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4.8 out of 5

"Everything was perfect. Could do with a convenience store but that’s about it. Great hotel. " More

By a verified traveller on Fri 12 Apr 2019

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Hotel Description

A luxury stay in Dubai awaits you at FIVE Palm Jumeirah Dubai. You'll be 6.5 km (4 mi) from Aquaventure and 9.7 km (6 mi) from Jumeirah Beach. Highlights at this beachfront resort include 3 restaurants, 6 outdoor swimming pools, and a private beach.

LED TVs with satellite channels are featured in all 470 rooms, and you can enjoy free WiFi, free wired Internet, and balconies. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and slippers. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

A day of pampering can include massages and facials. The restaurant, Maiden Shanghai, serves Chinese cuisine and is open for lunch and dinner. With 2 poolside bars and 6 bars/lounges to choose from, you can enjoy a drink at the resort. Enjoy the free kids' club, 24-hour fitness center, Turkish bath/hammam, and spa tub. 9688 square feet (900 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 5-star Palm Jumeirah resort include Arabian Ranches Golf Club and Mall of the Emirates.

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe Sea View, Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxe Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe Sea View-New Year Eve Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite City View -New Year Eve Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxe One Bedroom Suite - New Year Eve Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

FIVE Palm Jumeirah Dubai ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for FIVE Palm Jumeirah Dubai

Everyone (5)
5 out of 5
Everything was perfect. Could do with a convenience store but that’s about it. Great hotel.

Posted by on 12 Apr. 2019

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5 out of 5
We had a beautiful room with sea view. Very comfortable and spacious with everything we needed. Hotel staff very friendly and helpful.

Posted by , from Melbourne on 14 Sep. 2018

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4 out of 5
Was such a great stay but the only thing letting it down was the cost to swim in the pool, my partner and I went down for a swim to find it cost $100NZD EACH. You pay enough for the hotel they should value their guest enough to give them pool access?

Posted by on 19 Jul. 2018

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5 out of 5
Beautiful Modern Resort, friendly and helpful staff, really enjoyed our stay. Free shuttle bus to Dubai Mall. View from our room was amazing

Posted by , from Gold Coast, Australia on 22 Mar. 2018

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5 out of 5

Great Hotel

Almost everything about the hotel was fantastic, the rooms were immaculate & luxurious, staff were amazing, restaurants were great and the pool is stunning, there were only a couple of negatives, 1) we booked a lux sea view room & whilst we did have a view of the sea, because we were in tower 1, we actually had more of a view of the city with only a small section of sea, so maybe just mention that in the room description & 2) the amount of adjacent construction work, again not really a problem as it is unavoidable and not the hotels fault, every effort seems to have been taken to minimize the impact on the guests and obviously this issue will go away once the adjacent properties are completed, all in all an amazing stay even if it was only for 1 night.

Posted by , from Singapore on 29 Nov. 2017

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Comment from Hotel Management

1 Dec. 2017 by Arlene

Dear Scott, Thank you for you taking the time to write the review following your stay at FIVE Palm Jumeirah. It is so motivating for me to read that all was to your satisfaction as it is by receiving positive comments like yours that motivate our staff and maintain our quality and standards of service. With regards to our current location that has an ongoing constructions which is beyond our control that affects all the establishments in this part of Palm Jumeirah, and we all hope that this will be completed soon to give us a better environment and easy access to the hotel including roads and beach areas. Please accept our sincere apologies for the inconvenience caused. Above all, we are delighted that your overall stay was excellent and enjoyable and we hope we have the pleasure of seeing you in the not too distant future when we can be of service to you once again. Kind regards, Arlene Tupag PA to GM Executive Office

About the FIVE Palm Jumeirah Dubai

Location No. 1 The Palm, Dubai,

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Bring your whole family to FIVE Palm Jumeirah Dubai for summer fun including 6 outdoor swimming pools, a complimentary children's club, and a children's pool. There are 3 restaurants and 3 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a spa tub, and a sauna. Free self parking and valet parking are available. This 5-star Dubai resort is smoke free.

  • 470 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 3 coffee shops
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 6
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai Intl. Airport (DXB) (33.6 km / 20.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

FIVE Palm Jumeirah Dubai offers 470 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Deep soaking tub
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Maiden Shanghai - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BLVD on ONE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Cinque - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

The Delisserie - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

The Spa Café - This café serves lunch and light fare. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wear personal protective equipment
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FIVE Palm Jumeirah Dubai Resort
  • FIVE Resort
  • Viceroy Palm Jumeirah Dubai
  • FIVE Palm Jumeirah Dubai Dubai
  • FIVE Palm Jumeirah Dubai Resort
  • FIVE Palm Jumeirah Dubai Resort Dubai
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.