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4.7 out of 5

"Great hotel located next to a supermarket. Awesome Pool, clean and close to city centre. Taxis are always outside waiting so no need to wait until a ... " More

By a verified traveller on Thu 05 Sep 2019

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Hotel Description

A luxury stay in the heart of Dubai awaits you at Steigenberger Hotel Downtown Dubai. Within a 20-minute stroll, you'll find popular places like Dubai Fountain and Dubai Opera. Highlights at this hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy LED TVs with digital channels, and all 353 rooms feature free WiFi, free wired Internet, and espresso makers. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Free bottled water, safes, and hair dryers are also available.

A relaxing visit to Spa at the Steigenberger can include deep-tissue massages, hot stone massages, aromatherapy, and mani/pedis along with access to the sauna. The buffet restaurant, Bayside, serves international cuisine. Das Cafe is the hotel's own lobby lounge. Enjoy the health club, steam room, kids' swimming pool, and pool loungers. 3423 square feet (318 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

Within a 30-minute walk of this 5-star Downtown Dubai hotel, attractions include Burj Khalifa and Dubai Aquarium & Underwater Zoo.

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Canal View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Canal - Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Canal View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Steigenberger Hotel Downtown Dubai ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Hotel Downtown Dubai

Everyone (2) Couples (1)
5 out of 5
Great hotel located next to a supermarket. Awesome Pool, clean and close to city centre. Taxis are always outside waiting so no need to wait until a taxi turns up. All taxis have a meter also.

Posted by on 5 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by Ahmed Yakout

Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager

4 out of 5

Posted by on 15 Nov. 2018

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Comment from Hotel Management

18 Nov. 2018 by Ahmed Yakout

Dear Guest . Thank you for taking the time to review us . We hope your future stay will be more enjoyable . Kind regards

5 out of 5

Very central

Pros: Friendly staff, made you feel welcome on check in with a complimentary juice.
Cons: Nothing really, very presentable.
Location: Dubai mall close by which allows you to get to the metro which allows you to go almost anywhere.
Great Hotel, very central to the Dubai Mall and easy access via taxi. The new German restaurant which has recently opened was fantastic food at a reasonable cost. Had a great stay. Beautiful rooms and great for our family of four as we had connecting rooms.

Posted by on 3 Aug. 2016

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About the Steigenberger Hotel Downtown Dubai

Location Al Abraj Street with Marasi Drive, Dubai, 0000

Property Features

Steigenberger Hotel Downtown Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 3423 square feet (318 square meters) and includes conference space. A children's pool, a steam room, and a library are also featured at the luxury Steigenberger Hotel Downtown Dubai. A beach shuttle and a train station drop-off service are free. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 353 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 5 conference rooms
  • 3423 sq ft of conference space
  • 318 sq m of conference space
  • Built in 2014
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (14.9 km / 9.2 mi)
  • Property shuttles: Free beach shuttle and shopping center shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Steigenberger Hotel Downtown Dubai offers 353 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Bayside - This buffet restaurant specializes in international cuisine.

Das Cafe - Onsite lobby lounge. Open daily.

Swim & Tonic - This bar specializes in international cuisine. Open daily.

Brothaus Bakery Bistro - Onsite bistro. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 190.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Steigenberger Hotel Downtown Dubai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that guest safety measures are currently in place.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145 for adults and AED 67.50 for children (approximately)
  • Airport shuttle fee: AED 290 per vehicle (one-way)
  • Airport shuttle fee per child: AED 290 (one-way), (from 6 to 12 years old)
  • Late check-out fee: AED 300.00 (subject to availability)
  • Rollaway bed fee: AED 190.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Hotel Business Bay Dubai
  • Steigenberger Dubai Dubai
  • Steigenberger Hotel Business Bay Dubai
  • Steigenberger Hotel Downtown Dubai Hotel
  • Steigenberger Hotel Downtown Dubai Dubai
  • Steigenberger Hotel Downtown Dubai Hotel Dubai

You should know

  • Steigenberger Hotel Downtown Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.