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Jumeirah Emirates Towers Dubai

5.0 star property
Sun-drenched luxury just steps away from Boulevard at Emirates Towers

Photo gallery for Jumeirah Emirates Towers Dubai

Premium bedding, Select Comfort beds, minibar, in-room safe
City view
Premium bedding, Select Comfort beds, minibar, in-room safe
Outdoor banquet area
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
The current price is AU$211
includes taxes & fees
11 July - 12 July

Explore the area

Map
Sheikh Zayed Road, PO Box 72127, Dubai, 72127
  • Dubai World Trade Centre
    ‪10 min walk‬
  • Dubai Mall
    ‪3 min drive‬
  • Burj Khalifa
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Premier Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Premier Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Club Suite (Junior)

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Suite (Junior)

7.4 out of 10
Good
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Women only (Ladies)

Deluxe Room, Women only (Ladies)

Deluxe Room, Women only (Ladies)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Club Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 312 sq m
  • City view
  • Sleeps 9
  • 3 King Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 225 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe King Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Tower Suite

Lobby

Executive Tower Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Ladies Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Ladies Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Club Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Royal Suite

  • Sleeps 4
  • 2 King Beds and 1 Double Bed

View all photos for Family Suite

Lobby

Family Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Presidential Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Presidential Suite

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Deluxe Two Queen Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Two Queen Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Junior Suite 1 Double Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Junior Suite 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Deluxe Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Premier Deluxe Room

  • Sleeps 2
  • 1 King Bed

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About the area

Dubai

Jumeirah Emirates Towers Dubai puts you in the heart of Dubai, connected to a shopping centre and within a 20-minute stroll of Museum of the Future and Dubai World Trade Centre. Highlights at this luxury hotel include 9 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The Agency is the hotel's own bar. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 84767 square feet (7875 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .With a stay at this 5-property class Trade Center hotel, you'll be 1.9 km (1.2 mi) from Dubai International Convention and Exhibition Centre and 2.5 km (1.6 mi) from Dubai Mall.

What's nearby

  • Museum of the Future - 3 min walk - 0.3 km
  • Dubai World Trade Centre - 10 min walk - 0.9 km
  • Dubai International Convention and Exhibition Centre - 13 min walk - 1.2 km
  • Dubai Mall - 3 min drive - 3.0 km
  • Burj Khalifa - 3 min drive - 3.3 km

Getting around

  • Financial Centre Station - 15 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪Amazonico Dubai - ‬3 min walk
  • ‪​Shanghai Me - ‬4 min walk
  • ‪Ninive - ‬1 min walk
  • ‪The Nice Guy - ‬1 min walk
  • ‪Clap - ‬3 min walk

About this property

Jumeirah Emirates Towers Dubai

Sun-drenched luxury just steps away from Boulevard at Emirates Towers
Jumeirah Emirates Towers Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 84767 square feet (7875 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Jumeirah Emirates Towers Dubai. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 400 guestrooms or units
  • 9 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 84767 sq ft of conference space
  • 7875 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Jumeirah Emirates Towers Dubai offers 400 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with premium satellite channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Malay, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 163 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 9 restaurants
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gohan
  • La Cantine Du Faubourg
  • Mi Amie
  • Mundo
  • The Agency

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Children's toys
  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (84,767 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jumeirah Emirates Towers Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 163 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, mobile payments and Apple Pay. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emirates Towers Jumeirah
Jumeirah
Jumeirah Emirates Towers
Jumeirah Hotel
Jumeirah Hotel Emirates Towers
Jumeirah Emirates Dubai
Jumeirah Emirates Hotel
Jumeirah Emirates Towers Hotel Dubai
Jumeirah Emirates Towers Hotel
Jumeirah Emirates Towers Dubai
Jumeirah Emirates Towers
Jumeirah Emirates Towers Dubai Hotel
Jumeirah Emirates Towers Dubai Dubai
Jumeirah Emirates Towers Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Emirates Towers Dubai?

Jumeirah Emirates Towers Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Emirates Towers Dubai?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Jumeirah Emirates Towers Dubai on 9 July 2025 start from AU$205.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Emirates Towers Dubai?

Yep, Jumeirah Emirates Towers Dubai has a free self car park and free valet parking.

Are there any beaches close to Jumeirah Emirates Towers Dubai?

The closest beach to Jumeirah Emirates Towers Dubai is Jumeirah Beach (8 km).

