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3.5 out of 5

"Friendly staff. Room was a little under prepared and lacked a few items. " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

A luxury stay in the heart of Dubai awaits you at Hilton Dubai Creek. You'll be 2.4 km (1.5 mi) from City Centre Deira and 2.9 km (1.8 mi) from Gold Souk. Highlights at this family-friendly hotel include 4 restaurants, 4 bars/lounges, and an outdoor swimming pool.

Flat-screen TVs with DVD players are featured in all 150 rooms, and you can enjoy MP3 docks, WiFi, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Select Comfort beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Down comforters, free newspapers, and free bottled water are also available.

The brasserie, Glasshouse, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. O'Learys is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the marina, 24-hour fitness center, spa tub, and pool loungers. Business travelers can take advantage of a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

Attractions within a 30-minute walk of this 5-star Deira hotel include Al Ghurair Centre and Naif Souq.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$79* Per night/room 1 Oct. - 2 Oct.

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed (Creek)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Dubai Creek ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Dubai Creek

Everyone (3) Couples (1)
4 out of 5
Friendly staff. Room was a little under prepared and lacked a few items.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Director of Operations

Dear Valued Guest, We truly appreciate that you have chosen Hilton Dubai Creek and we are pleased to receive your 4* rating with regards to your overall experience. We are glad to know that we were able to meet most of your expectations. It has been a pleasure being your host, and we all look forward to being of continued service and hope to welcome you back soon. Sincerely yours, Mohamed Nazih Director of Operations

4 out of 5

Posted by on 24 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Mohamed Nazih

Dear Valued Guest, We truly appreciate that you have chosen Hilton Dubai Creek and we are pleased to receive your good rating with regards to your overall experience. We do look forward to welcoming you again in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations

2 out of 5
Very disappointing... dirty room, over priced to the extreme!

Posted by on 14 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Mohamed Nazih

Dear Valued Guest, Thank you for choosing Hilton Dubai Creek, and we regret to acknowledge your dissatisfaction with regards to your stay. We are equally disappointed to know that you left our hotel quite dissatisfied and unhappy. Hope we have known about it to make it right for you. Please accept our sincere apologies. Your feedback is valuable to us, and we hope that the disappointment or inconvenience you experienced will not stop you from coming back and that we can still welcome you in the future. Sincerely yours, Mohamed Nazih Director of Operations

4 out of 5

Posted by on 6 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by Mohamed Nazih

Dear Valued Guest, Thank you for the positive rating of your recent stay at the Hilton Dubai Creek. All our team and I are delighted to see such an excellent score. We are so happy to know that you were satisfied with our overall service and facilities and that we were able to meet all your expectations of a Hilton experience on this particular occasion. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, Mohamed Nazih Director of Operations

About the Hilton Dubai Creek

Location Baniyas Road, Dubai,

Property Features

Hilton Dubai Creek offers its guests a marina, an outdoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Hilton Dubai Creek. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2001
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (5.2 km / 3.2 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Dubai Creek offers 150 air-conditioned accommodations with MP3 docking stations and DVD players. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Glasshouse - This brasserie specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Table 9 - This restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

O'Learys - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

The Edge Pool & Bar - Overlooking the pool, this rooftop bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 95 per person (approximately)
  • Fee for in-room wireless Internet: AED 100 per day (rates may vary)
  • Fee for in-room wired Internet: AED 100 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 50 (rates may vary)
  • Airport shuttle fee: AED 220 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: AED 0
  • Rollaway bed fee: AED 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creek Hilton Dubai
  • Dubai Creek Hilton
  • Dubai Hilton
  • Dubai Hilton Creek
  • Hilton Creek
  • Hilton Creek Dubai
  • Hilton Creek Hotel
  • Hilton Creek Hotel Dubai
  • Hilton Dubai
  • Hilton Dubai Creek
  • Hilton Dubai Creek Hotel Dubai
  • Hilton Dubai Creek Hotel
  • Hilton Dubai Creek Hotel
  • Hilton Dubai Creek Dubai
  • Hilton Dubai Creek Hotel Dubai

You should know

  • Hilton Dubai Creek offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.