The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Beachfront hotel with relaxing spa services

Choose dates to view prices

Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

On the beach, sun-loungers, beach umbrellas, beach towels
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Executive lounge
Outdoor pool, pool umbrellas, pool loungers
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Palm Jumeirah, Dubai, Dubai, 0
  • Popular LocationAquaventure6 min drive
  • Popular LocationWild Wadi Water Park20 min drive
  • Popular LocationBurj Al Arab20 min drive
  • AirportDubai (DXB-Dubai Intl.)42 min drive

Room options

DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Suite, 1 Bedroom, Business Lounge Access, Sea View (Palm Jumeirah)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Business Lounge Access, Partial Sea View (Beach Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Beach view
  • Sleeps 4
  • 1 Single Bed

Holistic Wellness Room, Wellness Lounge And Beach Access, King Or Two Single Beds, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Room, Business Lounge Access, Partial Sea View (Beach Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Dubai

A luxury stay in Dubai awaits you at The Retreat Palm Dubai MGallery by Sofitel. You'll be steps from Palm Islands and 2.9 km (1.8 mi) from Aquaventure. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Rayya Wellness Centre can include deep-tissue massages, Ayurvedic treatments and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Vibe, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and Wild Wadi Water Park.

What's nearby

  • Aquaventure - 6 min drive
  • Wild Wadi Water Park - 20 min drive
  • Burj Al Arab - 20 min drive
  • Mall of the Emirates - 21 min drive
  • Marina Beach - 24 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai (DXB-Dubai Intl.) - 43 min drive

Restaurants

  • Nobu By The Beach - 4 min drive
  • Estiatorio Milos Dubai - 3 min drive
  • Ling Ling Dubai - 3 min drive
  • The Royal Tearoom with Christophe Devoille - 3 min drive
  • ستاربكس - 5 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Beachfront hotel with relaxing spa services
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 255 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1999
  • New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

What is the cancellation policy at The Retreat Palm Dubai MGallery by Sofitel?

The Retreat Palm Dubai MGallery by Sofitel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Retreat Palm Dubai MGallery by Sofitel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at The Retreat Palm Dubai MGallery by Sofitel on 1 June 2024 start from AU$179.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Retreat Palm Dubai MGallery by Sofitel?

Yep, The Retreat Palm Dubai MGallery by Sofitel has a free self car park and free valet parking.

Are there any beaches close to The Retreat Palm Dubai MGallery by Sofitel?

The closest beach to The Retreat Palm Dubai MGallery by Sofitel is Marina Beach (5.9 km).

Is there a spa on site at The Retreat Palm Dubai MGallery by Sofitel?

Yep, Rayya Wellness Centre is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Retreat Palm Dubai MGallery by Sofitel have a pool?

The Retreat Palm Dubai MGallery by Sofitel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Retreat Palm Dubai MGallery by Sofitel?

The Retreat Palm Dubai MGallery by Sofitel features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Retreat Palm Dubai MGallery by Sofitel a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Retreat Palm Dubai MGallery by Sofitel.

Is The Retreat Palm Dubai MGallery by Sofitel family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Retreat Palm Dubai MGallery by Sofitel is a hit with families.

Does The Retreat Palm Dubai MGallery by Sofitel serve breakfast?

Yep, guests enjoy the buffet brekkie here! Available on weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Retreat Palm Dubai MGallery by Sofitel?

No, The Retreat Palm Dubai MGallery by Sofitel does not offer an airport shuttle service.

Is there a bar or restaurant at The Retreat Palm Dubai MGallery by Sofitel?

Yep, you can grab a meal at The Retreat Palm Dubai MGallery by Sofitel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The Retreat Palm Dubai MGallery by Sofitel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Retreat Palm Dubai MGallery by Sofitel?

No, pets and service animals are not allowed.

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 406 reviews" "
Rating 8 - Good. 118 out of 406 reviews" "
Rating 6 - Okay. 39 out of 406 reviews" "
Rating 4 - Poor. 20 out of 406 reviews" "
Rating 2 - Terrible. 19 out of 406 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reena

Stayed 6 nights in Jan 2024

6/10 Okay

Alison

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel. Lovely quiet beach. Building works happening at front of hotel do may effect views of the sea in the future Please note it is alcohol free, even though it indicates there is a bar
Stayed 3 nights in Jan 2024

6/10 Okay

Jagdip

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Food was disgusting
Stayed 4 nights in Nov 2023

8/10 Good

abu sadat md m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Joyce V

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I could not sleep due constant banging in the room next to my room and smell of cooking every morning in that same room that I was awakened by. I put on do not disturb and was still disturbed by hotel staff about cleaning the room. DND is just what it is DND! Restaurant food choices were very limited and the one thing I did order was under season and not tasty at all. We were harassed by the by the gift shop store employee inside of the hotel to try tea and by gifts after we said several times we were not interested he followed us outside to the pool area and continued to ask and afterwards we was approached by the female employee about getting henna done. At checkout I was told that I used the mini bar in my room and I never even touched anything from the mini bar. I noticed that after my room was clean the cleaning staff checked the refrigerator to see if anything was missing from the refrigerator because they never fully closed the door on the refrigerator. We had went to the supermarket and brought fresh fruit and water for our room because the mini bar items were over priced and the items looked like they haven’t been changed since they put them in the room.
Stayed 6 nights in Dec 2023

8/10 Good

Mehboob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

8/10 Good

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really good
Stayed 5 nights in Nov 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness
The hotel staff were lovely. They are building a new hotel right in front of this hotel, so you could be facing a building site unless your room is on the other side. Nice and quiet hotel if you are looking for a relaxing break. Just to point out this hotel is on the palm so you need to get taxi’s everywhere you want to go if you want to get out and explore.
Stayed 14 nights in Nov 2023

10/10 Excellent

OFA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic, staff were friendly and helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with family
The staff at this hotel went out of their way to make a pleasant and very enjoyable stay.
Stayed 14 nights in Nov 2023