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Rose Rayhaan by Rotana

4.0 star property

Photo gallery for Rose Rayhaan by Rotana

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Frette Italian sheets, premium bedding, in-room safe, desk
Beach
Room (Large Corner Burj Khalifa View)
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$71
includes taxes & fees
10 May - 11 May

Explore the area

View map
Sheikh Zayed Road, Dubai, 126452
  • Place, Dubai Mall
    ‪18 min walk‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪19 min walk‬
  • Place, Burj Khalifa
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed (Spacious)

Garden

Room, 1 King Bed (Spacious)

9.0 out of 10
Wonderful
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Large Corner)

Room, 1 King Bed (Large Corner) | View from room

Room, 1 King Bed (Large Corner)

8.6 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Guest)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Single Beds (Guest)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Spacious High Floor One Bedroom Suite with Complimentary Breakfast Buffet

View from room

Spacious High Floor One Bedroom Suite with Complimentary Breakfast Buffet

  • 75 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Guest)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Guest)

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Spacious High Floor)

View from room

Room, 1 King Bed (Spacious High Floor)

7.8 out of 10
Good
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Large Corner Burj Khalifa View)

Exterior

Room (Large Corner Burj Khalifa View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Burj Khalifa View)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Burj Khalifa View)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Burj Khalifa View)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Single Beds (Burj Khalifa View)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite with Complimentary Breakfast Buffet

Frette Italian sheets, premium bedding, in-room safe, desk

One Bedroom Suite with Complimentary Breakfast Buffet

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room with Complimentary Breakfast and Club Rotana Access (Happy Hour & Soft Beverages)

Frette Italian sheets, premium bedding, in-room safe, desk

Guest Room with Complimentary Breakfast and Club Rotana Access (Happy Hour & Soft Beverages)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Spacious Room with Complimentary Breakfast and Club Rotana Access (Happy Hour & Soft Beverages)

Garden

Spacious Room with Complimentary Breakfast and Club Rotana Access (Happy Hour & Soft Beverages)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite with Complimentary Breakfast and Club Rotana Access (Happy Hour & Soft Beverages)

Frette Italian sheets, premium bedding, in-room safe, desk

One Bedroom Suite with Complimentary Breakfast and Club Rotana Access (Happy Hour & Soft Beverages)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Rose Rayhaan by Rotana. Within a 30-minute stroll, you'll find Dubai Aquarium & Underwater Zoo and Dubai Mall. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Bodylines can include Swedish massages and aromatherapy along with access to the sauna and hot tub. The restaurant, O’LIO, serves international cuisine and is open for lunch and dinner. AQUARIUS POOL BAR is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 4575 square feet (425 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 4-property class Trade Center hotel include Dubai World Trade Centre and Burj Khalifa.

What's nearby

  • Dubai Mall - 18 min walk - 1.5 km
  • Dubai Aquarium & Underwater Zoo - 19 min walk - 1.7 km
  • Burj Khalifa - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.4 km
  • Dubai Opera - 3 min drive - 2.7 km

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • ‪Zaroob Restaurant - مطعم زاروب - ‬4 min walk
  • ‪Highest View Dubai - ‬3 min walk
  • ‪Charlie Lane - ‬10 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪%Arabica DIFC Limestone House - ‬5 min walk

About this property

Rose Rayhaan by Rotana

Rose Rayhaan by Rotana offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 4575 square feet (425 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the family-friendly Rose Rayhaan by Rotana. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 462 guestrooms or units
  • 73 levels
  • 2 dining venues
  • Conference rooms
  • 4575 sq ft of conference space
  • 425 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Rose Rayhaan by Rotana offers 462 accommodations with a safe and complimentary bottles of water. Beds feature Frette Italian sheets and premium bedding. Televisions come with digital channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Bodylines has 2 treatment rooms, including rooms for couples. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 3 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 105 for adults and AED 53 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of AED 155; reservation required
  • Snack bar/deli