Is there a spa on site at Jumeirah Emirates Towers Dubai?

Yep, there is an onsite spa at Jumeirah Emirates Towers Dubai. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jumeirah Emirates Towers Dubai have a pool?

Jumeirah Emirates Towers Dubai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Jumeirah Emirates Towers Dubai?

Jumeirah Emirates Towers Dubai features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Jumeirah Emirates Towers Dubai a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Jumeirah Emirates Towers Dubai.

Is Jumeirah Emirates Towers Dubai family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Jumeirah Emirates Towers Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Emirates Towers Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does Jumeirah Emirates Towers Dubai serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Jumeirah Emirates Towers Dubai?

No, Jumeirah Emirates Towers Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Jumeirah Emirates Towers Dubai?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Emirates Towers Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Emirates Towers Dubai?

No, pets and service animals are not allowed.

Jumeirah Emirates Towers Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1002 reviews
Rating 8 - Good. 156 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a awesome time.
Stayed 1 night in Mar 2025

10/10 Excellent

Ajit Singh

Stayed 2 nights in Mar 2025

10/10 Excellent

leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent. Lovely room.
Stayed 1 night in Mar 2025

10/10 Excellent

Alka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful hotel that very conveniently located near the malls, restaurants and many other shops. The staff are really helpful, attentive and very friendly. Gorgeous spacious rooms. Their breakfast buffet is also excellent.
Stayed 3 nights in Mar 2025

2/10 Terrible

Andrew

Stayed 4 nights in Feb 2025

10/10 Excellent

Gurkirat, Fremont

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

hamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Joe

Stayed 5 nights in Feb 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Feb 2025

10/10 Excellent

ALEXIS, Winter Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and excellent staff. Definitely consider staying here
Stayed 4 nights in Jan 2025

10/10 Excellent

Donatella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to stay at ET
Stayed 1 night in Jan 2025

10/10 Excellent

Gavriel

Stayed 3 nights in Jan 2025

8/10 Good

Neha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad hotel

Overall, the hotel was amazing. While the water pressure and breakfast buffet could have been better, the view from our room was beautiful (though not of burj khalifa) and the aesthetic in the hotel was great. However we did hear the music while trying to sleep at night despite bringing a portable sound machine.
Stayed 5 nights in Dec 2024

6/10 Okay

BELINDA

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Noise and condition.

The noise from the surrounding bars and nightclubs goes until about 4am - you can hear the bass thud and the music even at 43 floors above. Nightmare to sleep, even if earplugs. Hotel is ok, needs a re-furbishment. Reminds is of a 2990's Hilton property in Bamako actually. Spa is super unaccomodating! Some lovely staff however in exec lounge, housekeeping and front doors.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sirwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP benefit was not up to my expectations as some other websites provided free breakfast and or free airport taxi
Stayed 7 nights in Dec 2024

10/10 Excellent

Ammar

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent hotel. Staff very helpful and professional.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ali

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Very Loud Music and Traffic Noise!!!

There was very loud music and traffic noise (even we were on level 31!), as well as noise sounded like wind blowing. As a result we had a very bad sleep. We only stayed for 1 night and was hoping the noise would quite down after mid-night, but it didn't. As the kids already fell into sleep, we didn't want to ask for a change of room. The loud music lasted till at least 2-3am. The next morning I complained to the reception. Apparently they were aware of this issue as we were not the first one to complain. I was told the music was from a club opposite to the hotel. I was amazed 1) the hotel didn't do anything knowing this was a big issue for customers and still assigned the room to us; 2) how come we can hear loud music and traffic noise even we are on level 31. Customer Service is average, certainly not as friendly and helpful as other two 5-star hotels we stayed during the trip. Wouldn't choose this hotel again.
Stayed 1 night in Dec 2024

6/10 Okay

Stig

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Zubaid

Stayed 3 nights in Oct 2024

10/10 Excellent

Fahar

Stayed 2 nights in Oct 2024

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

TAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great second stay at Jumeirah Towers. Everything was great, from the large and comfortable room, to the beautiful lobby, great breakfast, and friendly and helpful staff. The only negative during the stay was that the pool was under renovation (but we used the pool of the neighboring hotel).
Stayed 2 nights in Oct 2024

10/10 Excellent

Dimitri

Stayed 5 nights in Oct 2024