JA The Resort - JA Lake View

5.0 star property
Hotel with private beach and full-service spa

Choose dates to view prices

Photo gallery for JA The Resort - JA Lake View

7 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast served
3 restaurants, breakfast served
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai, 9255
  • Popular LocationLEGOLAND® Dubai20 min drive
  • Popular LocationDubai Exhibition Centre20 min drive
  • Popular LocationMOTIONGATE™ Dubai24 min drive
  • AirportDubai (DXB-Dubai Intl.)48 min drive

Room options

Suite, 1 Bedroom, Terrace (Exclusive 52nd UAE National Day Promo)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 168 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Desert view
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 70 sq m
  • Desert view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Single Bed, View (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

Luxury Suite, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 184 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms (Outdoor Jetted Tub)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 250 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds

Premium Room, Business Lounge Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Desert view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 168 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

Family Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 80 sq m
  • Desert view
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

Suite, 1 Bedroom (Resort Course View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 132 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private plunge pool
  • 168 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Desert view
  • Sleeps 3
  • 1 King Bed

Room, 1 Single Bed, View (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 Single Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Desert view
  • Sleeps 3
  • 1 Single Bed

Room, 1 King Bed, View (Resort Course View)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

A luxury stay in Dubai awaits you at JA The Resort - JA Lake View. You'll be 18 km (11.2 mi) from LEGOLAND® Dubai and 18.1 km (11.2 mi) from MOTIONGATE™ Dubai. Highlights at this beach hotel include 3 restaurants, 7 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. LOBBY LOUNGE is open for breakfast, brunch, lunch and dinner. BIBÉ is the hotel's own rooftop bar. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Other amenities include a marina, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 5-property class Jebel Ali hotel include Dubai Exhibition Centre and The Walk.

What's nearby

  • Palm Islands - 4 min walk
  • LEGOLAND® Dubai - 20 min drive
  • Dubai Exhibition Centre - 20 min drive
  • MOTIONGATE™ Dubai - 24 min drive
  • The Walk - 28 min drive

Getting around

  • UAE Exchange Station - 19 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 30 min drive

Restaurants

  • Karak Chino - 13 min drive
  • ماكدونالدز - 10 min drive
  • بيتزا هت - 15 min drive
  • Club Joumana Sports Cafe - 4 min walk
  • Kinara by Vikas Khanna - 14 min walk

About this property

JA The Resort - JA Lake View

Hotel with private beach and full-service spa
Some rates at JA The Resort - JA Lake View are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 500 metres away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). Summer fun is a breeze at JA The Resort - JA Lake View, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 swim-up bars. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 348 guestrooms or units
  • 3 dining venues
  • 2 bars on the beach
  • 4 bars by the pool
  • 3 swim-up bars
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
JA The Resort - JA Lake View offers 348 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 per person
  • 2 beach bars
  • 3 restaurants
  • 3 swim-up bars
  • 4 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 81
  • BIBÉ
  • KINARA
  • LOBBY LOUNGE
  • REPUBLIK

Things to do

  • 4 outdoor tennis courts
  • 7 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Archery
  • Beach club
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Library
  • Mini golf
  • Motor boating
  • Parasailing
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sailing
  • Sauna
  • Steam room
  • Tennis lessons
  • Water skiing
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JA The Resort - JA Lake View

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 per person
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. <

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JA Lake View Hotel Dubai
JA Lake View Dubai
JA Lake View
Hotel JA Lake View Hotel Dubai
Dubai JA Lake View Hotel Hotel
JA Lake View Hotel Dubai
JA Lake View Dubai
JA Lake View
Hotel JA Lake View Hotel Dubai
Dubai JA Lake View Hotel Hotel
Hotel JA Lake View Hotel
JA Lake View Hotel
Ja The Ja Lake View Dubai
JA The Resort - JA Lake View Hotel
JA The Resort - JA Lake View Dubai
JA The Resort - JA Lake View Hotel Dubai

Frequently asked questions

What is the cancellation policy at JA The Resort - JA Lake View?

JA The Resort - JA Lake View offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JA The Resort - JA Lake View?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at JA The Resort - JA Lake View on 2 June 2024 start from AU$219.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JA The Resort - JA Lake View?

Yep, JA The Resort - JA Lake View has a free self car park and free valet parking.

