See all properties
Save

Hyatt Regency Dubai Creek Heights

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Hyatt Regency Dubai Creek Heights

Lobby
Creator video
Fitness facility
3 bars/lounges, rooftop bar
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers

Popular amenities

  • Bar
  • Hot tub
The current price is AU$133
includes taxes & fees
5 Aug - 6 Aug

Explore the area

Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Dubai World Trade Centre
    ‪4 min drive‬
  • City Centre Deira
    ‪4 min drive‬
  • BurJuman Mall
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 38 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 38 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 80 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Bidet
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(30 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Bidet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 193 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 150 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • 55 sq m
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Bidet
  • 55 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Bidet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
2 indoor pools, 2 outdoor pools, pool cabanas (surcharge)

Jumeirah Burj Al Arab Dubai

Umm Suqeim
  • On private beach
  • Pool
  • Hot tub
  • Spa
4.8 out of 5, Exceptional, 1,000 reviews
The price is AU$1,967
includes taxes & fees
12 Aug - 13 Aug
Jumeirah Burj Al Arab Dubai

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Hyatt Regency Dubai Creek Heights. You'll be 2.1 km (1.3 mi) from Dubai Creek and 4.4 km (2.7 mi) from BurJuman Mall. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at NYSA Spa can include deep-tissue massages, hydrotherapy and mani/pedis along with access to the sauna and steam room. The restaurant, La Tablita, serves Mexican cuisine and is open for lunch and dinner. Eve Penthouse & Lounge is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym, kids' club, Turkish bath/hammam and Hot tub. 34445 square feet (3200 square metres) of event facilities include a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bur Dubai hotel include Dubai World Trade Centre and City Centre Deira.

What's nearby

  • Dubai Creek - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 4 min drive - 4.4 km
  • City Centre Deira - 4 min drive - 3.7 km
  • BurJuman Mall - 4 min drive - 4.1 km
  • Dubai Festival City Mall - 4 min drive - 4.4 km

Getting around

  • Health Care City Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪Market 24 - ‬2 min walk
  • ‪Bijou Patisserie - ‬12 min walk
  • ‪Eve Penthouse & Lounge - ‬4 min walk
  • ‪Seville's - ‬11 min walk
  • ‪ستاربكس - ‬6 min walk

About this property

Hyatt Regency Dubai Creek Heights

Luxury hotel with 2 restaurants and 2 outdoor pools
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 34445 sq ft of conference space
  • 3200 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukranian

Similar properties

Exercise/lap pool

Hyatt Regency Dubai Creek Heights Residences

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 286 reviews
Hyatt Regency Dubai Creek Heights Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,445 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1400
  • New Year's Eve (31 December) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

What is the cancellation policy at Hyatt Regency Dubai Creek Heights?

Hyatt Regency Dubai Creek Heights offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Dubai Creek Heights?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on 5 Aug 2025 start from AU$124.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Dubai Creek Heights?

Yep, Hyatt Regency Dubai Creek Heights has a free self car park and free valet parking.

Are there any beaches close to Hyatt Regency Dubai Creek Heights?

The closest beach to Hyatt Regency Dubai Creek Heights is Marina Beach (24.8 km).

Is there a spa on site at Hyatt Regency Dubai Creek Heights?

Yep, NYSA Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Hyatt Regency Dubai Creek Heights have a pool?

Hyatt Regency Dubai Creek Heights has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency Dubai Creek Heights?

Hyatt Regency Dubai Creek Heights features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hyatt Regency Dubai Creek Heights a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Dubai Creek Heights.

Is Hyatt Regency Dubai Creek Heights family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Dubai Creek Heights is a hit with families.

Are there hot tubs in the rooms at Hyatt Regency Dubai Creek Heights?

No, but there are deep-soaking baths in the guestrooms.

Does Hyatt Regency Dubai Creek Heights serve breakfast?

Yeah, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Hyatt Regency Dubai Creek Heights?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hyatt Regency Dubai Creek Heights?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Dubai Creek Heights?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Dubai Creek Heights?

No, pets and service animals are not allowed.

