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Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Central hotel connected to a shopping centre in Dubai Festival City with full-service spa

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior
Premium Apartment, 1 Bedroom, Balcony
Breakfast, lunch, dinner served; international cuisine
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Gateway Avenue, Festival City, Dubai
  • Popular LocationDubai Festival City Mall13 min walk
  • Popular LocationDubai Creek3 min drive
  • Popular LocationDubai World Trade Centre8 min drive
  • AirportDubai (DXB-Dubai Intl.)9 min drive

Room options

View all photos for Premium Room, 1 King Bed, Kitchen

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Apartment, 1 Bedroom (Apartment Creek View)

Apartment, 1 Bedroom (Apartment Creek View)

Apartment, 1 Bedroom (Apartment Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Waterfront View)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

Room amenity

Standard Room, 2 Single Beds, Terrace

10/10 Exceptional

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

8.6/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Kitchen, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

Room amenity

Standard Room, 1 King Bed, Terrace

8/10 Very good

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Room amenity

Standard Room, 2 Single Beds (Waterfront View)

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.7/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Hampton by Hilton Dubai Airport
Pool
Breakfast included
Free airport shuttle
Parking included
4.0 out of 5, Very good, (851)
The price is AU$70
for 1 night
includes taxes & fees
6 June - 7 June
Hampton by Hilton Dubai Airport

About the area

Dubai

Holiday Inn & Suites Dubai Festival City, an IHG Hotel places you in the centre of Dubai, connected to a shopping centre and within a 30-minute stroll of Dubai Festival City Mall and Dubai Creek. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Sirocco, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, sauna and kids' swimming pool. Business amenities include 6 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this Dubai Festival City hotel include Dubai World Trade Centre and Dubai Frame.

What's nearby

  • Dubai Festival City Mall - 13 min walk
  • Dubai Creek - 3 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Mall - 10 min drive
  • Burj Khalifa - 11 min drive

Getting around

  • Emirates Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 9 min drive

Restaurants

  • Ikea Restaurant - 6 min walk
  • IKEA's Restaurant - 5 min walk
  • Ikea Café - 3 min walk
  • Choco Lovers - 13 min walk
  • Godiva - 13 min walk

About this property

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Central hotel connected to a shopping centre in Dubai Festival City with full-service spa
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. A children's pool, a 24-hour fitness centre, and spa services are also featured at the business-friendly Holiday Inn & Suites Dubai Festival City, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Dubai hotel.

  • 496 guestrooms or units
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers 496 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 2:00 AM at scheduled times
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Lift (254 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 47-inch Smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 1 2024 to June 11 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

Holiday Inn & Suites Dubai Festival City, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City, an IHG Hotel on 2 June 2024 start from AU$100.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

Yep, Holiday Inn & Suites Dubai Festival City, an IHG Hotel has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

The closest beach to Holiday Inn & Suites Dubai Festival City, an IHG Hotel is Kite Beach (15.8 km).

Is there a spa on site at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

Yep, there is an onsite spa at Holiday Inn & Suites Dubai Festival City, an IHG Hotel. You'll enjoy services like massages.

Does Holiday Inn & Suites Dubai Festival City, an IHG Hotel have a pool?

Holiday Inn & Suites Dubai Festival City, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM. The swimming pool will be unavailable from June 1 2024 to June 11 2024 (dates subject to change).

Is Holiday Inn & Suites Dubai Festival City, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Dubai Festival City, an IHG Hotel is a hit with families.

Does Holiday Inn & Suites Dubai Festival City, an IHG Hotel serve breakfast?

You bet, travelers highly rate the buffet breakfast here! Offered daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 6:00 AM - 2:00 AM at scheduled times.

Is there a bar or restaurant at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn & Suites Dubai Festival City, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn & Suites Dubai Festival City, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 254 out of 368 reviews" "
Rating 8 - Good. 87 out of 368 reviews" "
Rating 6 - Okay. 10 out of 368 reviews" "
Rating 4 - Poor. 8 out of 368 reviews" "
Rating 2 - Terrible. 9 out of 368 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chintan Arvindbhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Stayed 6 nights in Feb 2024

10/10 Excellent

JAMALUDEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, amenities
Room was not clean, you can surface is not clean & stinky … room service clean rooms at 2 am so you cant sleep .. not recommended
Stayed 3 nights in Jan 2024

10/10 Excellent

Ali

Travelled with family
كنت حاجز غرفه بسريرين وتفاجأة انهم مجهزين غرفة بسرير واحد ، ويقول راح نظيف لج سرير ورفضت واصريت علي حجزي اللي انا دافعته مسبقاً ، بعد ماتللكك الموظف واخرني في استلام الغرفه
Stayed 3 nights in Jan 2024

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2023

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Tae Hyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff makes all the difference
Friendly staff in every step of the way, even after we had checked out.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sajith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Sajith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Mohammad

Stayed 1 night in Dec 2023