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Jumeirah Zabeel Saray Dubai

Luxury hotel on the beach, with 2 outdoor pools

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Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Bar
Spa
Room service

includes taxes & fees

2 Sept - 3 Sept

Explore the area

Palm Jumeirah, West Crescent, Dubai

Dubai Marina Mall
‪18 min drive‬
Marina Beach
‪19 min drive‬
The Walk
‪19 min drive‬
Dubai (DXB-Dubai Intl.)
‪40 min drive‬

Room options

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

Very good

Highlights

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Separate bath and shower

Private bathroom

60 sq m
Sea view
Sleeps 5
1 King Bed and 2 Double Beds

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

Exceptional

Highlights

Balcony

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

46 sq m
Sea view
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

Wonderful

Highlights

Balcony

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

56 sq m
Sea view
Sleeps 5
2 Double Beds

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

HDTV

Pillow menu

Premium bedding

2 bedrooms

Blackout curtains

94 sq m
2 bedrooms
Sea view
Sleeps 7
1 King Bed and 2 Queen Beds

Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

56 sq m
Beach view
Sleeps 5
2 Double Beds

Grand Suite (Imperial)

Highlights

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Sofa bed

Bathrobes

310 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Exceptional

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

66 sq m
Sea view
Sleeps 3
1 King Bed

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

HDTV

Pillow menu

Premium bedding

Separate bedroom

Blackout curtains

94 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Wonderful

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

46 sq m
Beach view
Sleeps 4
1 King Bed

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

HDTV

Pillow menu

Premium bedding

2 bedrooms

Blackout curtains

142 sq m
2 bedrooms
Sea view
Sleeps 7
1 King Bed and 2 Queen Beds

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Highlights

Patio

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Premium bedding

4 bedrooms

Blackout curtains

461 sq m
4 bedrooms
Lagoon view
Sleeps 12
2 King Beds and 4 Double Beds

Seafront Five Bedroom Royal Villa with Private Pool

Highlights

Patio

Private pool

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Premium bedding

5 bedrooms

530 sq m
5 bedrooms
Sea view
Sleeps 15
3 King Beds and 4 Double Beds

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Excellent

Highlights

Balcony

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

56 sq m
Sea view
Sleeps 5
2 Double Beds

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Exceptional

Highlights

Balcony

Air conditioning

Free cots/infant beds

HDTV

Pillow menu

Blackout curtains

Premium bedding

Bathrobes

46 sq m
Sea view
Sleeps 3
1 King Bed

About the area

Dubai

A luxury stay in Dubai awaits you at Jumeirah Zabeel Saray Dubai. You'll be 7.1 km (4.4 mi) from The Pointe and 8.8 km (5.5 mi) from Nakheel Mall. Highlights at this beachfront hotel include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Talise Ottoman Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and thalassotherapy. The brasserie, Imperium, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach and enjoy the 2 indoor swimming pools, 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and The Walk.

What's nearby

Nakheel Mall - 12 min drive - 7.8 km
Dubai Marina Mall - 18 min drive - 14.8 km
Marina Beach - 19 min drive - 14.1 km
The Walk - 19 min drive - 14.1 km
Mall of the Emirates - 19 min drive - 16.4 km

Getting around

Atlantis Aquaventure Waterpark Station - 9 min drive
Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

‪O Beach Dubai - ‬19 min drive
‪Brass Monkey Social - ‬20 min drive
‪Maison Revka - ‬21 min drive
‪Zero Gravity - ‬20 min drive
‪Be Beach DXB - ‬20 min drive

About this property

Jumeirah Zabeel Saray Dubai

Luxury hotel on the beach, with 2 outdoor pools

Step outside to unwind on the sandy beach. Enjoy your summer holiday at Jumeirah Zabeel Saray Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

1 building

405 guestrooms or units

6 levels

10 dining venues

Conference rooms

Built in 2010

Deli

Supervised kid's activities

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Bar by the pool

Jumeirah Zabeel Saray Dubai offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Talise Ottoman Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Similar properties

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

On private beach
Pool
Spa
Kids pool

includes taxes & fees

25 Aug - 26 Aug

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 170 for adults and AED 85 for children
10 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Al Nafoorah
Amala
Imperium
Tori Tori
Zenzi Beach

