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Aparthotel

Emirates Grand Hotel

Pet-friendly aparthotel connected to a railway/underground station in Dubai with a full-service spa

Photo gallery for Emirates Grand Hotel

Club Suite
Deluxe King Room | View from room
Indoor pool
Executive Twin Room with Burj Khalifa View
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Spa
The current price is AU$69
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Sheikh Zayed Road, Trade Centr, Dubai, 116957
  • Dubai Mall
    ‪19 min walk‬
  • Burj Khalifa
    ‪2 min drive‬
  • Dubai World Trade Centre
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite with Burj Khalifa View

Grand Suite with Burj Khalifa View

Grand Suite with Burj Khalifa View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Club Suite with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Suite with Burj Khalifa View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Twin Room with Burj Khalifa View

Executive Twin Room with Burj Khalifa View

Executive Twin Room with Burj Khalifa View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for 3 Bedroom Suite with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

3 Bedroom Suite with Burj Khalifa View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Room with Burj Khalifa View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Burj Khalifa View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe King Room with Burj Khalifa View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Burj Khalifa View

One Bedroom Suite with Burj Khalifa View

One Bedroom Suite with Burj Khalifa View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Dubai

You'll be connected to a railway/underground station at Emirates Grand Hotel, and within a 30-minute stroll of Dubai Mall and Dubai World Trade Centre. Highlights at this aparthotel include a full-service spa, a restaurant and an indoor swimming pool. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a coffee/tea maker and free bottled water. Nice touches to enhance your stay include slippers and free toiletries, while a Select Comfort bed and premium bedding invite a good night's rest. 24-hour room service, a safe and an iron/ironing board are also available. Change of towels is available on request .For a drink, you can stop by the aparthotel's own lounge bar. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Added amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Trade Center aparthotel include Burj Khalifa and Dubai Cruise Terminal.
View more Aparthotels in DubaiOpens in a new window

What's nearby

  • Dubai Mall - 19 min walk - 1.7 km
  • Dubai Aquarium & Underwater Zoo - 2 min drive - 2.1 km
  • Burj Khalifa - 2 min drive - 1.7 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km
  • Dubai Cruise Terminal - 7 min drive - 6.9 km

Getting around

  • Financial Centre Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 20 min drive

Restaurants

  • ‪Camel Step - ‬8 min walk
  • ‪‘Za ‘Za Slice - ‬8 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Highest View Dubai - ‬10 min walk
  • ‪Starbucks (ستاربكس) - ‬2 min walk

About this property

Emirates Grand Hotel

Pet-friendly aparthotel connected to a railway/underground station in Dubai with a full-service spa
Emirates Grand Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Emirates Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available. A complete renovation of Emirates Grand Hotel was completed in September 2024.

Smoking is allowed in designated areas at this Dubai aparthotel.

  • 1 building
  • 450 guestrooms or units
  • 31 levels
  • Conference rooms
  • Built in 2005
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Emirates Grand Hotel offers 450 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NA. The spa is open daily.

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Mövenpick Grand Al Bustan Dubai

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  • Spa
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  • Free WiFi
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includes taxes & fees
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Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (AED 90 per stay)

Parking and transport

  • Free self parking on site

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 52 per person
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: AED 250 per day
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room accessibility
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 31 floors
  • 450 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2005
  • Connecting units available
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual decor
  • Individual furnishings
  • Renovated - September 2024
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 52 per person
  • Fee for wireless Internet in public areas: AED 90 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Emirates Grand Hotel.

Property is also known as

Emirates Grand Hotel Apartments Dubai
Emirates Grand Hotel Apartments
Emirates Grand Dubai
Emirates Grand
Emirates Grand Hotel Dubai
Emirates Grand Hotel Aparthotel
Emirates Grand Hotel Apartments
Emirates Grand Hotel Aparthotel Dubai

Frequently asked questions

Is parking available at Emirates Grand Hotel?

Yep, Emirates Grand Hotel has a free self car park.

How much does it cost to stay at Emirates Grand Hotel?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Emirates Grand Hotel on 7 Sept 2025 start from AU$63.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Emirates Grand Hotel?

The closest beach to Emirates Grand Hotel is Marina Beach (19.5 km).

Is there a spa on site at Emirates Grand Hotel?

Yep, NA is available for guests.

Does Emirates Grand Hotel have a pool?

Emirates Grand Hotel has an indoor pool.

What luxury perks are available at Emirates Grand Hotel?

This property features a full-service spa, as well as Select Comfort beds and premium bedding.

What makes Emirates Grand Hotel a romantic place to stay?

Couples dining and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Emirates Grand Hotel.

Is Emirates Grand Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Emirates Grand Hotel is a hit with families.

Does Emirates Grand Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Emirates Grand Hotel?

