See all properties
Save

Swissôtel Al Murooj Dubai

5.0 star property
Luxury hotel with 3 restaurants, 9-minute walk to Dubai Mall

Photo gallery for Swissôtel Al Murooj Dubai

Exterior
Property video
Exterior
Minibar, in-room safe, individually furnished, desk
Miscellaneous

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$246
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546
  • Place, Dubai Mall
    ‪4 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪6 min walk‬
  • Place, Burj Khalifa
    ‪10 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Classic Twin Room, 2 Single Beds

7.6 out of 10
Good
(16 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room King - High Floor

Minibar, in-room safe, individually furnished, desk

Premium Room King - High Floor

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Swiss, Executive Twin Room, 2 Single Beds

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Single Beds

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

TV

Apartment, 2 Bedrooms

  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • City view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Penthouse, Multiple Beds

Penthouse, Multiple Beds

Penthouse, Multiple Beds

  • Sleeps 8
  • 3 Double Beds

View all photos for Apartment, 3 Bedrooms (Duplex)

Minibar, in-room safe, individually furnished, desk

Apartment, 3 Bedrooms (Duplex)

  • City view
  • Sleeps 8
  • 3 Double Beds

View all photos for Swiss Signature Suite, Jacuzzi, Terrace

Swiss Signature Suite, Jacuzzi, Terrace

Swiss Signature Suite, Jacuzzi, Terrace

  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, individually furnished, desk

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Executive Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed

Swiss, Signature Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Suite, 1 King Bed

Classic Suite, 1 King Bed

Classic Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Breakfast, lunch, dinner served; Italian cuisine

Grand Millennium Business Bay

Downtown Dubai
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 303 reviews
The price is AU$146
includes taxes & fees
23 Feb - 24 Feb
Grand Millennium Business Bay

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Swissôtel Al Murooj Dubai. Within just a 15-minute stroll, you'll find Dubai Mall and Burj Khalifa. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body treatments. The restaurant, Makan, serves international cuisine and is open for breakfast, lunch and dinner. Double Decker is the hotel's own pub. Enjoy the outdoor swimming pool, gym, outdoor tennis court and Hot tub. Business travelers can take advantage of 7 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. To-go breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class DIFC hotel include Dubai Creek and BurJuman Mall.

What's nearby

  • Dubai Mall - 4 min walk - 0.4 km
  • Dubai Aquarium & Underwater Zoo - 6 min walk - 0.6 km
  • Emaar Square - 7 min walk - 0.7 km
  • Burj Khalifa - 10 min walk - 0.9 km
  • Dubai Fountain - 13 min walk - 1.2 km

Getting around

  • Financial Centre Station - 15 min walk
  • Dubai (DXB-Dubai Intl.) - 15 min drive

Restaurants

  • ‪Address Boulevard Lobby Lounge - ‬8 min walk
  • ‪Zenon - ‬9 min walk
  • ‪Coco Grill & Lounge - ‬3 min walk
  • ‪The Library At Address Boulevard - ‬5 min walk
  • ‪Rowley’s - ‬5 min walk

About this property

Swissôtel Al Murooj Dubai

Luxury hotel with 3 restaurants, 9-minute walk to Dubai Mall
Swissôtel Al Murooj Dubai offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 7 meeting rooms. A children's pool, a health club, and a hot tub are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 392 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. This Dubai hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

Similar properties

Breakfast, lunch, dinner served; Italian cuisine
Grand Millennium Business Bay
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 303 reviews
The price is AU$146
includes taxes & fees
23 Feb - 24 Feb
Grand Millennium Business Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anees
  • Double Decker
  • Makan
  • Mawal Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodation, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodation. The additional fee charged at the property for 2-bedroom accommodation is AED 20 per night.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Murooj Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per accommodation, per stay
  • New Year's Day (1 January) Gala Dinner per adult: AED 1130
  • New Year's Day (1 January) Gala Dinner per child: AED 656 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

The listed city/local tax comprises the 'Tourism Dirham Fee' charged by the city for all accommodation, collected at the property. This fee increases per night for each additional bedroom in the accommodation. The listed mandatory tourism fee covers the additional fee charged at the property for 3-bedroom accommodation. The additional fee charged at the property for 2-bedroom accommodation is AED 20 per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately AED 120 for adults and from AED 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Roda Al Murooj Hotel Dubai
Roda Al Murooj Hotel
Roda Al Murooj Dubai
Al Murooj Rotana Dubai
Al Murooj Rotana
Roda Al Murooj
Swissôtel Al Murooj
Swissotel Al Murooj Dubai
Swissôtel Al Murooj Dubai Hotel
Swissôtel Al Murooj Dubai Dubai
Swissôtel Al Murooj Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Swissôtel Al Murooj Dubai?

Swissôtel Al Murooj Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Al Murooj Dubai?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Swissôtel Al Murooj Dubai on 2 Mar 2026 start from AU$238.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissôtel Al Murooj Dubai?

Yep, Swissôtel Al Murooj Dubai has a free self car park and free valet parking.

Are there any beaches close to Swissôtel Al Murooj Dubai?

The closest beach to Swissôtel Al Murooj Dubai is Marina Beach (19.1 km).

Is there a spa on site at Swissôtel Al Murooj Dubai?

Yep, there is an onsite spa at Swissôtel Al Murooj Dubai. You'll enjoy services like body treatments.

Does Swissôtel Al Murooj Dubai have a pool?

Swissôtel Al Murooj Dubai has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Swissôtel Al Murooj Dubai?

Swissôtel Al Murooj Dubai features a full-service spa, a health club and an outdoor pool.

Is Swissôtel Al Murooj Dubai family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that Swissôtel Al Murooj Dubai is a hit with families.

