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3.5 out of 5

"Friendly staff. Room was a little under prepared and lacked a few items. " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

A luxury stay in Dubai awaits you at Golden Sands-Dubai Creek. You'll be 2 km (1.3 mi) from City Centre Deira and 3 km (1.8 mi) from Gold Souk. Highlights at this family-friendly hotel include 2 restaurants, 2 coffee shops/cafes, and a full-service spa.

A day of pampering can include massages and body wraps along with reflexology and mani/pedis. The buffet restaurant, The Greak Oaks, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. The Edge (Non- Alcoholic) is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, pool loungers, and lifeguards on site. Business travelers can take advantage of meeting rooms, a 24-hour business center, and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of a shopping center shuttle.

Sights within a 10-minute drive of this 5-star Deira hotel include Dubai Creek and Dubai Creek Golf & Yacht Club.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$226* Per night/room 30 Mar. - 31 Mar.

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Creekview Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room (Premier Waterfront)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Golden Creekside with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Golden Sands-Dubai Creek ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Golden Sands-Dubai Creek

Everyone (3) Couples (1)
4 out of 5
Friendly staff. Room was a little under prepared and lacked a few items.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Director of Operations

Dear Valued Guest, We truly appreciate that you have chosen Hilton Dubai Creek and we are pleased to receive your 4* rating with regards to your overall experience. We are glad to know that we were able to meet most of your expectations. It has been a pleasure being your host, and we all look forward to being of continued service and hope to welcome you back soon. Sincerely yours, Mohamed Nazih Director of Operations

4 out of 5

Posted by on 24 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Mohamed Nazih

Dear Valued Guest, We truly appreciate that you have chosen Hilton Dubai Creek and we are pleased to receive your good rating with regards to your overall experience. We do look forward to welcoming you again in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations

2 out of 5
Very disappointing... dirty room, over priced to the extreme!

Posted by on 14 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Mohamed Nazih

Dear Valued Guest, Thank you for choosing Hilton Dubai Creek, and we regret to acknowledge your dissatisfaction with regards to your stay. We are equally disappointed to know that you left our hotel quite dissatisfied and unhappy. Hope we have known about it to make it right for you. Please accept our sincere apologies. Your feedback is valuable to us, and we hope that the disappointment or inconvenience you experienced will not stop you from coming back and that we can still welcome you in the future. Sincerely yours, Mohamed Nazih Director of Operations

4 out of 5

Posted by on 6 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by Mohamed Nazih

Dear Valued Guest, Thank you for the positive rating of your recent stay at the Hilton Dubai Creek. All our team and I are delighted to see such an excellent score. We are so happy to know that you were satisfied with our overall service and facilities and that we were able to meet all your expectations of a Hilton experience on this particular occasion. We look forward to welcoming you back to our hotel in the near future. Sincerely yours, Mohamed Nazih Director of Operations

About the Golden Sands Hotel Creek

Location Baniyas Road, Dubai, P.O BOX 3339

Property Features

Golden Sands-Dubai Creek offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business center, meeting rooms, and coworking spaces are available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Golden Sands-Dubai Creek. A ferry terminal shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available. A complete renovation of Golden Sands-Dubai Creek was completed in September 2021. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 150 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Built in 2001
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Ferry terminal shuttle, shopping center shuttle, and bus station shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Golden Sands-Dubai Creek offers 150 air-conditioned accommodations with MP3 docking stations and DVD players. Each accommodation is individually decorated. Flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

The Greak Oaks - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Buonissimo Dolci - Onsite café. Open daily.

Bounissimo Restaurant - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

The Edge (Non- Alcoholic) - This poolside rooftop bar serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Frenchie Cafe - Onsite café. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Golden Sands-Dubai Creek

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A damage deposit of AED 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 100 per person
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creek Hilton Dubai
  • Dubai Creek Hilton
  • Dubai Hilton
  • Dubai Hilton Creek
  • Hilton Creek
  • Hilton Creek Dubai
  • Hilton Creek Hotel
  • Hilton Creek Hotel Dubai
  • Hilton Dubai
  • Hilton Dubai Creek
  • Hilton Dubai Creek Hotel Dubai
  • Hilton Dubai Creek Hotel
  • Hilton Dubai Creek
  • Golden Sands Dubai Creek
  • Golden Sands Hotel Creek
  • Golden Sands-Dubai Creek Hotel
  • Golden Sands-Dubai Creek Dubai
  • Golden Sands-Dubai Creek Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.