Restaurants on site

  • AQUARIUS POOL BAR
  • Café Rose
  • O’LIO
  • Violet

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 4,575 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 73 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rose Rayhaan by Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 105 for adults and from AED 53 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Rollaway bed fee: AED 120.0 per night
  • Hosted evening meal: AED 155

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 594986

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Rose
Dubai Rose Rayhaan Rotana
Dubai Rose Rotana
Rose Rayhaan Rotana
Rose Rayhaan Rotana Dubai
Rose Rayhaan Rotana Hotel
Rose Rayhaan Rotana Hotel Dubai
Rose Rotana Dubai
Rose Rotana Rayhaan
Rotana Rose Rayhaan Dubai
Rose Rayhaan By Rotana - Dubai Hotel Dubai
Rose Rayhaan by Rotana Hotel
Rose Rayhaan by Rotana Dubai
Rose Rayhaan by Rotana Hotel Dubai

Frequently asked questions

What is the cancellation policy at Rose Rayhaan by Rotana?

Rose Rayhaan by Rotana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rose Rayhaan by Rotana?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Rose Rayhaan by Rotana on 10 May 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rose Rayhaan by Rotana?

Yep, Rose Rayhaan by Rotana has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Rose Rayhaan by Rotana?

The closest beach to Rose Rayhaan by Rotana is Marina Beach (19.7 km).

Is there a spa on site at Rose Rayhaan by Rotana?

Yep, Bodylines is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like Swedish massages.

Does Rose Rayhaan by Rotana have a pool?

Rose Rayhaan by Rotana has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Rose Rayhaan by Rotana?

Rose Rayhaan by Rotana features a full-service spa, a health club and an outdoor pool. All guestrooms come with Frette Italian sheets and 24-hour room service.

What makes Rose Rayhaan by Rotana a romantic place to stay?

A hot tub and couples spa treatments, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Rose Rayhaan by Rotana.

Is Rose Rayhaan by Rotana family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Rose Rayhaan by Rotana is a hit with families.

Does Rose Rayhaan by Rotana serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Rose Rayhaan by Rotana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rose Rayhaan by Rotana?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rose Rayhaan by Rotana?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Rose Rayhaan by Rotana?

No, pets and service animals are not allowed.

Rose Rayhaan by Rotana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Room was very clean, Staff very friendly, Restaurant staff Khaled and all others very polite. Overall very positive experience
Stayed 4 nights in Jan 2026

2/10 Terrible

DELSHAD

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The washing machine was not working at first. After I requested it to be fixed, it was repaired but then started leaking water. The air-conditioning thermostat is very old and does not function properly, which made it difficult to control the room temperature. Overall, the facilities need serious maintenance and upgrades. The staff was very helpfull and good.
Stayed 10 nights in Jan 2026

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities
The room is clean, the staff are very friendly and they offered me an early check in. The elevators are super slow
Stayed 2 nights in Jan 2026

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was very courteous
Stayed 5 nights in Jan 2026

10/10 Excellent

Naief

Stayed 2 nights in Jan 2026

4/10 Poor

Wolfgang

Travelled with family
Disliked: Amenities
Not a 4-Star Experience – Disappointing Stay! This hotel does not meet 4-star standards by Dubai expectations and is not suitable for long stays. Check-in took over 3 hours, which was very frustrating. Despite booking a non-smoking room, reception initially tried to assign a smoking room. Instead of resolving issues efficiently, management attempted to upsell us to a Suite, which felt inappropriate given the circumstances. All “Spacious” rooms are facing Sheikh Zayed Road, a very busy 14-lane highway, resulting in constant traffic noise. The room itself is outdated and in need of renovation. The bathroom is very small, the door doesn’t open fully, and the tub/shower combo with a curtain feels old and inconvenient. There was also no cold water in the shower. The refrigerator/freezer was not working and was replaced with a mini-bar fridge. The kitchenette had no plates or silverware, making it unusable. Clothes came out smelling bad after using the washer/dryer, and the room clearly needs deep cleaning. On some days, towels and bath mats were missing. Technology is outdated: no AirPlay or ChromeCast, no USB charging ports, and no smart lighting controls. The building has only 5 elevators for 65-floors with 462 rooms, causing severe crowding and long waits in the morning. Overall, this property does not justify a 4-star rating in Dubai. Acceptable for a very short stay, but not recommended for extended stays.
Bathroom door didn’t open fully.
Bidet behind bathroom door.
Mini-Bar fridge as replacement for defective refrigerator/freezer.
Dirt in the corner of the bathtub rim.
Stayed 17 nights in Dec 2025