Does Swissôtel Al Murooj Dubai serve breakfast?

Yep, our visitors can't get enough of the to-go brekkie here! Available daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Swissôtel Al Murooj Dubai?

No, Swissôtel Al Murooj Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Swissôtel Al Murooj Dubai?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Swissôtel Al Murooj Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Swissôtel Al Murooj Dubai?

No, pets and service animals are not allowed.

Swissôtel Al Murooj Dubai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hazem

Liked: Cleanliness, amenities, property conditions & facilities
V.good every thing
Stayed 4 nights in Nov 2025

6/10 Okay

HISHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is unfriendly, specially the hosts at the restaurant did t expect that.only staff was caring about gusts are the chefs Ibrahim, Sony and Kam Raiy Mahmoud at the lobby was very helpful.
Stayed 4 nights in Nov 2025

2/10 Terrible

Silva

Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a whole renovation. The tiles were broken and so dirty that it’s stuck like grime. Very old, dirty and creepy. The windows were so old you can hear the cars and wind blowing. The curtains were so dusty. Terrible experience
Stayed 9 nights in Oct 2025

8/10 Good

Vaidehi

Stayed 5 nights in Nov 2025

4/10 Poor

Fabrice

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Appartement qui a besoin d'une grosse rénovation, mobilier usé, salle de bain pas digne d'un 5 étoiles (à peine 2 étoiles). Piscine ayant aussi besoin d'une rénovation. Les coussins des transats sont sales, voir très sales! Les serviettes sont tellement usées qu'on peut voir à travers.
Stayed 6 nights in Oct 2025

2/10 Terrible

Nargis

Disliked: Cleanliness, staff & service, property conditions & facilities
Dates: 23–25 Oct 2025 Party: 3 adults + 1 child (2 y.o.) Purpose: family gift for our mother and brother Total paid: AED 2,591.49 (2 nights) We chose this property specifically as a 5-star hotel opposite Dubai Mall. At the booked hotel address, my family were told “you are not staying here” and redirected to a different building we never selected. Despite an advance request for early check-in (travelling with a toddler), staff spoke rudely and charged USD 50 at 11:00 just to enter. The assigned unit was not 5-star: broken shower, dirty/smelly bathroom, stained linens, damaged sockets; and access to main facilities was refused, although facilities were a key reason for booking. This experience spoiled a carefully planned family gift and caused distress to an elderly parent and a small child. We have photo/video evidence and have requested a full refund, the USD 50 refund, and compensation through the official channels (Expedia and Dubai Consumer Rights). Tip for management: please ensure guests are accommodated at the booked hotel address, train staff on empathetic early check-in handling (especially with children), and verify cleanliness and facility access before assigning rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Abraham Seno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to return to the hotel, after 3 years, because of its location and its price/value ratio.
Stayed 3 nights in Oct 2025

4/10 Poor

eti

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sanjogita, WEST PALM BCH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very helpful. Located was great. Pool was very nice and the buffet meals were very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rahila

Business traveller
Liked: Cleanliness, staff & service, amenities
I had a great time through out my stay. Staff were super helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

Yosef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location. Great value for money

It's my 4th stay in this hotel. The rooms are being renovated and improved from 1 stay to another. This time, I also got upgraded with no extra charge for an amazing suit. The only problems were that the water in the shower wasn't hot enough. Also, the water stream in the taps were very weak. Other than that, the service, the air conditioner, the bed, the space, the cleaning and anything else was amazing. Thanks for a great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 2 nights in Sep 2025

10/10 Excellent

Ney carter

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

As good as it gets

So I arrived early in the morning, way before the check-in time. I was early by at least 4-5 hours. My best bet was that the hotel administration would keep my luggage and that I would while away the time roaming around aimlessly in Dubai Mall. The fact that I hadn’t slept the entire night earlier owing to my flight schedule was also weighing on my mind. It is in this backdrop that I tentatively approached the lady at the reception. Her name was Sandra and I right at the outset told her that I know I’m early but I would just request you guys to entertain my luggage and get me a room at your earliest convenience. I was surprised when Sandara not only gave me a room straight away but she also upgraded it. There was another lady in the lobby who was incredibly cheerful and walked me to the elevators. My luggage was deliveries shortly thereafter. I have never been treated like a royalty at any hotel but the work ethic of these guys is just at another level. Highly recommend this hotel. Whenever I come to Dubai again, I’d stay at Swissôtel Al Murooj Dubai. They didn’t abandon me when I needed them. I’m now their loyal customer for life.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eboneke

Liked: Cleanliness
Yes
Stayed 4 nights in Aug 2025

4/10 Poor

Indranil

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property location is excellent. It is at a walking distance from the Dubai Mall and Burj Khalifa. Less than a 10 minute walk. However, the property itself was a big disappointment. The apartment was huge for three people. There are 2.5 bathrooms. But the carpet was stinking. It looked like the room hadn't been cleaned in 10 years. There were dirty spots on the carpet. I almost got an asthma attack. It is depressing to see a renowned brand like Swissotel maintain their hotel in such shabby conditions in a prime real estate location such as Dubai downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Liran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, central location, friendly staff
Stayed 5 nights in Jul 2025

10/10 Excellent

ARVIND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best in all dubai 10 star
Stayed 21 nights in Jul 2025

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place definitely recommending it
Stayed 2 nights in Jul 2025

6/10 Okay

Leanne

Room was very noisy so tricky to sleep
Stayed 4 nights in Jul 2025

10/10 Excellent

Yevgeniy, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family trip. Conveniently located near the Dubai Mall in the walkable distance. Excellent dining services.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a vary comfortable corner room with a large deck with a nice view of the gardens.
Stayed 2 nights in Jul 2025

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love love this place will be back.
Stayed 7 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025