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Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property
Lakefront hotel with 3 restaurants and free valet parking

Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

3 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Twin Room, 2 Single Beds
Superior Twin Room, 2 Single Beds | Front of property
Separate bathtub and shower, rainfall showerhead
1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
The current price is AU$111
includes taxes & fees
2 July - 3 July

Explore the area

Map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai
  • The Walk
    ‪17 min walk‬
  • Dubai Marina Mall
    ‪18 min walk‬
  • Marina Beach
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Executive Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Business Lounge Access

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, minibar

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 40 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. You'll be 2.4 km (1.5 mi) from Marina Beach and 1.6 km (1 mi) from Dubai Marina Mall. Highlights at this eco-friendly hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Seasons, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Amarillo is the hotel's own tapas bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Jumeirah Lakes Towers hotel include The Walk and Ibn Battuta Mall.

What's nearby

  • The Walk - 17 min walk - 1.5 km
  • Dubai Marina Mall - 18 min walk - 1.6 km
  • Marina Beach - 3 min drive - 2.0 km
  • Emirates Golf Club - 3 min drive - 2.7 km
  • Skydive Dubai - 3 min drive - 2.0 km

Getting around

  • Sobha Realty Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • ‪Shisha Rooftop Cafe - ‬1 min walk
  • ‪Friends' Avenue Cafe JLT - ‬3 min walk
  • ‪Meowtropolis Cat Cafe - ‬7 min walk
  • ‪Raju Omlet Jlt - ‬16 min walk
  • ‪Cafe Confetti - ‬16 min walk

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Lakefront hotel with 3 restaurants and free valet parking
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a kids' pool, an outdoor pool, a health club, and Access to hot tub. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 354 guestrooms or units
  • 35 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2015
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Macedonian, Romanian, Russian, Swahili, Thai, Ukranian, Urdu

Similar properties

Outdoor pool, pool loungers

Mövenpick Hotel Jumeirah Lakes Towers

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is AU$125
includes taxes & fees
6 July - 7 July
Mövenpick Hotel Jumeirah Lakes Towers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amarillo
  • La Vue
  • Manzoni
  • Seasons

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Golf carts
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 35 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 119 for adults and from AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers Hotel Residence
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Frequently asked questions

What is the cancellation policy at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence on 2 July 2025 start from AU$102.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yep, Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence has a free self car park and free valet parking.

Are there any beaches close to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

The closest beach to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is Marina Beach (1.5 km).

Does Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence have a pool?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence features a health club, an outdoor pool and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence.

Is Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is a hit with families.

Does Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence serve breakfast?

Yeah, buffet brekkie is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

No, pets are not allowed.

Is there a golf course on site at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence?

There is a golf course next to Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence.

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 568 reviews
Rating 8 - Good. 188 out of 568 reviews
Rating 6 - Okay. 57 out of 568 reviews
Rating 4 - Poor. 16 out of 568 reviews
Rating 2 - Terrible. 17 out of 568 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi needs improvement. I did not know any VIP access in this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

John C.

Liked: Staff & service, room comfort
Stayed 13 nights in Feb 2025

10/10 Excellent

Shushu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hospitality

This hotel was absolutely amazing. Everyone is so helpful and the breakfast was so delicious with many option to chose from.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Emma

Liked: Staff & service, property conditions & facilities, room comfort

An okay short stay!

Our stay was okay. Unfortunately our room looked extremely clean but really smelt of cigarettes from a previous guest. The location of the hotel was amazing in proximity to the tram and metro. The surround area was so quiet and nice for a walk. Staff for friendly. The gym was great feature. We were disappointed by the pool. The pictures make it look bigger than it is and work was being done at one end meaning the space for sunbeds was limited at the other end.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Metro, Marina, & JBR.

First time staying in this area, and it was a perfect location for what I needed. Staff were great and very helpful with anything I needed. Managed to check in early due to arriving early that day. This is right next to a Metro station so you can use this or the Tram to get into the Marina & JBR, or walk across the Bridge and into the Marina & JBR by foot. Was a short trip so didn’t get to use the facilities but will stay again as reasonably priced with great facilities and transport links.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed Jalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SIMON HAROLD

Stayed 3 nights in Jan 2025

10/10 Excellent

Pooja, Monroeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 9 nights in Jan 2025

4/10 Poor

Syed

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose, Munich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient close to the subway
Stayed 4 nights in Dec 2024

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Marina, JBR beach and other attractions. Staff were helpful and hotel immaculate. Would visit again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahmed, JEDDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wonderful hotel ,food was great the only thing that bother me was the light of the AC control.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ammar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this hotel every time I'm in Dubai. It’s easy to get to JBR by taking the tram or by walking through the mall across the street and along the marina. If you prefer the train, the station is just a two-minute walk away then you can go to the Emirates Mall, Dubai Mall, Downtown, and other stations.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near metro station

Hotel was near metro station so it was convenient as we took the metro from the airport to hotel. There's Starbucks in the lobby. Hotel breakfast was good with many choices. There's also some eateries near the hotel within walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Suan Toon Sean, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sau Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best services

When we arrived the hotel in early morning. Front desk male staff tried his best to get a room for us. The price to upgrade to an apartment was reasonable. We could take a rest in the room after the long flight. The house keeping staff gave us a comfortable environment for us to sleep. Moreover, the breakfast was very good and delicious. We highly recommend.
Stayed 2 nights in Dec 2024

2/10 Terrible

nazia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel in Jumeirah Lake Towers, Dubai, was a nightmare. For six days, the washroom in my room was constantly clogged, unusable forcing me to take my kids to an adjacent building to use the facilities. Daily calls to maintenance, with plumbers visiting three times a day, did not resolve the issue, causing significant inconvenience and disrupting our trip. The check-in process was equally terrible. I was met with an unwelcoming attitude and initially given the wrong room, only corrected after I posted a Google review. Despite arriving a day late due to flight interruptions, the hotel refused to adjust my dates, and the receptionist struggled to find a room, finally assigning me a room with only one bed, contrary to my booking. I made a huge mistake booking this hotel. We booked 5 rooms in this hotel for our annual family vacation. Once they have your money they dont care. I paid $250/room per night, totaling almost $1600/room for six nights , for a substandard experience. I strongly advise against booking this hotel. There are many better options available, as this hotel lacks basic customer service and is not worth the high cost. They dont offer fair compensation for the inconvenience cause by their negligence and poor upper management.
Stayed 7 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

naresh

Stayed 3 nights in Nov 2024

8/10 Good

John C.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Oct 2024

10/10 Excellent

ROBERT

Well situated. Staff was very helpful and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

hamidreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accebility in JLT is a bit turning around one way
Stayed 9 nights in Sep 2024