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4.8 out of 5

"Beautiful place. Excellent service. Would definitely stay again. " More

By a verified traveller on Sat 10 Aug 2019

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Hotel Description

A luxury stay in the heart of Dubai awaits you at Swissôtel Al Murooj Dubai. Within just a 15-minute stroll, you'll find Dubai Mall and Burj Khalifa. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges, and an outdoor swimming pool.

Free WiFi, TVs, and coffee/tea makers are featured in all 392 individually furnished rooms. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes, slippers, and free toiletries. Free weekday newspapers, free bottled water, and safes are also available.

The restaurant, Makan, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the health club, outdoor tennis court, spa tub, and sauna. Added amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. To-go breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Places within a 15-minute drive of this 5-star Trade Center hotel include City Centre Deira and Mall of the Emirates.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$172* Per night/room 11 Oct. - 12 Oct.

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Swissôtel Al Murooj Dubai ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissôtel Al Murooj Dubai

Everyone (3) Family (1)
5 out of 5
Beautiful place. Excellent service. Would definitely stay again.

Posted by on 10 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Nael Elwaary

Dear Valued Guest, Thank you very much for posting your very positive review about Roda Al Murooj Hotel on Wotif. With great pleasure we read from your comments that our hotel has exceeded your expectations. We are happy to hear that you found our facilities excellent, services outstanding and our colleagues genuinely friendly, attentive and helpful. Be assured that your kind comments will be shared with the team. Thank you once again for recommending Roda Al Murooj Hotel and I look forward to welcoming you back soon. Kind regards, Nael Elwaary Cluster General Manager

5 out of 5

Beautifully appointed, clean, fantastic staff.

Pros: Nothing was a trouble. The staff...reception, concierge, restaurant, discovery club, and house staff always greet you with a smile and good service.
Cons: Difficult to suggest.
Location: Excellent location for Dubai Mall, Burj Khalifa and the Dancing Waters. Taxis to the front door give access to the metro and all other attractions.
The Hotel itself is very convenient to the Dubai Mall, Burj Khalifa and the Dancing Waters, all in walking distance. All other activities require a taxi including the Metro station. The helpful concierge staff and doormen make it very easy to explore Dubai and this is what we did. The Metro is above ground and a day ticket to enjoy the various aspects of Dubai is worthwhile. A must is a crossing of the Creek on the Abras and a visit to the Spice and Gold Souks. A day trip to Abu Dhabi is another experience well worth the effort. The informed and helpful concierge staff make all of this easily possible with their knowledge and help.

Posted by , from Brisbane Australia on 28 Feb. 2017

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Comment from Hotel Management

6 Mar. 2017 by Mohamed Aghoury

Dear Mr. John and Mrs. Barbara, Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time. I appreciate you taking the time to share your experiences and recommending us on Wotif.com and look forward to welcoming you back to Roda Al Murooj Hotel in the future. Sincerely, Sven Fritzsche Resident Manager

4 out of 5

Great location

Pros: The location.
Cons: The pool wasn't open and the alternative pool in the residential area was bath temperature which wasn't very helpful given the weather conditions.
The hotel is in an excellent location, close to the Metro and Dubai Mall.

Posted by on 12 Sep. 2016

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Comment from Hotel Management

15 Sep. 2016 by Hussein Hachem

Dear Valued Guest, Thank you very much for your positive review of your recent stay with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services and that you found especially our location suitable for your purpose of visit to Dubai. However, we are sad to hear that you have not fully enjoyed your visit due to the water temperature of the alternative pool. Please be assured that your comment will be shared with the concerned. I appreciate you taking the time to share your experiences and recommending us on Wotif and look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Kind regards, Sven Fritzsche Executive Assistant Manager

5 out of 5
Walking distance to the Burj Khalifa and Dubai Mall. I have stayed here several times and highly recommend it. Had my family with me this time. All happy.

Posted by on 2 Jul. 2016

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Comment from Hotel Management

5 Jul. 2016 by Hussein Hachem

Dear Valued Guest, Thank you very much for your very positive review of your recent stay with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services and that you found especially our location suitable for your purpose of visit to Dubai. I appreciate you taking the time to share your experiences and recommending us on Wotif and look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Kind regards, Sven Fritzsche Executive Assistant Manager

Property Features

Swissôtel Al Murooj Dubai offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a health club. There are 3 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A spa tub, a sauna, and a terrace are also featured at the luxury Swissôtel Al Murooj Dubai. You'll have access to the outdoor pool at a partner property. Free valet parking is available. This 5-star Dubai hotel is smoke free.

  • 392 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Bar by the pool
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. This Dubai hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Makan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mawal Restaurant - This restaurant specializes in Middle Eastern cuisine and serves dinner only.

Anees - Onsite restaurant.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Swissôtel Al Murooj Dubai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No cots (infant beds) available
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Roda Al Murooj Hotel Dubai
  • Roda Al Murooj Hotel
  • Roda Al Murooj Dubai
  • Al Murooj Rotana Dubai
  • Al Murooj Rotana
  • Roda Al Murooj
  • Swissôtel Al Murooj
  • Swissotel Al Murooj Dubai
  • Swissôtel Al Murooj Dubai Hotel
  • Swissôtel Al Murooj Dubai Dubai
  • Swissôtel Al Murooj Dubai Hotel Dubai

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.