One&Only One Za'abeel

5.0 star property
Luxury hotel with 5 restaurants and free valet parking

Photo gallery for One&Only One Za'abeel

Exterior
2 bedrooms, premium bedding, Tempur-Pedic beds, free minibar items
Exterior
Property amenity
2 bedrooms, premium bedding, Tempur-Pedic beds, free minibar items

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$622
includes taxes & fees
1 July - 2 July

Explore the area

Map
Za'abeel Street, Za'abeel 1, Dubai, Downtown Dubai
  • Dubai World Trade Centre
    ‪1 min walk‬
  • Dubai Mall
    ‪4 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed (Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Skyline Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

Villa (One)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 755 sq m
  • Sleeps 6
  • 2 King Beds

Royal Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 395 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Sanctuary Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Loft (Skyline Loft)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Zaabeel Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Skyline,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Creative Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite (UAE Resident, UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 395 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds (Grand Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Grand Zaabeel)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Villa (One UAE Resident, UAE ID Mandatory)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 755 sq m
  • Sleeps 6
  • 2 King Beds

Suite (Urban Suite)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Urban, UAE Resident, UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Loft (Skyline,UAE Resident,UAE ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 168 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Sanctuary,UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 189 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite (Creative, UAE Resident, ID Mandatory)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 2 Bedrooms (UAE Resident, ID Mandatory | Family)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 264 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed (Zaabeel,UAE Resident,UAE ID Mandatory)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 189 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (UAE ID | Za'abeel Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Za'abeel | Burj Khalifa View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Signature Suite, 2 Bedrooms (Family)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 264 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Dubai

A luxury stay in Dubai awaits you at One&Only One Za'abeel. You'll be 0.4 km (0.2 mi) from Dubai World Trade Centre and 4.3 km (2.7 mi) from Dubai Mall. Highlights at this family-friendly hotel include 5 restaurants, 5 bars/lounges and an outdoor swimming pool. .The fine-dining restaurant, Aelia, is open for breakfast, lunch and dinner. Enjoy the gym, kids' club and kids' swimming pool. 4489 square feet (417 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and massage/treatment rooms. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Za'abeel hotel include Dubai Creek and Burj Khalifa.

What's nearby

  • Dubai World Trade Centre - 1 min walk - 0.1 km
  • Dubai Mall - 4 min drive - 4.3 km
  • Burj Khalifa - 4 min drive - 4.6 km
  • Dubai Cruise Terminal - 5 min drive - 5.0 km
  • Gold Souk - 7 min drive - 7.3 km

Getting around

  • Max Fashion Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬10 min walk
  • ‪Oscar Restaurant - ‬16 min walk
  • ‪The Sum of Us - ‬14 min walk
  • ‪Link - ‬15 min walk
  • ‪Feast - ‬15 min walk

About this property

One&Only One Za'abeel

Luxury hotel with 5 restaurants and free valet parking
One&Only One Za'abeel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges.

Event space at this hotel measures 4489 square feet (417 square metres) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury One&Only One Za'abeel. Free valet parking is available.

This 5-star Dubai hotel is smoke free.

  • 229 guestrooms or units
  • 5 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 4489 sq ft of conference space
  • 417 sq. m of conference space
  • Built in 2023
  • Deli
  • Kid's club (surcharge)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
One&Only One Za'abeel offers 229 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. This individually decorated accommodation has separate sitting areas. Tempur-Pedic beds feature premium bedding. 58-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, toilets with an electronic bidet and hairdryers.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Portuguese, Russian, Spanish, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aelia
  • Andaliman
  • Culinara
  • La Dame de Pic
  • StreetXO

Things to do

  • Children's club
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4,489 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 June 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One&Only One Za'abeel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

One&Only One Za'Abeel Hotel
One&Only One Za'Abeel Dubai
One&Only One Za'Abeel Hotel Dubai

Frequently asked questions

What is the cancellation policy at One&Only One Za'abeel?

One&Only One Za'abeel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One&Only One Za'abeel?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at One&Only One Za'abeel on 1 July 2025 start from AU$614.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One&Only One Za'abeel?

Yep, One&Only One Za'abeel has free valet parking.

Are there any beaches close to One&Only One Za'abeel?

The closest beach to One&Only One Za'abeel is Kite Beach (10.2 km).

Is there a spa on site at One&Only One Za'abeel?

There's no onsite spa, but this property does offer services like massages.

Does One&Only One Za'abeel have a pool?

One&Only One Za'abeel has an outdoor pool and a kids' pool. The property will be renovating one of the swimming pools from June 9 2025 until October 31 2025 (completion date subject to change).

