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Grand Mercure Dubai City

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Grand Mercure Dubai City

Exterior
Indoor wedding
1 bedroom, minibar, in-room safe, desk
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Laundry
The current price is AU$89
includes taxes & fees
8 Aug - 9 Aug

Explore the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • City Centre Deira
    ‪12 min walk‬
  • Dubai Creek
    ‪4 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪12 min walk‬

Room options

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, desk

Deluxe Suite

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

1 bedroom, minibar, in-room safe, desk

Premium Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

1 bedroom, minibar, in-room safe, desk

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LED TV
  • 101 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Dubai)

1 bedroom, minibar, in-room safe, desk

Suite (Dubai)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

1 bedroom, minibar, in-room safe, desk

Suite (Grosvenor)

7.6 out of 10
Good
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Grand Mercure Dubai City. You'll be 1.3 km (0.8 mi) from City Centre Deira and 5 km (3.1 mi) from Dubai Creek. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include facials and body treatments. The buffet restaurant, Walima, serves Middle Eastern cuisine and is open for breakfast, lunch and dinner. Huzza is the hotel's own bar. Enjoy the gym, steam room, kids' swimming pool and pool loungers. Business travelers can take advantage of 9 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of free airport drop-off service. .Sights within a 10-minute drive of this 5-property class Garhoud hotel include Dubai World Trade Centre and Gold Souk.

What's nearby

  • City Centre Deira - 12 min walk - 1.1 km
  • Dubai Creek - 4 min drive - 4.0 km
  • Gold Souk - 6 min drive - 6.2 km
  • Dubai World Trade Centre - 7 min drive - 8.0 km
  • Dubai Mall - 10 min drive - 12.3 km

Getting around

  • GGICO Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Seafood Market - ‬11 min walk

About this property

Grand Mercure Dubai City

Luxury hotel with 2 restaurants and 2 outdoor pools
Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. A free shuttle from the hotel to the airport is free (available 24 hours). Free valet parking is available.

This 5-star Dubai hotel is smoke free.

  • 361 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 3 coffee shops
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

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  • Parking included
4.4 out of 5, Excellent, 883 reviews
The price is AU$71
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 125 for adults and AED 125 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 184.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 125 for adults and from AED 125 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

What is the cancellation policy at Grand Mercure Dubai City?

Grand Mercure Dubai City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Dubai City?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on 8 Aug 2025 start from AU$80.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Dubai City?

Yep, Grand Mercure Dubai City has free valet parking.

Are there any beaches close to Grand Mercure Dubai City?

The closest beach to Grand Mercure Dubai City is Kite Beach (15.9 km).

Is there a spa on site at Grand Mercure Dubai City?

Yep, there is an onsite spa at Grand Mercure Dubai City. You'll enjoy heaps of services like facials and body treatments.

Does Grand Mercure Dubai City have a pool?

Grand Mercure Dubai City has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Grand Mercure Dubai City?

Grand Mercure Dubai City features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Grand Mercure Dubai City a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Grand Mercure Dubai City.

Is Grand Mercure Dubai City family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that Grand Mercure Dubai City is a hit with families.

Does Grand Mercure Dubai City serve breakfast?

You bet, buffet brekkie is on offer weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Mercure Dubai City?

Yep, there's a free shuttle from the hotel to the airport that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Grand Mercure Dubai City?

Yep, you can grab a meal at Grand Mercure Dubai City's onsite restaurant that serves Middle Eastern cuisine.

What time are check-in & check-out at Grand Mercure Dubai City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Dubai City?

No, pets and service animals are not allowed.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 889 reviews
Rating 8 - Good. 176 out of 889 reviews
Rating 6 - Okay. 88 out of 889 reviews
Rating 4 - Poor. 49 out of 889 reviews
Rating 2 - Terrible. 83 out of 889 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, convenient location

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeffrey

Had to cancel for heath reasons
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

2/10 Terrible

Ammar

Travelled with family
Disliked: Staff & service, room comfort
We end up not staying very bad attitude from the front desk. We did not like it so we canceled our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the city but with 10 min walk to a metro station - GGICO
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilov

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Mar 2025

10/10 Excellent

Aqil

Stayed 1 night in Apr 2025

6/10 Okay

CHARLES

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Could be better

Boiler out of order Scale out of order Handshower to fix Room service doesn't care that much Pillows : almost hard Service at the lobby perfect Swimming pool perfect Shuttle perfect
Stayed 1 night in Apr 2025

8/10 Good

FELIPE

Stayed 1 night in Apr 2025

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I loved our stay! It was wonderful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bjorn

Stayed 1 night in Apr 2025

8/10 Good

roger, west vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

MOHAMMAD FAHIM

Stayed 2 nights in Apr 2025

6/10 Okay

Eliahu, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. The staff is plenty and polite. However... buttons in the elevator are elegant but not readable. Mediocre breakfast for 75 AED is terribly expensive, especially when you sit at a table that rocks like a ship in a storm. My room had several issues, among them: hair dryer plug incompatible with the wall outlet; non-functioning telephone and electrical outlet; coffee machine located in a very dim area, thus difficult to operate. This hotel deserves three starts, IMO.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
I extended our stay, it was fsntastic
Stayed 6 nights in Mar 2025

2/10 Terrible

jasdeep

Stayed 3 nights in Feb 2025

2/10 Terrible

SERGEY, Vancouver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath and shower condition - not good
Stayed 1 night in Mar 2025

4/10 Poor

Rozalyn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It wasn’t stated at all that the ATM in the hotel is a LOCAL ONLY ATM. It stole my debit card (which I NEVER got back because it was a “Sunday”). I kept asking about how to retrieve that card and even found ATM support on my way out and they couldn’t help. I asked SO MANY staff members and they said there was NOTHING they could do about it!! This really was a nightmare. PLEASE LABEL THE ATM AS NON-FOREIGNER FRIENDLY. This made my experience really bad!!!!
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant night stay

Very good. Note the airport shuttle is only drop off and not pick up from the airport. Lovely warm pool and play area for kids
Stayed 1 night in Feb 2025

2/10 Terrible

Mary

Stayed 1 night in Feb 2025

10/10 Excellent

Shahroz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Feb 2025

6/10 Okay

Claire

Disliked: Staff & service
There are some great hotels in Dubai and sadly this is below what I would expect of a 5 star hotel. Room service calls were not answered multiple times and other staff seemed to lack training. The room layout is modern and quite well appointed and it's a short walk to the metro which is handy for the airport and exploring Dubai
Stayed 1 night in Feb 2025