Pullman Dubai Downtown: Deals & Reviews (Dubai, ARE)

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Luxury spa hotel near Dubai Mall

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Laundry

Bar

Check out the area

Al Abraj Street with Marasi Drive, Dubai, 0000

Burj Khalifa4 min drive
Dubai Aquarium & Underwater Zoo5 min drive
Dubai Mall5 min drive
Dubai (DXB-Dubai Intl.)20 min drive

Room options

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

Pillow-top bed

32 sq m
City view
Sleeps 3
2 Single Beds

Superior Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

Pillow-top bed

32 sq m
City view
Sleeps 3
1 King Bed

Premier Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

61 sq m
Canal view
Sleeps 4
1 King Bed

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

Pillow-top bed

32 sq m
City view
Sleeps 3
2 Single Beds

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

64 sq m
Canal view
Sleeps 4
1 King Bed

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

Pillow-top bed

32 sq m
City view
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

Pillow-top bed

32 sq m
Canal view
Sleeps 3
2 Single Beds

Superior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

48 sq m
Canal view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Pillow menu

Pillow-top bed

32 sq m
Canal view
Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

29 May - 30 May

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Pullman Dubai Downtown. You'll be 2.3 km (1.5 mi) from Dubai Mall and 2 km (1.3 mi) from Burj Khalifa. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to The Spa can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Couqley French Brasserie, serves international cuisine. Lolita Pool Bar & Lounge is the hotel's own bar. Enjoy the gym, sauna and pool loungers as well as access to racquetball/squash. 3423 square feet (318 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 5-property class Downtown Dubai hotel, attractions include Dubai Fountain and Dubai Aquarium & Underwater Zoo.

What's nearby

Dubai Fountain - 13 min walk
Burj Khalifa - 4 min drive
Dubai Aquarium & Underwater Zoo - 5 min drive
Dubai Mall - 5 min drive
Dubai World Trade Centre - 7 min drive

Getting around

Dubai Trolley Station 3 Tram Station - 7 min walk
Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

Iran Zamin Restaurant - 8 min walk
FireLake Grill House & Cocktail Bar - 6 min walk
AJ Cafe - 3 min walk
TABŪ Dubai - 3 min walk
Honeycomb Hi-Fi - 2 min walk

About this property

Pullman Dubai Downtown

Luxury spa hotel near Dubai Mall

Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

1 building

340 guestrooms or units

19 levels

3423 sq ft of conference space

318 sq. m of conference space

Built in 2014

Manager's reception (free)

Deli

Cabanas on the beach (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Beauty salon

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Bar by the pool

Dining venue

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Free secured, covered valet parking on site
Free extended parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available for a fee: AED 130 for adults and AED 65 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

BreadHouse Bistro&Bakery
Couqley French Brasserie
Lolita Pool Bar & Lounge

Things to do

Bicycle storage
Full-service spa
Health club
Library
Outdoor pool
Racquetball/squash
Sauna
Steam room

Family friendly

Free cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3,423 square feet of conference space
4 meeting rooms
Computer station

Outdoors

Beach cabanas (surcharge)
Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
19 floors
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 2014
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels

Entertainment

40-inch LED TV with premium digital channels

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AED 200

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00 per day
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
Early check-in fee: AED 200 (subject to availability)
Late check-out fee: AED 200 (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Hotel

Pullman Dubai Downtown Dubai

Pullman Dubai Downtown Hotel Dubai

Steigenberger Hotel Downtown Dubai

Steigenberger Hotel Business Bay Dubai

Frequently asked questions

What is the cancellation policy at Pullman Dubai Downtown?

Pullman Dubai Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Dubai Downtown?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on 2 June 2024 start from AU$192.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Dubai Downtown?

Yep, Pullman Dubai Downtown has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Pullman Dubai Downtown?

The closest beach to Pullman Dubai Downtown is Marina Beach (17.5 km).

Is there a spa on site at Pullman Dubai Downtown?

Yep, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Pullman Dubai Downtown have a pool?

Pullman Dubai Downtown has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Pullman Dubai Downtown?

Pullman Dubai Downtown features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pullman Dubai Downtown a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Pullman Dubai Downtown.

Is Pullman Dubai Downtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Pullman Dubai Downtown is a hit with families.

Does Pullman Dubai Downtown serve breakfast?

Yeah, guests give high marks to the buffet breakfast here! Served daily, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Pullman Dubai Downtown?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Dubai Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Dubai Downtown?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pullman Dubai Downtown?

No, pets and service animals are not allowed.

Pullman Dubai Downtown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Taha ahmed

5 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved it this hotel is recommended

Stayed 3 nights in Feb 2024

10/10 Excellent

Vijay

2 Feb 2024

Stayed 2 nights in Jan 2024

10/10 Excellent

Mohammed

Travelled with family and small children

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent place to stay with family. Great views from the rooms. Variety of choices for breakfast. Very helpful and polite staff.

Stayed 11 nights in Jan 2024

10/10 Excellent

Salman

Travelled with group

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2024

10/10 Excellent

Gabriela

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love my stayed in this hotel. I’m very happy and satisfied with all the service provided. Excellent customer services by Dilshan, Kelvin, Agnes thank you so much for everything 😊🙏 recommended 💯

10/10 Excellent

Maria Theresa Raz

Travelled with family

28 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay at Pullman hotel. Everything was great from the amenities, the staff and things around the hotel. So close to Burj Khalifa and the Dubai Mall as well which was amazing. Great view as well.

Stayed 9 nights in Jan 2024

10/10 Excellent

Juan F

Travelled with partner

27 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jan 2024

8/10 Good

Brandon Necastille

Travelled with partner

21 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel everything was fine, would stay there again, but they weren’t helpful with reviewing the cameras when I left my phone in a taxi, that’s a big deal when traveling abroad

Stayed 4 nights in Jan 2024

10/10 Excellent

Parizod

Travelled with partner

20 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel location for business. Walking distance from Dubai mall and burn khalifa, 20 min taxi drive away from world trade centre and excellent dining experience with great customer service

Stayed 3 nights in Jan 2024

10/10 Excellent

Arvind

Travelled with family, Travelled with family and small children

14 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good

Stayed 2 nights in Jan 2024

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Pullman Dubai Downtown

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Photo gallery for Pullman Dubai Downtown

Excellent

Popular amenities

Check out the area

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Highlights

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Highlights

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

View all photos for Superior Suite

Superior Suite

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

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Shangri-La Dubai

About the area

Dubai

What's nearby

Getting around

Restaurants

About this property

Pullman Dubai Downtown

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions