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Mercure Dubai Barsha Heights Hotel Suites And Apartments

4.0 star property
Family-friendly hotel with free valet parking, in the vicinity of Mall of the Emirates

Photo gallery for Mercure Dubai Barsha Heights Hotel Suites And Apartments

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station
Creator video - submitted by lenmur
In-room dining
Meeting facility
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers, lifeguards on site

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$191
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
Sheikh Zayed Road, Dubai, Dubai, 500300
  • Place, Dubai College
    ‪13 min walk‬
  • Place, Palm Islands
    ‪18 min walk‬
  • Place, Emirates Golf Club
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪23 min drive‬

Room options

View all photos for One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout curtains
  • Partial ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

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About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Mercure Dubai Barsha Heights Hotel Suites And Apartments. You'll be 4 km (2.5 mi) from Mall of the Emirates and 6.6 km (4.1 mi) from Souk Madinat Jumeirah. Highlights at this hotel include in-room free WiFi, fireplaces and balconies. .The restaurant, Day and Night, serves international cuisine and is open for breakfast, lunch and dinner. Exit Bar is the hotel's own sports bar. Enjoy the outdoor swimming pool, free kids' club, gym and sauna. 1023 square feet (95 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Barsha Heights hotel include Wild Wadi Water Park and Dubai Marina Mall.

What's nearby

  • Dubai College - 13 min walk - 1.2 km
  • Palm Islands - 18 min walk - 1.6 km
  • Jebel Ali Race Course - 20 min walk - 1.7 km
  • Al Sufouh Beach - 3 min drive - 2.4 km
  • Emirates Golf Club - 3 min drive - 2.7 km

Getting around

  • Dubai Internet City Station - 1 min walk
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive

Restaurants

  • ‪The Exit Sports Bar - ‬3 min walk
  • ‪Day And Night - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Noodle House - ‬10 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Family-friendly hotel with free valet parking, in the vicinity of Mall of the Emirates
Mercure Dubai Barsha Heights Hotel Suites And Apartments offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 1023 square feet (95 square metres) and includes conference space. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Mercure Dubai Barsha Heights Hotel Suites And Apartments. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

  • 320 guestrooms or units
  • 41 levels
  • 1023 sq ft of conference space
  • 95 sq. m of conference space
  • Built in 2012
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Mercure Dubai Barsha Heights Hotel Suites And Apartments offers 320 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to balconies. This individually furnished accommodation has separate dining areas. 45-inch Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 75 for adults and AED 37.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Social
  • Day and Night
  • Exit Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,023 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (102 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Dubai Barsha Heights Hotel Suites And Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 for adults and from AED 37.50 for children
  • Airport shuttle fee: AED 350 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Hotel Apartments Barsha Heights
Mercure Dubai Barsha Heights
Mercure Barsha Heights
Mercure Suites Dubai Barsha Heights
Mercure Dubai Barsha Heights Hotel Suites Apartments
Mercure Dubai Barsha Heights Hotel Suites And Apartments Hotel
Mercure Dubai Barsha Heights Hotel Suites And Apartments Dubai

Frequently asked questions

What is the cancellation policy at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Mercure Dubai Barsha Heights Hotel Suites And Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Dubai Barsha Heights Hotel Suites And Apartments on 6 Feb 2026 start from AU$184.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Yep, Mercure Dubai Barsha Heights Hotel Suites And Apartments has a free self car park and free valet parking.

Are there any beaches close to Mercure Dubai Barsha Heights Hotel Suites And Apartments?

The closest beach to Mercure Dubai Barsha Heights Hotel Suites And Apartments is Marina Beach (3.9 km).

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments have a pool?

Mercure Dubai Barsha Heights Hotel Suites And Apartments has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Mercure Dubai Barsha Heights Hotel Suites And Apartments features a health club, an outdoor pool and a steam room. All guestrooms come with 24-hour room service, fireplaces and dining areas.

What makes Mercure Dubai Barsha Heights Hotel Suites And Apartments a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and fireplaces in the guestrooms, help set the scene for a romantic weekend at Mercure Dubai Barsha Heights Hotel Suites And Apartments.

Is Mercure Dubai Barsha Heights Hotel Suites And Apartments family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Mercure Dubai Barsha Heights Hotel Suites And Apartments is a hit with families.

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments serve breakfast?

Yeah, buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

No, pets and service animals are not allowed.

Mercure Dubai Barsha Heights Hotel Suites And Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 175 out of 417 reviews
Rating 8 - Good. 126 out of 417 reviews
Rating 6 - Okay. 47 out of 417 reviews
Rating 4 - Poor. 31 out of 417 reviews
Rating 2 - Terrible. 38 out of 417 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

wahid

Stayed 2 nights in Oct 2025

10/10 Excellent

Raquan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great no problems for me everybody is very helpful Kashim good guy
Stayed 9 nights in Oct 2025

2/10 Terrible

Maia

Disliked: Staff & service
Our stay here was terrible. We had multiple maintenance issues with the room. The bar fridge was warmer than the room and when maintenance came to fix it I was told if I wanted a fridge I would have to upgrade. I had diabetic medication with me that needed to be refrigerated but had to keep it in the fridge in the lobby at the concierge desk. The manager put it in the fridge and didn't even document it. When I went to get it they told me that there was nothing in the fridge so I had to go and find it myself. The staff was all very rude but especially the valet guys. They were slow and didn't care unless you drove a Ferrari. A few times it took over 40 minutes to get our car. I thought the location would be handy to get around but you always had to get on the main drag to get anywhere and that took forever. The hotel had only 3 small elevators so you were always waiting. The staff had service elevators but they would always try to get on the regular elevators so it would take many stops to get to your proper floor. We complained about this but nothing changed. All in all it was a terrible experience staying here and I would never do it again. If they want to discount their hotel so that middle class people can afford to stay there then they need to learn not to disregard you as a customer unless you are rich. Don't waste your time staying here as it will only bring frustration.
Stayed 8 nights in Sep 2025

10/10 Excellent

Nyadenga

Stayed 1 night in Sep 2025

10/10 Excellent

Suzan

Stayed 28 nights in Aug 2025

8/10 Good

Udan

Stayed 2 nights in Jul 2025

8/10 Good

Ismaila Bolanle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Abdallah in concierge was exceptional but a staff at the swimming pool was being funny. Rooms are clean but had to ask for towels and tissues. Overall, I’ll consider going back.
Stayed 6 nights in Sep 2025

6/10 Okay

NJIGANG

Stayed 5 nights in Sep 2025

10/10 Excellent

Suzan

Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Shiral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine, had valet parking complimentary. Only issue was when the housekeepers came to clean the rooms they took the dirty towels away but didn't replace them. So we had to phone them daily to bring towels to the room. Breakfast was ok can get busy if you turn up after 9.30 with a que outside. There is building site near it currently. The fuel station next door has a subway and papajohns. Other places to eat you have to walk all the way round as the hotel sits on sheikh Zayed road.
Stayed 6 nights in Aug 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent service
Stayed 16 nights in Aug 2025

10/10 Excellent

Suzan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

⸻ “Excellent service as always, this time with special thanks to Nazim and Zeeshar. Staying here truly feels like a second home. I’ll continue to recommend this hotel to othersit’s very convenient, close to the metro, and centrally located near Expo City and Dubai Mall.”
Stayed 2 nights in Aug 2025

10/10 Excellent

ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anand, raqeeb and Elizabeth have made our stay more than welcome here at mercure. Ill be back because of them
Stayed 8 nights in Aug 2025

2/10 Terrible

Salman

Liked: Cleanliness
Good
Stayed 8 nights in Aug 2025

8/10 Good

Aissatou B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point and nice. Staff were polite and respectful. The only thing was there’s no microwave in the room and some days they didn’t leave drinking water for the amount of people registered.
Stayed 8 nights in Aug 2025

4/10 Poor

Bill

Disliked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

miroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Wijdan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice receptionists
Stayed 3 nights in Jun 2025

2/10 Terrible

Florence

Stayed 11 nights in Jul 2025

10/10 Excellent

Afonso

Best Service
Stayed 1 night in Aug 2025

10/10 Excellent

Zeinab

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious rooms. Yummy breakfast included and delicious lunch/dinner available for purchase.
Stayed 3 nights in Jul 2025

4/10 Poor

Chander

Travelled with family
Disliked: Staff & service, amenities
The check-in process took a bit longer than expected, and there was some delay in getting to the room as it wasn’t ready at the time of arrival. During the stay, there were delays in receiving basic amenities like towels and drinking water, which typically required a lot of reminders. Swimming pool was always out of towels, and steam and sauna was operated when you inform that you want to use it, means you shall remember to tell them in advance. On a positive note, the staff was cooperative and responsive once approached, and they did their best to assist whenever needed.
Stayed 27 nights in Jul 2025