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Shangri-La Residences and Apartments

5.0 star property
Luxury hotel with full-service spa and free valet parking

Photo gallery for Shangri-La Residences and Apartments

Terrace/patio
Lobby
Front of property - evening/night
Indoor wedding
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Bar
  • Room service
  • Spa
The current price is AU$211
includes taxes & fees
28 Aug - 29 Aug

Explore the area

Map
Sheikh Zayed Road, PO Box 75880, Dubai
  • Dubai Mall
    ‪17 min walk‬
  • Burj Khalifa
    ‪20 min walk‬
  • Dubai World Trade Centre
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

1 bedroom, free minibar items, in-room safe, desk

Apartment, 3 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Minibar (some free items)
TV
3 bedrooms
Blackout curtains
  • 222 sq m
  • 3 bedrooms
  • Partial sea view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, free minibar items, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Minibar (some free items)
TV
2 bedrooms
Blackout curtains
Bathrobes
  • 168 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio

City view

Executive Studio

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Minibar (some free items)
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Shangri-La Residences and Apartments. You'll be 1.1 km (0.7 mi) from City Walk and 2.6 km (1.6 mi) from Dubai Mall. Highlights at this hotel include 3 bars/lounges, a full-service spa and a restaurant. .A day of pampering at The Spa at Shangri-La can include deep-tissue massages and body wraps. The café, Dunes Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, outdoor swimming pool, gym and outdoor tennis court. Business amenities include a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Trade Center hotel, you'll be 2.8 km (1.7 mi) from Burj Khalifa and 2.8 km (1.7 mi) from Dubai World Trade Centre.

What's nearby

  • City Walk - 11 min walk - 0.9 km
  • Dubai Mall - 17 min walk - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 19 min walk - 1.6 km
  • Burj Khalifa - 20 min walk - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬3 min walk
  • ‪Shawerma Alfarooj - ‬7 min walk
  • ‪Jones The Grocer - ‬15 min walk
  • ‪Zaatar W Zeit - ‬5 min walk

About this property

Shangri-La Residences and Apartments

Luxury hotel with full-service spa and free valet parking
Shangri-La Residences and Apartments offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Shangri-La Residences and Apartments. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 428 guestrooms or units
  • 3 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Shangri-La Residences and Apartments offers 428 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Televisions come with premium satellite channels. Accommodation at this 5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and free toiletries. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Vietnamese

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  • Spa
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4.8 out of 5, Exceptional, 1,391 reviews
The price is AU$209
includes taxes & fees
25 Aug - 26 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Residences and Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 120 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Property Registration Number 1506855

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Frequently asked questions

What is the cancellation policy at Shangri-La Residences and Apartments?

Shangri-La Residences and Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Residences and Apartments?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Shangri-La Residences and Apartments on 28 Aug 2025 start from AU$202.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Residences and Apartments?

Yep, Shangri-La Residences and Apartments has a free self car park and free valet parking.

Are there any beaches close to Shangri-La Residences and Apartments?

The closest beach to Shangri-La Residences and Apartments is Marina Beach (19.1 km).

Is there a spa on site at Shangri-La Residences and Apartments?

Yep, The Spa at Shangri-La is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Shangri-La Residences and Apartments have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Shangri-La Residences and Apartments?

Shangri-La Residences and Apartments features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Shangri-La Residences and Apartments a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Residences and Apartments.

Is Shangri-La Residences and Apartments family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Residences and Apartments is a hit with families.

Are there hot tubs in the rooms at Shangri-La Residences and Apartments?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Residences and Apartments serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Shangri-La Residences and Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Residences and Apartments?

Yep, you can grab a meal at Shangri-La Residences and Apartments's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Shangri-La Residences and Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Residences and Apartments?

No, pets and service animals are not allowed.

Shangri-La Residences and Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 108 reviews
Rating 8 - Good. 26 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Alana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, personalised service, amazing Chinese restaurant
Stayed 7 nights in Dec 2024

8/10 Good

Weiyou

Travelled with family
Liked: Cleanliness, staff & service
The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.
Stayed 8 nights in Dec 2024

6/10 Okay

Waqas

Travelled with family
Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 5 nights in Nov 2024

8/10 Good

Manish

Stayed 4 nights in Oct 2024

10/10 Excellent

Gerlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

ALI

Stayed 14 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Lue, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to in Dubai, I’ll come back on my next trip
Stayed 2 nights in Jun 2024

10/10 Excellent

warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Odelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

4/10 Poor

Kailey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022

6/10 Okay

Amer, Bradenton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022

6/10 Okay

Maria-Nazare

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022

8/10 Good

maria

Stayed 1 night in Jun 2022

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location amazing room
Stayed 2 nights in Jan 2022

10/10 Excellent

raja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Accommodation. Highly Recommended

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
Stayed 6 nights in Dec 2021

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Stayed 1 night in Nov 2021