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Hyatt Regency Dubai Creek Heights

5.0 star property
Luxury hotel with 4 restaurants and 2 outdoor pools

Photo gallery for Hyatt Regency Dubai Creek Heights

2 outdoor pools, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video
Lobby
Fitness facility
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
The current price is AU$309
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Place, Mohammed Bin Rashid University Of Medicine and Health Sciences
    ‪3 min walk‬
  • Place, Creek Park
    ‪3 min walk‬
  • Place, Wafi City Mall
    ‪7 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 55 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 69 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(32 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 80 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
2 bedrooms
  • 150 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
3 bedrooms
  • 193 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • 55 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Hyatt Regency Dubai Creek Heights. You'll be 2.1 km (1.3 mi) from Dubai Creek and 4.4 km (2.7 mi) from BurJuman Mall. Highlights at this family-friendly hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at NYSA Spa can include deep-tissue massages, hydrotherapy and mani/pedis along with access to the sauna and steam room. The restaurant, La Tablita, serves Mexican cuisine and is open for lunch and dinner. Eve Penthouse & Lounge is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym, kids' club, Turkish bath/hammam and Hot tub. 34445 square feet (3200 square metres) of event facilities include a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Bur Dubai hotel include Dubai World Trade Centre and City Centre Deira.

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 3 min walk - 0.3 km
  • Creek Park - 3 min walk - 0.3 km
  • Wafi City Mall - 7 min walk - 0.7 km
  • American Hospital Dubai - 14 min walk - 1.2 km
  • Dubai Creek - 2 min drive - 1.7 km

Getting around

  • Health Care City Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪Market 24 - ‬2 min walk
  • ‪Bijou Patisserie - ‬10 min walk
  • ‪Pool Bar - Hyatt Regency Dubai Creek Heights - ‬4 min walk
  • ‪Sufra - ‬2 min walk
  • ‪Eve Penthouse & Lounge - ‬2 min walk

About this property

Hyatt Regency Dubai Creek Heights

Luxury hotel with 4 restaurants and 2 outdoor pools
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 463 guestrooms or units
  • 35 levels
  • 4 dining venues
  • 2 bars or lounges
  • 34445 sq ft of conference space
  • 3200 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,445 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Dubai Creek Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 122.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1400
  • New Year's Eve (31 December) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

What is the cancellation policy at Hyatt Regency Dubai Creek Heights?

Hyatt Regency Dubai Creek Heights offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Dubai Creek Heights?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on 21 Dec 2025 start from AU$300.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Dubai Creek Heights?

Yep, Hyatt Regency Dubai Creek Heights has a free self car park and free valet parking.

Are there any beaches close to Hyatt Regency Dubai Creek Heights?

The closest beach to Hyatt Regency Dubai Creek Heights is Marina Beach (24.8 km).

Is there a spa on site at Hyatt Regency Dubai Creek Heights?

Yep, NYSA Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Hyatt Regency Dubai Creek Heights have a pool?

Hyatt Regency Dubai Creek Heights has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:30 AM to 8:00 PM.

What luxury perks are available at Hyatt Regency Dubai Creek Heights?

Hyatt Regency Dubai Creek Heights features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hyatt Regency Dubai Creek Heights a romantic place to stay?

1 hot tub and al fresco dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Dubai Creek Heights.

Is Hyatt Regency Dubai Creek Heights family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Dubai Creek Heights is a hit with families.

Are there hot tubs in the rooms at Hyatt Regency Dubai Creek Heights?

No, but there are deep-soaking baths in the guestrooms.

Does Hyatt Regency Dubai Creek Heights serve breakfast?

Yeah, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Hyatt Regency Dubai Creek Heights?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hyatt Regency Dubai Creek Heights?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Dubai Creek Heights?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Dubai Creek Heights?

No, pets and service animals are not allowed.

Reviews

Hyatt Regency Dubai Creek Heights Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, relatively easy to walk to MTR.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

constantinos

Stayed 1 night in Aug 2025

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!! Courteous, welcoming and wonderful staff! Breakfast and dinner options were amazing! Highly recommended!
Stayed 5 nights in Aug 2025

2/10 Terrible

Himanshi Singh Tomar

Disliked: Staff & service, amenities, property conditions & facilities
I’d not recommend this place to stay. Very poor staff and service.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Crescencio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST IN DUBAI

Room was very spacious and clean. Catering staff (Febi and Jordan) were extremely hospitable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Best place
Stayed 1 night in Jun 2025

10/10 Excellent

George, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property loved the stat
Stayed 1 night in Aug 2025

10/10 Excellent

Scovia

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without exception the staff were exceptionally good throughout my extended stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Mohamad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing less for what you would expect from Hyatt, amazing food, great location near the airport, great staff, well worth it. Thank you team and see you again.
Stayed 2 nights in Jul 2025

8/10 Good

Ahmad

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Nida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent breakfast! Good staff and services👌
Stayed 5 nights in Jul 2025

10/10 Excellent

Khariala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the staff is really nice, customer service was to another level. I felt very welcome by all staff. The pool is awesome and safe. Breakfast is very good. I would definitely recommend the hotel, we had a great experience.
Stayed 3 nights in Jul 2025

8/10 Good

Mirlene, Eagle Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

JACKY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel , more four stars than 5 stars

Good hotel , a pity the room stank of cigarettes.
Stayed 1 night in Jun 2025

10/10 Excellent

Riyas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in provided at 0800am being off-season, fantastic staff that went out of their way to make the stay comfortable from start to finish. Terrific value hotel with excellent amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amr

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in excellent condition, reception staff Mr malak and Mohamed hamid were amazing they went above and beyond in facilitating early check in and late check out, they made the experience started and ended with a very satisfactory result. Thank you
Stayed 2 nights in Jun 2025