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Grand Excelsior Hotel Deira

4.0 star property
Upscale spa hotel near Dubai Creek

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Grand Excelsior Hotel Deira

Photo gallery for Grand Excelsior Hotel Deira

Outdoor pool, pool loungers
Point of interest
Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch and dinner served
Reception

Overview of Grand Excelsior Hotel Deira

Reviews
7.0

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Al Muteena Street, Deira, Dubai, 5772
  • Popular LocationAl Ghurair Centre18 min walk
  • Popular LocationCity Centre Deira5 min drive
  • Popular LocationGold Souk5 min drive
  • AirportDubai (DXB-Dubai Intl.)14 min drive

Room options

View all photos for Superior King

Premium bedding, minibar, in-room safe, individually decorated

Superior King

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually decorated

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 6
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Twin

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite King

Premium bedding, minibar, in-room safe, individually decorated

Family Suite King

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Ramada Plaza by Wyndham Dubai Deira
Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (708)
The price is AU$120
for 1 night
includes taxes & fees
18 May - 19 May
Ramada Plaza by Wyndham Dubai Deira

About the area

Dubai

Grand Excelsior Hotel Deira puts you in the center of Dubai, 2.3 km (1.4 mi) from Dubai Creek and 3.1 km (1.9 mi) from City Centre Deira. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool. .A pampering day can include Swedish massages and Thai massages. The restaurant, Terrace, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, 24-hour gym, sauna, and kids' swimming pool. 8073 square feet (750 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-star Deira hotel, you'll be 3.4 km (2.1 mi) from Gold Souk and 4.7 km (2.9 mi) from Grand Mosque.

What's nearby

  • Al Ghurair Centre - 18 min walk
  • City Centre Deira - 5 min drive
  • Gold Souk - 5 min drive
  • BurJuman Mall - 6 min drive
  • Dubai Mall - 12 min drive

Getting around

  • Abu Baker Al Siddique Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • Red Table Restaurant - 4 min walk
  • Sarvana Bhavan - 4 min walk
  • Calicut Notebook - 4 min walk
  • Modern Coffee Shop - 6 min walk
  • مطعم ومقهى نسرين - 5 min walk

About this property

Grand Excelsior Hotel Deira

Upscale spa hotel near Dubai Creek
Grand Excelsior Hotel Deira offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 8073 square feet (750 square meters) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the business-friendly Grand Excelsior Hotel Deira. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • Nightclub
  • Deli
  • Conference rooms
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grand Excelsior Hotel Deira offers 229 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages and Thai massages.

Languages

Afrikaans, Arabic, English, Farsi, Filipino, French, Hindi, Indonesian, Russian, Swahili, Thai, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 42.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cafe
  • Terrace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,073 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Excelsior Hotel Deira

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 69 for adults and AED 42.5 for children
  • Airport shuttle fee: AED 95 per vehicle (one-way)
  • Airport shuttle fee per child: AED 95 (one-way), (from 6 to 11 years old)
  • Rollaway bed fee: AED 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 100244835300003

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

What is the cancellation policy at Grand Excelsior Hotel Deira?

Grand Excelsior Hotel Deira offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Excelsior Hotel Deira?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on 13 May 2024 start from AU$89.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Excelsior Hotel Deira?

Yep, Grand Excelsior Hotel Deira has a free self car park and free valet parking.

Is there a spa on site at Grand Excelsior Hotel Deira?

Yep, there is an onsite spa at Grand Excelsior Hotel Deira. You'll enjoy services like Swedish massages.

Does Grand Excelsior Hotel Deira have a pool?

Grand Excelsior Hotel Deira has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Grand Excelsior Hotel Deira?

Grand Excelsior Hotel Deira features a full-service spa, a nightclub and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Excelsior Hotel Deira a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Excelsior Hotel Deira.

Is Grand Excelsior Hotel Deira family-friendly?

You bet! With amenities like a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise Grand Excelsior Hotel Deira is a hit with families.

Is there a free airport shuttle available at Grand Excelsior Hotel Deira?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Are pets allowed at Grand Excelsior Hotel Deira?

No, pets and service animals are not allowed.

Grand Excelsior Hotel Deira Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 67 out of 281 reviews" "
Rating 8 - Good. 95 out of 281 reviews" "
Rating 6 - Okay. 53 out of 281 reviews" "
Rating 4 - Poor. 35 out of 281 reviews" "
Rating 2 - Terrible. 31 out of 281 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Nothing grand about hotel stay away
Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family
Stayed 3 nights in Dec 2023

4/10 Poor

Brady

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Mohamed

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
To be honest i booked this hotel me my wife and my child 6 years old I been booked 2 bed king bed but i was reach there they give me 2 single bed and they ask me to buy another bed for 200 dirham if you convert it’s cost £44.5 a night I ask why they said what did you get online it’s not right this is business in Dubai and I was up set and I have no choice because I can’t afford that money after I share the bed my son this is my worst 3 nights in dubai
Stayed 3 nights in Dec 2023

2/10 Terrible

Moosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Worse hotel experience ever. Overall Poor service.
Stayed 6 nights in Dec 2023

2/10 Terrible

Aimy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4* hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

6/10 Okay

Adlan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel.. I expected better
Stayed 2 nights in Oct 2023

10/10 Excellent

Abdinur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back from COVID long closure they are doing well.
Stayed 3 nights in May 2023

8/10 Good

San Sang

Liked: Staff & service
Stayed 8 nights in Feb 2023

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities
Location and staff
Stayed 10 nights in Feb 2023