Things to do

2 indoor pools
2 outdoor pools
2 outdoor tennis courts
Billiards/pool table
Children's pool
Full-service spa
Gym
Kayaking
Motor boating
Personal motorised watercraft
Playground
Sauna
Shopping
Steam room
Water sports equipment
Windsurfing

Family friendly

2 indoor pools
2 outdoor pools
Children's pool
Free cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

Beach towels
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

42 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Spa open daily
Steam room
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
6 floors
Ballroom
Banquet hall
Built in 2010
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

48-inch LCD TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Early check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

All guests must present valid passport or government issued photo identification at check-in.

Renovations and closures

The property will be renovating from 1 August 2025 to 15 November 2026 (completion date subject to change). The following areas are affected:

Selected guestrooms

Alternative facilities are located off-site and include:

Business facilities
Health club
Outdoor pool
Indoor pool
Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per day.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 170 for adults and from AED 85 for children
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jumeirah Saray

Jumeirah Saray Zabeel

Jumeirah Zabeel Saray

Jumeirah Zabeel Saray Dubai

Jumeirah Zabeel Saray Hotel

Jumeirah Zabeel Saray Hotel Dubai

Saray Jumeirah

Zabeel Jumeirah

Zabeel Jumeirah Saray

Zabeel Saray Jumeirah

Jumeirah Zabeel Saray

Jumeirah Zabeel Saray Dubai Hotel

Jumeirah Zabeel Saray Dubai Dubai

Jumeirah Zabeel Saray Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Zabeel Saray Dubai?

Jumeirah Zabeel Saray Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Zabeel Saray Dubai?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Jumeirah Zabeel Saray Dubai on 2 Sept 2025 start from AU$339.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Zabeel Saray Dubai?

Yep, Jumeirah Zabeel Saray Dubai has a free self car park and free valet parking.

Are there any beaches close to Jumeirah Zabeel Saray Dubai?

The closest beach to Jumeirah Zabeel Saray Dubai is Marina Beach (1.8 km).

Is there a spa on site at Jumeirah Zabeel Saray Dubai?

Yep, Talise Ottoman Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jumeirah Zabeel Saray Dubai have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Jumeirah Zabeel Saray Dubai?

Jumeirah Zabeel Saray Dubai features a private beach, 2 outdoor pools and 2 indoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Jumeirah Zabeel Saray Dubai a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jumeirah Zabeel Saray Dubai.

Is Jumeirah Zabeel Saray Dubai family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Jumeirah Zabeel Saray Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Zabeel Saray Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does Jumeirah Zabeel Saray Dubai serve breakfast?

Sure does, buffet brekkie is available daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Jumeirah Zabeel Saray Dubai?

No, Jumeirah Zabeel Saray Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Jumeirah Zabeel Saray Dubai?

Yep, they've got a lounge bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Zabeel Saray Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Zabeel Saray Dubai?

No, pets are not allowed.

Jumeirah Zabeel Saray Dubai Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Isabelle

Travelled with family, Travelled with family and small children

20 May 2025

Disliked: Staff & service, property conditions & facilities

Service at check in wasn’t 5 stars and room was quite run down. Also don’t like the coarse beach sand.

Stayed 1 night in May 2025

10/10 Excellent

Vivien

18 May 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Humera

Travelled with family

16 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel but a little far away from most popular areas. The spa is lovely as are the rooms. The pool and beach area are very busy and that’s due to them offering day trippers access. Getting space by the pool is hard unless you get there at 7am which I refuse to do as I am on holiday! But there is always space on the beach. Huge hotel but the food in the restaurants are fantastic but be ready to let that wallet rein free! !