10/10 Excellent

Dassaev Francisco

Stayed 4 nights in Jan 2026

6/10 Okay

Seynabou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had excellent service from Faith at breakfast and Sirajudeen from housekeeping. The free shuttle to a few attractions and proximity to the metro was great. Unfortunately the elevators take forever especially during breakfast. We also did not like the breakfast food .
Stayed 6 nights in Jan 2026

8/10 Good

Usman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Staff, room was excellent! I had 2 issues, first the lifts, they have so many lifts but you have to wait up to 5 minutes for it to come down! second the breakfast! service is super slow! they seem 2 have 2 restaurants and only 1 has a live egg station (2nd floor), we preferred the 1st floor restaurant and you can order eggs... but you have to wait 10-15 minutes its a joke really! every morning our breakfast got ruined, cold! towards the end of the stay we decided to skip out breakfast, it was that bad! anyways apart from that yeah not a bad place to stay!
Stayed 6 nights in Jan 2026

10/10 Excellent

Mario, Tracadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from our arrival, the check-in staff were fantastic! The breakfast offered a large variety of quality food. The young lady at the door 'Faith' was smiley and offered a warm welcome. The buffet manager "Chandon" was super helpful and attentive to everyone's needs. All in all a wonderful experience! I would go back to this hotel anytime!
Stayed 3 nights in Jan 2026

6/10 Okay

Jennifer

Business traveller
Liked: Staff & service, amenities
Common areas are a bit tired, but room was clean and comfortable. Noise travels easily between rooms though. Elevator/lifts an issue. Very long waits and rides because there are two systems that serve 64 floors and are not coordinated.
Stayed 3 nights in Jan 2026

10/10 Excellent

Scott, Draper

Room was great. Staff took good care of us.
Stayed 5 nights in Jan 2026

6/10 Okay

Morris

Business traveller
Liked: Cleanliness, staff & service
Not dtaying again with confirn thatvelevators replaced (all)
Stayed 1 night in Jan 2026

6/10 Okay

Morris

Stayed 4 nights in Jan 2026

8/10 Good

Aref

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2026

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We had room 40 with a Burj Khalifa room and it was amazing. Staff were very good and every request was granted. Only thing is there is a long wait for the lifts and they all don't seem to be running at anyone time. Overall a great stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

John Fabian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They upgraded our room into 62nd floor, the view is amazing! The staff are great! Amenities are perfect and the location is excellent! This hotel is highly recommended!
View from 62nd floor
Side view from tim Hortons
Stayed 4 nights in Dec 2025

10/10 Excellent

Meet, Piscataway

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and amazing service. Special thanks to Walid and Vikram from housekeeping.
Stayed 3 nights in Dec 2025

10/10 Excellent

veerendra kumar

Stayed 1 night in Jan 2026

8/10 Good

Caroline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the food mostly. There was a wider variety to choose from.
Stayed 2 nights in Dec 2025

6/10 Okay

Yaruk

Stayed 4 nights in Dec 2025

8/10 Good

Swapnil

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, steam room, sauna, showers, swimming pool (life guard on duty).
Stayed 6 nights in Dec 2025

8/10 Good

Fatoumata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , very responsive, solution oriented
Stayed 3 nights in Dec 2025

8/10 Good

Tarek G M

Stayed 2 nights in Dec 2025

8/10 Good

Yadayra, New York

Liked: Cleanliness, staff & service, amenities
Everything was ok. The elevators were an issue. They took too long to arrive so it made me late to a few things I had planned.
Stayed 1 night in Dec 2025