Are there any beaches close to JA The Resort - JA Lake View?

The closest beach to JA The Resort - JA Lake View is Marina Beach (16 km).

Is there a spa on site at JA The Resort - JA Lake View?

Yep, there is an onsite spa at JA The Resort - JA Lake View. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JA The Resort - JA Lake View have a pool?

JA The Resort - JA Lake View has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at JA The Resort - JA Lake View?

JA The Resort - JA Lake View features 2 beach bars, 7 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes JA The Resort - JA Lake View a romantic place to stay?

Couples spa treatments and pool-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JA The Resort - JA Lake View.

Is JA The Resort - JA Lake View family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that JA The Resort - JA Lake View is a hit with families.

Are there hot tubs in the rooms at JA The Resort - JA Lake View?

No, but there are deep-soaking baths in the guestrooms.

Does JA The Resort - JA Lake View serve breakfast?

You bet, buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JA The Resort - JA Lake View?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JA The Resort - JA Lake View?

Relax with a coldie at the 2 beach bars or 4 poolside bars, and grab a meal at JA The Resort - JA Lake View's 3 restaurants.

What time are check-in & check-out at JA The Resort - JA Lake View?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JA The Resort - JA Lake View?

No, pets and service animals are not allowed.

Is there a golf course on site at JA The Resort - JA Lake View?

Yep, JA The Resort - JA Lake View has a 9-hole golf course. A golf driving range, golf lessons, mini golf and golf caddies are also available.

JA The Resort - JA Lake View Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 80 reviews" "
Rating 8 - Good. 14 out of 80 reviews" "
Rating 6 - Okay. 7 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 5 out of 80 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dhrumil, stoughton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Experiencing the JA Beach & Lake View Hotel is nothing short of magical. Nestled in a prime location, the resort offers a perfect blend of luxury and comfort. From the diverse range of activities catering to all ages to the exquisite dining options, every detail is thoughtfully curated. The service is impeccable, with staff going above and beyond to ensure a memorable stay. Whether it’s for relaxation or adventure, this resort property has it all, making every moment here a true delight for travelers.”
Stayed 2 nights in Jan 2024

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the lake view JA, its an amazing resort, it has all the facilities and its kids friendly, but there is nothing around the resort and its so far from all Dubai attractions..
Stayed 2 nights in Jan 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful setting/rooms, average food, run down
A great setting, great wildlife and beautiful rooms. Food was very average and over-priced. Not very accommodating to dietary preferences sadly and some areas were a bit run down like the captains bar. But service generally was excellent and it is a lovely place.
Stayed 1 night in Dec 2023

10/10 Excellent

Shyam Srivats

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything you need to experience luxury in Dubai
Stayed 3 nights in Aug 2023

10/10 Excellent

Samuel

Stayed 5 nights in Aug 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lots of activities in the area of the hotel. Good choice of restaurants
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service
No incentives at all being a VIP access property. The service at the restaurants were poor and some did not allow kids below 12 past 9pm. The pool timings are very short as compared to other hotels, resulting in overly packed swimming pools. Room service and especially in-room dining service was very slow. Overall a very poor experience.
Stayed 1 night in Jun 2023

2/10 Terrible

Yasir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience at Repablic restaurant of JA lake view hotel that turned our anniversary celebration and vacation into a nightmare.. to start with , we were 5 adults and 2 kids. The frise which was served was cold and we asked to be replaced.. before finishing the dinner I got severe nausea and ran to the room because of food poisoning I had diarrhea and my wife suffered from the same thing the whole night with vomiting, her mom who was with us at the restaurant suffered from the same symptoms.. in the morning when we rised a complaint they sent us the nurse who requested for a stool sample from my wife to investigate , what shocked me the hotel is asking for 300 Dhs for the stool test!! Which we refused to pay .. they didn’t handle the complaint professionally and didn’t show empathy or care to know the truth.. adding to this the check in process took 2 hours and the water in the room (shower) is cold
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Week away to chill and unwind!
Great week stay at the JA Lake View resort on All Inclusive package. Nice hotel, great pool and not to busy. You can go to the other hotels in the resort on the resort golf carts. SandBar down at the marina was great to unwind in the late afternoon. Special shout out to Dalen at the pool bar for great service and cool drinks! Great stay and we will be going back again next year!
Stayed 7 nights in Apr 2023