Stayed 4 nights in Mar 2025

10/10 Excellent

Maged

11 May 2025

Liked: Cleanliness, staff & service

Excellent

Stayed 3 nights in Apr 2025

10/10 Excellent

Shazna

Travelled with partner

11 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was beautiful, the staff were really friendly and made our stay comfortable. I would highly recommend staying at this resort

Stayed 7 nights in May 2025

10/10 Excellent

mardoche

11 May 2025

Liked: Cleanliness, property conditions & facilities

Marco magnétique hotel

Magnifiques service tre gentille

Stayed 13 nights in Apr 2025

10/10 Excellent

Janet

Travelled with family

10 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel fantastic food lovely staff will definitely come back

Stayed 4 nights in Apr 2025

10/10 Excellent

sagi

Travelled with partner

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place unbelievable customer service

Stayed 3 nights in May 2025

10/10 Excellent

Regina

Travelled with family, Business traveller

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is definitely the best restaurant I ever stayed. To start with the welcome team when you arrive by car. Then the exuberance and the beauty of the hotel outside and the lobby which is breathtaking. All the staff of this hotel are amazing and very well trained. ALL OF THEM you come across within the premises. The dishes of the many restaurants are delicious. Swimming pool fascinating, the beach you have a few meters of very comfortable lounges with enormous sun umbrellas and immediately enormous and good quality towels are supplied. Water, lolly ice cream, sunglasses cleaning, cool face towels and sun cream factor 30 and 50 are supplied. There is a device where you press to have bar service to your lounge. THIS HOTEL IS SPECTACULAR ❤️

Stayed 6 nights in Apr 2025

10/10 Excellent

Sufyan

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Ruslan

3 May 2025

Liked: Property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Andres

Travelled with family

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10

Stayed 2 nights in Apr 2025

10/10 Excellent

Sergei, Dubai

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best value for money well managed hotel on Palm Jumeirah. Looking back 10 years and always happy to return. Thank you

Stayed 8 nights in Apr 2025

10/10 Excellent

Pardip

26 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Manivannan

Travelled with family and small children

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had one of the best vacations. Really enjoyed the architectural marvel of this venue. Highly recommend this and will definitely return back.

Stayed 3 nights in Apr 2025

8/10 Good

Gurpreet

Travelled with family and small children

24 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Good hospitality by staff however the property is dated and rooms are dated now

Stayed 5 nights in Apr 2025

6/10 Okay

Joy

Travelled with group

23 Apr 2025

Liked: Cleanliness

Disliked: Staff & service

The hotel's interior is classy, the bed is super comfortable. We slept wonderfully. Otherwise, the service is not worth the price and the 5 stars by far. The prices in the hotel are completely overpriced. 10 USD for a non-alcoholic drink. The menu on the beach is minimal and the food is just OK. We didn't go to the other restaurants so we can't judge the food there. The beach was very loud and crowded, it must be said that it was school holidays. But an area for adults only to relax would be more than desirable at this price range. The service on the beach was very poor, you had to go and find someone to help you find a place and then to order drinks or ice cream you sometimes had to get someone because no one came by. The room service also leaves a lot to be desired. We ordered ice cubes, lemon and water. First they forgot the lemon and water. Then they immediately forgot the water again, which we then canceled because it took over 40 minutes. Then they tried to sell us a pizza at double the price because we apparently didn't mention the restaurant, although we did. The spa is very nice, but the service is poor. We were told that it was open until 9:30, but at 9:10 p.m. they turned off the sauna and started cleaning, and even came to say that the spa was closing soon. We felt stressed and not relax…how it should be in a spa like this.To sum it all up. It is a nice hotel with stylish decor and a nice spa. However, it is overpriced. And the service is like a 3 star hotel.

Stayed 5 nights in Feb 2025

8/10 Good

Hayley

22 Apr 2025

Liked: Cleanliness, staff & service

Stayed 9 nights in Apr 2025

10/10 Excellent

GEOFFREY

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a great time at this establishment. The warmth of its people was the highlight for me, especially Catalina from the reception.

Stayed 4 nights in Apr 2025

10/10 Excellent

Shlomo

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

2/10 Terrible

Mufid

20 Apr 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

19 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Yaqoob

18 Apr 2025

Stayed 3 nights in Apr 2025

8/10 Good

Humera

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

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View all photos for Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

View all photos for Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Highlights

View all photos for Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Highlights

View all photos for Seafront Five Bedroom Royal Villa with Private Pool

Seafront Five Bedroom Royal Villa with Private Pool

Highlights

View all photos for Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Highlights

View all photos for Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Highlights

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One&Only The Palm

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Jumeirah Zabeel Saray Dubai

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Sofitel Dubai The Palm Resort & Spa

Sofitel Dubai The Palm Resort & Spa

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