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3.5 out of 5

"Had a 12 hour transit in Dubai, hotel is close to airport, got an upgrade, very friendly staff, will definitely do it again " More

By a verified traveller on Wed 22 Mar 2017

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Hotel Description

Grand Excelsior Hotel Bur Dubai puts you in the center of Dubai, 1.6 km (1 mi) from BurJuman Mall and 1.7 km (1.1 mi) from Meena Bazaar. Highlights at this hotel include 4 restaurants, 7 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 282 soundproofed rooms feature free WiFi, free wired Internet, and coffee/tea makers. Additionally, 24-hour room service, free newspapers, and free bottled water are available.

A day of pampering at Grand Lavana Spa can include deep-tissue massages and hot stone massages along with access to the mud bath and sauna. The restaurant, Docklands, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, nightclub, health club, and spa tub. 34647 square feet (3219 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4-star Bur Dubai hotel include Dubai Museum and Grand Mosque.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$49* Per night/room 30 Oct. - 31 Oct.

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Connecting 2 Bedroom Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Connecting 2 Bedroom Suite

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Grand Excelsior Hotel Bur Dubai ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Excelsior Hotel Bur Dubai

Everyone (2)
5 out of 5

12 hour transit, got much more than expected

Pros: close to airport
Location: location is great
Had a 12 hour transit in Dubai, hotel is close to airport, got an upgrade, very friendly staff, will definitely do it again

Posted by , from Melbourne on 22 Mar. 2017

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2 out of 5

Nice hotel but

I stay at hotel one more hour because of my flight delay but they charged me AUE 50. So expensive.

Posted by on 22 Sep. 2016

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About the Grand Excelsior Hotel Bur Dubai

Location Kuwait Road - Bur Dubai, Dubai, 121545

Property Features

Grand Excelsior Hotel Bur Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants and 4 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 34647 square feet (3219 square meters) and includes a conference center. A nightclub, a spa tub, and a sauna are also featured at the business-friendly Grand Excelsior Hotel Bur Dubai. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 4-star Dubai hotel is smoke free.

  • 282 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 7 bars or lounges
  • 4 coffee shops
  • 34647 sq ft of conference space
  • 3219 sq m of conference space
  • Built in 2006
  • Nightclub
  • Bar by the pool
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (10.8 km / 6.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Grand Excelsior Hotel Bur Dubai offers 282 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Docklands - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

AAngan - This restaurant specializes in Indian cuisine.

Soto Soto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Massages on beach
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 125.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 75 for adults and AED 37.50 for children (approximately)
  • Airport shuttle fee: AED 100 per vehicle (one way)
  • Rollaway bed fee: AED 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Excelsior
  • Grand Excelsior Bur Dubai
  • Grand Excelsior Hotel
  • Grand Excelsior Hotel Bur Dubai
  • Grand Excelsior Hotel Bur
  • Grand Excelsior Bur
  • Excelsior Bur Dubai Dubai
  • Grand Excelsior Hotel Bur Dubai Hotel
  • Grand Excelsior Hotel Bur Dubai Dubai
  • Grand Excelsior Hotel Bur Dubai Hotel Dubai

You should know

  • Grand Excelsior Hotel Bur Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.