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4.6 out of 5

"The staff in Dubai was wonderful? To include Gerard a manger and wait staff from the dining areas: Bernard, Dave, Ronna, Matt plus others whose na ... " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

At Four Points by Sheraton Sheikh Zayed Road, Dubai you'll be within a 30-minute stroll of City Walk and Dubai Mall. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and an outdoor swimming pool.

All 383 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Pillowtop beds and down comforters invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Luigi's Italian, serves Italian cuisine and is open for lunch and dinner. Level 43 Sky Lounge is the hotel's own bar. Enjoy the 24-hour fitness center, sauna, kids' swimming pool, and pool loungers. 517 square feet (48 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site.

With a stay at this 4-star Trade Center hotel, you'll be 2.9 km (1.8 mi) from Burj Khalifa and 3.1 km (1.9 mi) from La Mer.

Room, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$89* Per night/room 26 Sep. - 27 Sep.

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Balcony (Preferred)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Sheikh Zayed Road, Dubai ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Sheikh Zayed Road, Dubai

Everyone (6) Family (3)
5 out of 5
The staff in Dubai was wonderful? To include Gerard a manger and wait staff from the dining areas: Bernard, Dave, Ronna, Matt plus others whose names I was unable to get. Everyone working at this facility were very helpful. The room was spotless, the breakfasts were wonderful with a wide selection. I arrived in the early am not expecting to get into my room until much later in the day.. They had me in my room within an hour of my arrival having made me very comfortable in a private area serving me cappuccino. I couldn’t have felt more cared for. I highly recommend The Four Points by Sheraton in Dubai.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Nakul A

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

5 out of 5
The room was spacious and the hotel is in an excellent location. They let us check in hours early as well!

Posted by on 17 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Nakul

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. Kindly note your comments and feedback regarding has been noted and definitely corrective actions will be taken to enhance our guests experience We look forward to welcome you back in the near future. Regards

5 out of 5
Four Points is definitely the place to stay when in Dubai. Its central to everything, the rooms are great & quiet, and the staff service level is amazing!

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Nakul

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

4 out of 5
No extra blankets, sheets. No washing liquid for dishwasher (even after asking the front desk) One tea bag for 4 days!

Posted by on 14 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Nakul

Dear Rupert. We would like to apologize for the inconvenience caused during your stay, kindly note your feedback has been communicated to the concerned department and please be rest assured necessary action will be taken. Once again apologies for the inconvenience caused. Regards

4 out of 5
Early flight in and arrived at 8.30am to hotel, they were excellent in having us into our rooms by 10 am,

Posted by on 9 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Nakul

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. Regards

5 out of 5

Fantastic location and comfortable rooms

Cons: Standard room bathroom can be more spacious. Travel desk can be more professional.
I had a great time here during my 3 nights stay. Hotel's location is perfect to roam around old or new Dubai. Metro station is a short walking distance. Plenty of shops and restaurants are also located around the hotel. Charlies Pub at the hotel is a good spot to have beer, snacks, and watch live sports. Swimming pool on the 43rd floor is nice (although small), with great views. My standard room was spacious and very comfortable. Staff are warm and friendly. Buffet breakfast is pretty good. Overall a great place to stay for business or pleasure.

Posted by , from Melbourne, Australia on 12 Nov. 2017

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4 out of 5

Great Location

Pros: Location and cleaniness
Cons: Drop off area is abit restricted
Location: Dubai Mall and burj khalifa
Very convenient to what we wanted to do, great location

Posted by , from Sydney on 19 Apr. 2017

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4 out of 5

Handy location to catch the Big Red buses

Bathroom size is way too small, great breakfast, service was good and a handy location to Dubai Mall via the Big Red bus. Would stay here again.

Posted by , from Brisbane on 10 Apr. 2017

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5 out of 5

Central Downtown hotel

Pros: Location,comfort,staff very helpful.
Cons: Menu at evening restaurant.
Location: Close to the Dubai mall and Burgh Khalifa
Room and bed very comfortable. Staff accomodating in all respects. Breakfast good. But not much choice in evening restaurant. Would stay here again but would eat dinner elsewhere.

Posted by , from sydney australia on 12 Feb. 2016

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About the Four Points by Sheraton Sheikh Zayed Road, Dubai

Location Sheikh Zayed Road, Dubai,

Property Features

Four Points by Sheraton Sheikh Zayed Road, Dubai offers its guests an outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. The eco-friendly Four Points by Sheraton Sheikh Zayed Road, Dubai also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 4-star Dubai hotel is smoke free.

  • 383 guestrooms or units
  • 43 levels
  • 3 dining venues
  • 2 bars or lounges
  • 517 sq ft of conference space
  • 48 sq m of conference space
  • Built in 2008
  • Bar by the pool
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sharjah (SHJ-Sharjah Intl.) (40.3 km / 25.1 mi)
  • Metro station: Financial Centre Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Sheikh Zayed Road, Dubai offers 383 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 49-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Luigi's Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Level 43 Sky Lounge - This bar specializes in international cuisine. Open daily.

Charlies' Pub - This pub specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Purani Dilli - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Pascal Tepper - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 75.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Sheikh Zayed Road, Dubai

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 100 per person (approximately)
  • Fee for in-room wired Internet: AED 74 per day (rates may vary)
  • Rollaway bed fee: AED 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheikh
  • Four Points Sheraton Sheikh Zayed
  • Four Points Sheraton Sheikh Zayed Hotel
  • Four Points Sheraton Sheikh Zayed Hotel Dubai Road
  • Four Points Sheraton Sheikh Zayed Road Dubai
  • Sheraton Four Points Sheikh Zayed
  • Sheraton Sheikh
  • Sheraton Sheikh Zayed
  • Four Points Sheraton Sheikh Zayed Road Dubai Hotel
  • Four Points by Sheraton Sheikh Zayed Road, Dubai Hotel
  • Four Points by Sheraton Sheikh Zayed Road, Dubai Dubai
  • Four Points by Sheraton Sheikh Zayed Road, Dubai Hotel Dubai

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green Key (Gronne Nogle)
  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.