couldnt be taken up, plus the room spec was different to the booked rooms. We booked half board, the food service was generally ok, however with certain dietary requirements it took a lot of effort for our needs ro be understood by the service staff/management. This wasnt shared with the chef's in appropriate time, so we ended up asking and re-asking for the same requirements on most days- that made the experience less positive. The chef Gurpreet Kaur did prepare evening dishes to our needs and her food was delicious. The pastry chef did finally prepare pastries for us for breakfast, but almost half way into the stay which was a shame, although they tasted delicious- the egg-free pastry should be a regular feature. It was a shame that some chefs said they couldnt prepare it first, then within the hour they did... The spa facilities were fairly nice (sauna, steam room, and shower/changing facilities with lockers for valuables). Some spa/salon services being promoted were not available when enquired about, due to staff, so that wasn't as positive. Without the construction, the sea view would be wonderful, and the view of the skyline from the is lovely in the early mornings.

Stayed 7 nights in Mar 2025

8/10 Good

Lila

Travelled with family

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, attentive staff. They were really willing to help us with a late check out so we could attend Juma prayers. The suite room was incredibly spacious and there was a variety of food options for breakfast. We would definitely stay here again!

Stayed 1 night in Apr 2025

10/10 Excellent

SHIRRINE

Travelled with partner

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

he hotel itself was absolutely beautiful, and the service was excellent—friendly, professional, and faultless throughout our stay. There was some building work going on in the surrounding area, so we did hear some construction noise, but this is understandably outside the hotel’s control. One important point to note: the hotel is a dry hotel, meaning no alcohol is served on-site - meaning had to go to near by hotel for an evening drink This wasn’t made clear when booking through Expedia, and I couldn’t find any mention of it on the listing. I believe this should be stated more clearly to help guests set their expectations. Otherwise, a lovely stay overall.

Stayed 4 nights in Apr 2025

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About the area

Dubai

What's nearby

Getting around

Restaurants

About this property

The Retreat Palm Dubai MGallery by Sofitel

Similar properties

C Central Resort the Palm

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

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Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

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Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

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Frequently asked questions

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

Excellent

9.2/10

8.8/10

8.6/10

8.8/10