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Grand Excelsior Hotel Deira

4.0 star property
Hotel with a full-service spa, near Dubai Creek

Photo gallery for Grand Excelsior Hotel Deira

Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Point of interest
Banquet hall
1 bedroom, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$94
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Al Muteena Street, Deira, Dubai, 5772
  • Al Ghurair Centre
    ‪15 min walk‬
  • City Centre Deira
    ‪3 min drive‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

Royal Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room, 3 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 3
  • 3 Twin Beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Family Room, Multiple Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Dubai

Grand Excelsior Hotel Deira puts you in the centre of Dubai, 2.3 km (1.4 mi) from Dubai Creek and 3.1 km (1.9 mi) from City Centre Deira. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Swedish massages and Thai massages. The restaurant, Terrace, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, 24-hour gym, sauna and kids' swimming pool. 8073 square feet (750 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Deira hotel, you'll be 3.4 km (2.1 mi) from Gold Souk and 4.7 km (2.9 mi) from Grand Mosque.

What's nearby

  • Al Ghurair Centre - 15 min walk - 1.3 km
  • City Centre Deira - 3 min drive - 3.0 km
  • Gold Souk - 4 min drive - 4.0 km
  • BurJuman Mall - 5 min drive - 5.7 km
  • Dubai Museum - 6 min drive - 5.3 km

Getting around

  • Abu Baker Al Siddique Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 15 min drive

Restaurants

  • ‪Jan’s Noodles - ‬3 min walk
  • ‪Butt Karahi - ‬2 min walk
  • ‪Karachi darbar - ‬4 min walk
  • ‪Nayaab Hyderabad Restaurant - ‬6 min walk
  • ‪Tiki Bar - ‬9 min walk

About this property

Grand Excelsior Hotel Deira

Hotel with a full-service spa, near Dubai Creek
Grand Excelsior Hotel Deira offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 8073 square feet (750 square metres) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the business-friendly Grand Excelsior Hotel Deira. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 229 guestrooms or units
  • 5 levels
  • Conference rooms
  • 8073 sq ft of conference space
  • 750 sq. m of conference space
  • Nightclub
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Excelsior Hotel Deira offers 229 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages and Thai massages.

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Hilton Garden Inn Dubai Deira

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cafe
  • Terrace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,073 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Excelsior Hotel Deira

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 25 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 100244835300003

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

Is parking available at Grand Excelsior Hotel Deira?

Yep, Grand Excelsior Hotel Deira has a free self car park and free valet parking.

How much does it cost to stay at Grand Excelsior Hotel Deira?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on 28 Sept 2025 start from AU$87.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grand Excelsior Hotel Deira?

The closest beach to Grand Excelsior Hotel Deira is Kite Beach (16.4 km).

Is there a spa on site at Grand Excelsior Hotel Deira?

Yep, there is an onsite spa at Grand Excelsior Hotel Deira. You'll enjoy services like Swedish massages.

Does Grand Excelsior Hotel Deira have a pool?

Grand Excelsior Hotel Deira has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Grand Excelsior Hotel Deira?

Grand Excelsior Hotel Deira features a full-service spa, a nightclub and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Excelsior Hotel Deira a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Excelsior Hotel Deira.

Does Grand Excelsior Hotel Deira serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Excelsior Hotel Deira?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Excelsior Hotel Deira?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Excelsior Hotel Deira?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Excelsior Hotel Deira?

No, pets and service animals are not allowed.

Reviews

Grand Excelsior Hotel Deira Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 301 reviews
Rating 8 - Good. 100 out of 301 reviews
Rating 6 - Okay. 56 out of 301 reviews
Rating 4 - Poor. 36 out of 301 reviews
Rating 2 - Terrible. 36 out of 301 reviews

Reviews

10/10 Excellent

Ziyath

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only check in was problem
Stayed 2 nights in Jun 2025

2/10 Terrible

Hanan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated
Stayed 2 nights in Mar 2025

6/10 Okay

Mohammad Imran

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.
Stayed 6 nights in Jan 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible two nights in Deira

Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ziyath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Dec 2024

8/10 Good

Ham

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No telephone service in the room
Stayed 6 nights in Nov 2024

6/10 Okay

Mohammad Yusufali

Liked: Staff & service
The staffs were very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason, San Diego

Stayed 2 nights in Mar 2024

10/10 Excellent

Mohammad, Eastvale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 5 nights in Apr 2024

10/10 Excellent

Nizar, Duluth

Stayed 1 night in May 2024

8/10 Good

Paiman

Disliked: Property conditions & facilities
Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2024

2/10 Terrible

syed j

Disliked: Cleanliness, property conditions & facilities, room comfort

customer serve was not good over all.

Stayed 1 night in Mar 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever

Water was leaking in washroom No hot water Had to ask everyday for basic things as towel, hair dryer etc
Stayed 5 nights in Feb 2024

6/10 Okay

Nyeji

Stayed 1 night in Mar 2024

8/10 Good

Raeef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Verified traveller

Nothing grand about hotel stay away

Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family
Stayed 3 nights in Dec 2023

4/10 Poor

Brady

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Mohamed

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
To be honest i booked this hotel me my wife and my child 6 years old I been booked 2 bed king bed but i was reach there they give me 2 single bed and they ask me to buy another bed for 200 dirham if you convert it’s cost £44.5 a night I ask why they said what did you get online it’s not right this is business in Dubai and I was up set and I have no choice because I can’t afford that money after I share the bed my son this is my worst 3 nights in dubai
Stayed 3 nights in Dec 2023

2/10 Terrible

Moosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Worse hotel experience ever. Overall Poor service.
Stayed 6 nights in Dec 2023

2/10 Terrible

Aimy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4* hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

6/10 Okay

Adlan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good hotel.. I expected better

Stayed 2 nights in Oct 2023

10/10 Excellent

Abdinur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back from COVID long closure they are doing well.
Stayed 3 nights in May 2023

8/10 Good

San Sang

Liked: Staff & service
Stayed 8 nights in Feb 2023