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 954 reviews
Rating 8 - Good. 249 out of 954 reviews
Rating 6 - Okay. 77 out of 954 reviews
Rating 4 - Poor. 38 out of 954 reviews
Rating 2 - Terrible. 38 out of 954 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

shafeeq

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Shaw Jiun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

Kayode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Nadine Salah

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel to stay, clran, convenient and friendly staff
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service
Hyatt Regency Dubai Creek Heights review Bookings: 11-17th April & 17-20th April 2025 1. Hyatt Regency Dubai Creek Heights listed as a 5 star hotel. On arrival it appears as usual Dubai hotel. Lot’s taxi and limousine crowding the entry. The lobby is huge giving an image of refinement. Check in is swift with a pleasant attendant assisting. 2. Room good size king room king bed, cupboards, table chairs and lounge chairs. Plenty of shelves for suit cases etc. Nice draw bar fridge very clever and easy to use. Lots space I like it. 3. Bathroom - ouch. It’s just a very poor design. Not much room between the bath and basin. I’ll manage. 4. Shower opps. Looks impressive 2 shower heads. 1 portable 1 very large disc rain like. When showering I noticed the serious flaws. When you take the hand rail on one wall then the squeeze bottles on another then the taps you become quite crowded in. First shower I was knocking everything. I did a quick measurement and I believe it’s 750mm long the longest part. 450mm along the tap wall. 400mm deep. So you see even a medium tall person will struggle. Now a taller 189cm male is just annoyed. Too late now. 5. Pool day. Hmmm pool rather small for a 5 star hotel. Beds ahh woopps no mattress. No mattress on a Five Star Hotel cabana lounge. What really. 6. Well I guess all the glitz and glamour are just masking a 3-4 star hotel in disguise. 7. Despite my negative attitude towards the hotel I decided to extend. I just didn’t feel like pac
Stayed 6 nights in Apr 2025

10/10 Excellent

Aamir Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 9 nights in Apr 2025

10/10 Excellent

YOGESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Reinaldo D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service , big and clean room, near to airport
Stayed 1 night in Mar 2025

10/10 Excellent

Dolapo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay when visiting Dubai
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was overall good and comforting the only issue is the weak sound proofing stuff.
Stayed 2 nights in Mar 2025

10/10 Excellent

sukhjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite hotel and country

Hotel is amazing. 6* Hotel staff-out standing service Club lounge access - not a huge choice of alcohol but food was amazing Pool and seats. Very clean but small Buffet breakfast. Huge variety of food and chef would cook any food that one wanted.
Pool on 2nd floor
Such a clean pool
Stayed 8 nights in Mar 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not perfect for wheelchair but great value/price

The hotel has a great location, easy access from the airport easy traffic to major attractions. The only problem in concern if you are in a wheelchair or electric scooter, it sits a little bit higher and you have to use a ramp to get up to the check-in which the ramp is pretty steep and slick so my electric scooter did not grab and I had to push it up, but the hotel staff is extremely helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatoumata

Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Mar 2025

10/10 Excellent

Zahra Tarik

Stayed 9 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but staff communications lacking

A very nice hotel, very modern and clean. The staff in the restaurant do understand English very well, and keep getting your order for food wrong. Asked for a bucket of ice and never got it. asked for a pot of tea with two tea bags in it, and just got a pot of hot water. Then a pot with one tea bag, but no milk for the tea. Asked for turkey bacon, which is normally on the buffet, but not avaiable one morning. Was told they would prepare some and bring it to the table. 20 minutes later, finished with breakfast and still no turkey bacon. Chased up the manager who went into the kitchen to order it, as it had never been ordered and took another 10 minutes. Staff needs to learn to communicate in English with the majority of the customers.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert L, Collierville

Stayed 4 nights in Feb 2025

10/10 Excellent

gurinderpaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Miladin, Brookfield

Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. We opted to stay here after our last stay at a neighbouring Hyatt hotel was disturbed by children running up & down the corridor until 3AM. This was perfect; no sleep disturbance; fantastic breakfast. Staff extremely helpful & polite; genuinely cared about guest comfort.
Stayed 3 nights in Jan 2025