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5.0 out of 5

"Loved it, beautiful place, fantastic food and wonderful staff that went above and beyond. Special mention to Stephen and Edward. " More

By a verified traveller on Thu 19 Sep 2019

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Hotel Description

A luxury stay in Dubai awaits you at Fairmont The Palm. You'll be 7.5 km (4.7 mi) from Aquaventure and 8.7 km (5.4 mi) from Emirates Golf Club. Highlights at this beachfront hotel include 10 restaurants, 4 outdoor swimming pools, and a full-service spa.

You can enjoy LED TVs with satellite channels, and all 381 rooms feature free WiFi, balconies, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include soaking tubs, rainfall showerheads, and bathrobes. Additionally, separate bathtubs and showers, espresso makers, and free newspapers are available.

A day of pampering at Willow Stream Spa can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and reflexology. Mashrabiya Lounge serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite health club and kids' club. A conference center, a 24-hour business center, and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a Turkish bath/hammam, and a steam room. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of airport drop-off service.

Places within a 15-minute drive of this 5-star Palm Jumeirah hotel include Mall of the Emirates and Ski Dubai.

Fairmont Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$203* Per night/room 26 Sep. - 27 Sep.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Fairmont Gold View Room 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont View Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont The Palm ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont The Palm

Everyone (3) Family (1)
5 out of 5
Loved it, beautiful place, fantastic food and wonderful staff that went above and beyond. Special mention to Stephen and Edward.

Posted by on 19 Sep. 2019

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Comment from Hotel Management

19 Sep. 2019 by Hotel Management

Dear Valued Guest, Thank you for sharing your recent experience at Fairmont The Palm. We are indeed delighted to know that you enjoyed a wonderful holiday in our property. Looking forward to the pleasure of seeing you again soon! Sincerely, Kai Winkler General Manager Fairmont The Palm

5 out of 5

Holiday in Dubai

Fairmont the Palm exceeded all expectations, we stayed in other 5 stars hotels in Dubai downtown but Fairmont with no doubt is outstanding for families and business stays. We were allowed to do very early checkin after arriving from overseas and a very warm welcome and a gift from the hotel was delivered to our room. the staff, the service and cleanliness including the location can’t be beaten. Highly recommended for everyone and I would definitely checkin again.

Posted by , from Sydney on 1 Feb. 2018

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Comment from Hotel Management

4 Feb. 2018 by Mark Sawkins

Dear Chérif, Thank you very much for choosing Fairmont The Palm and taking the time to share your kind feedback. I am really glad that you appreciated our service, facilities and amenities. We are truly honored to be a part of your memorable experience. Fairmont The Palm team already looks forward to your return visit! Sincerely, Mark Sawkins General Manager Fairmont The Palm

5 out of 5

Top 5 hotels I have ever stayed at

Pros: Everything
Cons: Nothing
Location: We stayed at the hotel during our stay as we were enjoying it so much, but Dubai is awesome and we have been everywhere on previous stays,
The Fairmont hotel and staff are amazing, My family have stayed at 2 more hotels on the Palm in the past and they have all been awesome We will definitely stay there again, my kids loved it, food at its best, room spotless, staff could not do enough for you. If the standards at the Fairmont stay the same they are on to a winner. There is a bit of building work going on next door to the hotel, does not interfere in any way with your stay at all. To be brutally honest if you stay at this hotel and you are not happy, then you would never be happy anywhere I am in the event/ service industry in Australia and I know the hard work that goes into keeping people happy and in my opinion the Fairmont is doing that 24/7 Keep up the good work everybody, it is working All the best, The hastie family - Australia

Posted by , from brisbane australia on 12 Jan. 2018

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Comment from Hotel Management

18 Jan. 2018 by Mark Sawkins

Dear Floyd, Thank you very much for choosing Fairmont The Palm and taking the time to share your kind feedback. I am really glad that you appreciated our service, facilities and amenities. We are truly honored to be a part of your memorable experience. Fairmont The Palm team already looks forward to your return visit! Sincerely, Mark Sawkins General Manager Fairmont The Palm

5 out of 5

Great family hotel

Pros: Family hotel, but also smart enough to have adult pool area
Cons: Nothing really, anybody that would not be happy at the Fairmont would be impossible to keep happy anywhere Keep up the good work guys and girls
Location: We did not really leave, but heaps to do if you want to do activities as Dubai is awesome
We just stayed at the Fairmont and can honestly say we did not want to leave, we are back in the new year and are looking forward to it already. Have stayed in many wonderful hotels in the world and the Fairmont is in our top 10 Thanks from the hastie family Happy Christmas to all the staff at the fairmont

Posted by , from brisbane australia on 16 Dec. 2017

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Comment from Hotel Management

17 Dec. 2017 by Mark Sawkins

Dear Floyd , Thank you for sharing your recent experience at Fairmont The Palm. It was a great pleasure to have you staying with us and we appreciate you taking the time to provide us with your feedback on your recent stay at our hotel. It is a great pleasure for me to know that you were able to spend a fabulous family holiday and experienced outstanding services. We are delighted that we have made your stay so perfect and memorable. All our colleagues were happy to know that you had so many delightful moments. Your appreciation and recognition are a wonderful encouragement for the entire team. May we wish you and your family a Happy Christmas, and a Happy New Year. We look forward to welcoming you back in the New Year. Sincerely, Mark Sawkins General Manager Fairmont The Palm

About the Fairmont The Palm

Location Palm Jumeirah, Dubai,

Property Features

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Fairmont The Palm you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a health club, a steam room, and a garden. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 381 guestrooms or units
  • 10 levels
  • 10 dining venues
  • Built in 2012
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 4
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (32.4 km / 20.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free valet parking and self parking

Room Amenities

Fairmont The Palm offers 381 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Mashrabiya Lounge - This beachfront lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Flow Kitchen - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Frevo - This restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Seagrill Bistro - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Little Miss India - Overlooking the garden, this fine-dining restaurant specializes in Indian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Beach enhancements are underway along the trunk of Palm Island, adjacent to this property. During this time, guests may experience intermittent noise disturbance and some views may be obstructed. The hotel continues to operate as normal, offering beach access, 4 swimming pools, and landscaped gardens.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 122.5 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Breakfast Included rate plans are valid for 2 adults only. Surcharges apply for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 160 for adults and AED 80 for children (approximately)
  • Airport shuttle fee: AED 320 per vehicle
  • Rollaway bed fee: AED 122.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hotel Palm
  • Fairmont Palm
  • Palm Fairmont
  • Fairmont Palm Hotel Dubai
  • Fairmont Palm Hotel
  • Fairmont Palm Dubai
  • Fairmont The Palm Hotel
  • Fairmont The Palm Dubai
  • Fairmont The Palm Hotel Dubai

You should know

  • Fairmont The Palm offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key (Gronne Nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.