What luxury perks are available at One&Only One Za'abeel?

One&Only One Za'abeel features an outdoor pool, 5 restaurants and 5 bars. All guestrooms come with Tempur-Pedic beds, premium bedding and espresso makers.

What makes One&Only One Za'abeel a romantic place to stay?

Garden-view dining and couples dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at One&Only One Za'abeel.

Is One&Only One Za'abeel family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that One&Only One Za'abeel is a hit with families.

Is there a free airport shuttle available at One&Only One Za'abeel?

No, One&Only One Za'abeel does not offer an airport shuttle service.

Is there a bar or restaurant at One&Only One Za'abeel?

Yep, you can grab a meal at One&Only One Za'abeel's onsite restaurant that serves breakfast, lunch and dinner.The property will be renovating its dining venue from June 9 2025 until October 31 2025 (completion date subject to change).

What time are check-in & check-out at One&Only One Za'abeel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One&Only One Za'abeel?

No, pets and service animals are not allowed.

One&Only One Za'abeel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 86 reviews
Rating 8 - Good. 6 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Dorine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

We loved this place so much, it has amzimg view the staff was excellent from the hotel loby to the rooftop bar to all restaurants their customer service was 1000% everyday day. The hotel was very clean and they made our 10 years anniversary enjoyable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hasnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the complimentary upgrade to a suite, which was truly remarkable. Excellent property. One of the best in Dubai.
Stayed 4 nights in Feb 2025

10/10 Excellent

FAISAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mohammed I

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and amenities are exceptional, featuring breathtaking decor and views. The elegant decor created a welcoming atmosphere from the moment I arrived. The staff were incredibly attentive and always happy to assist with any request. My room was spacious and comfortable with a breathtaking view. The on-site dining experience was exceptional, offering a delicious and varied menu. I highly recommend this hotel for a truly memorable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hugh, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One and only is amazing and live up to its name.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kamlesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t think of anything that could make the stay betters amazing service and gorgeous property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserves 10 stars! The hotel is exquisite! The breakfast was incredible. The staff is pleasant and very helpful! If you’re coming to Dubai this is the only place you should stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

Sohail

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth the money. The staff is very rough with urge to serve you comparing to any such high end stay hotels. Wasn’t impressed.
Stayed 1 night in Dec 2024

10/10 Excellent

markos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hyper high end city resort in Dubai. Its unique spacious suites, amazing service and super location make it easy to recommend. Well done!
Stayed 1 night in Nov 2024

10/10 Excellent

AbdulHafeedh

Stayed 2 nights in Dec 2024

8/10 Good

Anisuzzaman, Beverly Hills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New property . Very nice . But maintenance lacking . Stuff very friendly . Rooms high tech . Elegant decor . Constant Maintenance needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

jarome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand new hotel.
Stayed 1 night in Sep 2024

8/10 Good

Henter

Travelled with family
Disliked: Staff & service, property conditions & facilities
Few things that do this hotel the lowest of all the One & Only Hotels in Dubai: - kids are not allowed to enter the infinity pool area, nowhere on this site does it say that.. -they have a kids area pool - with 3 interconnected pools, out of the 3, kids are allowed in only 1 of them, even if the are only 80-90 deep. - to get to the kids pool area you have 2 switch 3 elevators in 2 building blocks and with the air conditioning - it's a nightmare when you are with children. - staff is just normal, always trying to help but never in fact doing anything. - the people from the breakfast area, the staff, they are rude an tired at 9.00 AM. The most i waited for a coffee - was around 40 min, with an average of 20. Incredible i would say... The hotel is new, beautiful, etc... however, the people and the awkwardness of the property was making our stay difficult and bad. I wouldn't go back and i would advise any1 with children to skip this one.
Stayed 4 nights in Aug 2024

6/10 Okay

Fatima

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel, the rooms and the atmosphere is amazing and luxurious, but the service is disappointing. I excepted the service more attentive, they were very slow and did not meet the standard of a 5 star hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Afirah

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury in the city
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

reem

Stayed 1 night in Jul 2024

10/10 Excellent

ANTONIO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, high end all the way from bedding, room amenities, restaurants, infinity pool, location. You will be sad to leave this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

ABDULWAHAB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Dubai period
Stayed 3 nights in Jun 2024

10/10 Excellent

Tanisha

Stayed 2 nights in Jul 2024

10/10 Excellent

Abdulelah, jeddah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel, everything excellent in all aspects, I tried two of their 11 restaurants and it was outstanding. Only issue that there are no shops things to do in a walking distance.
Stayed 1 night in Jul 2024