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Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property
Luxury hotel with 3 restaurants and free valet parking

Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

2 bars/lounges, tapas bar
Creator video - submitted by lana__creator
42-inch LED TV with premium TV channels, TV
Superior Twin Room, 2 Single Beds | Front of property
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$202
includes taxes & fees
24 Jan - 25 Jan 2026

Explore the area

View map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
  • Place, The Walk
    ‪17 min walk‬
  • Place, Dubai Marina Mall
    ‪18 min walk‬
  • Place, Marina Beach
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 2 Single Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Executive Room, 1 King Bed

Deluxe Executive Room, 1 King Bed

Deluxe Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Club lounge access (Jumeirah)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 2 Bedrooms, Club lounge access (Jumeirah)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Club lounge access

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Bedroom, Club lounge access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 3 Bedrooms, Club lounge access, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 3 Bedrooms, Club lounge access, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 40 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

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Mövenpick Hotel Jumeirah Lakes Towers

Jumeirah Lakes Towers
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is AU$268
includes taxes & fees
17 Jan - 18 Jan 2026
Mövenpick Hotel Jumeirah Lakes Towers

About the area

Dubai

A luxury stay in Dubai awaits you at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. You'll be 2.4 km (1.5 mi) from Marina Beach and 1.6 km (1 mi) from Dubai Marina Mall. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Seasons, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Amarillo is the hotel's own tapas bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Jumeirah Lakes Towers hotel include The Walk and Ibn Battuta Mall.

What's nearby

  • The Walk - 17 min walk - 1.5 km
  • Dubai Marina Mall - 18 min walk - 1.6 km
  • Marina Beach - 3 min drive - 2.0 km
  • The Beach Mall - 3 min drive - 3.0 km
  • Skydive Dubai - 3 min drive - 2.0 km

Getting around

  • Sobha Realty Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • ‪The Black Sheep - ‬1 min walk
  • ‪Friends Avenue Cafe JLT - ‬4 min walk
  • ‪Oriental Fusion - ‬2 min walk
  • ‪Manzoni - ‬3 min walk
  • ‪Dum Pukht Biryani - ‬1 min walk

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Luxury hotel with 3 restaurants and free valet parking
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a kids' pool, an outdoor pool, a health club, and Access to hot tub. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 354 guestrooms or units
  • 35 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Outdoor pool, pool loungers
Mövenpick Hotel Jumeirah Lakes Towers
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is AU$268
includes taxes & fees
17 Jan - 18 Jan 2026
Mövenpick Hotel Jumeirah Lakes Towers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amarillo
  • La Vue
  • Manzoni
  • Seasons

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 35 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 119 for adults and from AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers Hotel Residence
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Frequently asked questions

What is the cancellation policy at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

As of 27 Dec 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence on 24 Jan 2026 start from AU$194.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yep, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence has a free self car park and free valet parking.

Are there any beaches close to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

The closest beach to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is Marina Beach (1.5 km).

Does Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence have a pool?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence features a health club, an outdoor pool and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence.

Is Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is a hit with families.

Does Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence serve breakfast?

Yeah, buffet brekkie is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

No, pets are not allowed.

Is there a golf course on site at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

There is a golf course next to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence.

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 598 reviews
Rating 8 - Good. 195 out of 598 reviews
Rating 6 - Okay. 59 out of 598 reviews
Rating 4 - Poor. 17 out of 598 reviews
Rating 2 - Terrible. 19 out of 598 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ike, Dubai

Liked: Cleanliness, staff & service
Renovations happening during stay so was the ideal.
Stayed 1 night in Jun 2025

10/10 Excellent

naresh

Stayed 1 night in Sep 2025

10/10 Excellent

Saeed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location and an amazing large room.
Stayed 1 night in Sep 2025

10/10 Excellent

SANGCHEON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They wonderful employees and treated me very friendly and professonally.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gyuhyung

Stayed 3 nights in Aug 2025

10/10 Excellent

DEEPAK

Excellent
Stayed 2 nights in Jul 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Luay

Stayed 1 night in Jul 2025

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for transport. The Dubai metro station is 3-4 minutes walk away. Staff are friendly and professional. Good food options at the restaurant.
Stayed 12 nights in Jun 2025

6/10 Okay

Alay

Travelled with family
I stayed at this hotel for a week and, unfortunately, found the experience lacking in several key areas. The Wi-Fi was consistently poor, making it difficult to stay connected for work or leisure. Water pressure in the shower was very low, and oddly, the water temperature was often too hot with no easy way to adjust it properly. Service was also underwhelming — staff were not very responsive to requests or concerns during the stay. On the plus side, the room was reasonably sized for the price, and the hotel offers good value overall. The location is a strong point, with plenty of restaurants and shops within walking distance, which was very convenient. Overall, decent location and value, but major improvements are needed in service and basic amenities to make the stay comfortable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Janhavi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

8/10 Good

bubbly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team set up a lovely experience for my birthday. Was a good experience. More of a business travel hotel, should look into other travelers and offer inhouse tourist experiences. Nice spa and fitness center, open to guests. Rooms are spacious and clean.
Stayed 4 nights in May 2025

8/10 Good

terrence

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is generally OK for a short stay. Restaurant and lounge empty in evening, which feels weird. Pool is very small so if there are a few screaming kids it is not very inviting. Breakfast is very good. Room clean and has enough amenities, but no decent coffee (just necasfe instant)
Stayed 1 night in Apr 2025

8/10 Good

Jane

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I wouldn't recommend the hotel as it is pretty dated and doesnt have great air circulation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

8/10 Good

Janet Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel. It is quiet at night but close to the station and across to the marina.
Stayed 9 nights in Apr 2025

2/10 Terrible

Mubin Ashfaq

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
During our stay, the AC didn't work. We got it fixed but it still didn't work! That was unacceptable in the Dubai heat, not something you would expect from a 5 star hotel! Our "king" bed was 2 twin beds combined which completely threw me off. Not just the bedframes, but the mattresses too were 2 twin ones. Thus, feeling like 2 completely separate beds joined together!
Stayed 2 nights in Apr 2025

6/10 Okay

Kshitij

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The check in was at 2 pm and u reached at 2:45 pm but was made to wait till 3:15 before I got the room. This is a VIP property but no room upgrade was offered. The kids stayed back one of the evenings and when they ordered food, the hotel staff refused to tab it on the room. We ate at the hotel a few times and they made us pay every time instead of putting on the room and clearing the bill on check out. Very poor experience.
Stayed 3 nights in Apr 2025

6/10 Okay

Adnan, Tarneit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its a good hotel but the staff need alot of training especially in the area of how they can be demanding about paying for things that you have put against the room charges. I had on a few occasions been called by reception downatairs to come and settle a breakfast or meal bill Can you not wait till the guest is checking out to close this? one other really bad experience..got woken up at 2am in the night for a wrong in room dining delivery and they didnt wven apologise. please learn from other hotels nearby like Taj
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
good stay, clean and friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi needs improvement. I did not know any VIP access in this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

John C.

Liked: Staff & service, room comfort
Stayed 13 nights in Feb 2025

10/10 Excellent

Shushu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hospitality

This hotel was absolutely amazing. Everyone is so helpful and the breakfast was so delicious with many option to chose from.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 2 nights in Feb 2025