No, Emirates Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Emirates Grand Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Emirates Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Emirates Grand Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 95 out of 534 reviews
Rating 8 - Good. 124 out of 534 reviews
Rating 6 - Okay. 105 out of 534 reviews
Rating 4 - Poor. 91 out of 534 reviews
Rating 2 - Terrible. 119 out of 534 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Qais

Stayed 4 nights in May 2025

4/10 Poor

YOUNIS

Business traveller, Travelled with family
Stayed 7 nights in May 2025

2/10 Terrible

Omar, Pikeville

Disliked: Cleanliness, property conditions & facilities
The worst of the worst is everything from the front desk to the staff. Everything is old; don't believe the pictures at all. You might end up in a room with nothing except a low-quality bed with a dirty carpet, no phone, no chair, or no table. Pictures as completely fake. I thought I could ask for a refund and go somewhere else, but they refused to refund me anything. I had no choice but to stay in an ugly room. By the way, the WIFI is no good at all.
Stayed 8 nights in Feb 2025

4/10 Poor

Khaled

Disliked: Amenities, property conditions & facilities
It is a not bad choice, I picked it randomly. They lack for the management, over crowded for no reason, entrance lobby is tiny compared to number of rooms they have. The hotel desperately needs renovation.
Stayed 1 night in Apr 2025

8/10 Good

C

Travelled with partner
Liked: Amenities
Perfect location, friendly staff. Hotel could do with more attention to detail on finer details. For example on my balcony the wall had been painted but the masking tape was still there. The shower drain was so slow to drain the water it would often flood the bathroom floor. Housekeeping only change bins and sheets but do not mop the floors. I stayed for a week and any issue I had was fixed quickly. More options for breakfast would be great, like more cereals, pastries and fruit
Stayed 8 nights in Apr 2025

8/10 Good

Aneesuddin

Liked: Cleanliness, amenities
Everything went well but there is small in the washroom 2601 and need to replace bathroom door.
Stayed 3 nights in Apr 2025

2/10 Terrible

Salim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in terrible condition. they do not even clean the rooms. They decided to do work on another room's door at 9AM with banging and equipment grinding. it was terrible. Elevators had more employees using them then guests which made it a nightmare to go up and down. Shower did not work properly and water drain was blocked and therefore released water all over the washroom. nothing was done even after complaining... I can go on but I think this gives a clear idea about the property.
Stayed 5 nights in Apr 2025

6/10 Okay

Amanjot

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and sticky Hotel. Check in was horrible. Bad management. Elevator is very very slow.
Stayed 4 nights in Apr 2025

2/10 Terrible

Megahnui

Disliked: Cleanliness, property conditions & facilities
One staff at the reception was extremely impolite and non accomodating
Stayed 6 nights in Apr 2025

4/10 Poor

Shadab, Doha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The most prime location of Dubai and the worst kept property in this location. Forget high end facilities, the floors were dirty, bathroom fittings were faulty even the window curtains were hanging with missing hooks. Something that basic wouldn’t cost more than a few cents but the owners and managers seem to lack motivation or attitude of being in service industry. It was my second time in this property and I book it for amazing view and location and accessibility to transportation. But I guess this was the last time I was at this property. I was misinformed that the new management had improved the quality of services. Liars.
Stayed 1 night in Mar 2025

8/10 Good

tarek, Tampa

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The location is good near train station. Also located on Shiek Zayed Boulevard near shops and restaurants. The front desk personal was unpolite at the check in. He assigned us a different room of what we reserved. After I asked for a manager to speak, he left for a while then assigned the right reserve room after half an hour.
Stayed 5 nights in Apr 2025

2/10 Terrible

Pankaj

Disliked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

isha

Disliked: Amenities, property conditions & facilities
this hotel is only good for being in DIFC, the hotel bed is nice. the lifts are slow. not the best, bathroom is old
Stayed 5 nights in Apr 2025

2/10 Terrible

KENNETH

Stayed 4 nights in Apr 2025

4/10 Poor

Huilin

Disliked: Cleanliness, amenities, property conditions & facilities
Often no towels after the room is cleaned. There is only one plug is working although there are 5 in the room.
Stayed 12 nights in Apr 2025

6/10 Okay

Pegah

Disliked: Property conditions & facilities
When you walk into the lobby, you think that this is a temporary hotel with a temporary front desk, I came in on a really busy day and it was absolutely mayhem, but I have seen it be more quiet on other days. The staff is slow, but they are nice, they’re trying their best. If you get a good rate on this room, take it. The hotel is under construction so some areas are a mess and some areas are perfect. I was on the 28th floor and got a huge room, but the room was really old, however , everything was clean. Then they asked me to move into the sixth floor because they were going to be doing construction on the 28th floor. They moved me to what they call a “suite” however it was smaller, but it was updated and again really clean. so by the looks of it, the hotel looks like it’s falling apart, but really, there is a nice staff. bedding is clean, Rooms have a small refrigerator, which is nice. And both of my rooms had an amazing view of the Burj Khalifa. And also right in front of the metro! The elevators are really slow so ask for a room that is lower level or else you’ll be stopping on every single level before you get to your floor. And the Internet is dodgy, it’s fine for a bit of work here and there, but if you are trying to take video calls, not sure this is a place to do it. If I got a good rate I would stay here again. Not glamorous at all but fine
Stayed 3 nights in Apr 2025

2/10 Terrible

Salim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property was unique in how unorganized and dirty and worn out it is.
Stayed 1 night in Apr 2025

4/10 Poor

Martin

Disliked: Cleanliness, room comfort

Avoid if you can

From check in to check out this wasn't a great experience. The check is was extremely long when all i wanted to do was drop my bags as I was early. Eventually when I did check in the room cards didn't work ....nor did the replacements. The room could have been cleaner and so could the bedsheets. The hotel never addressed any concerns. There was no chair for the desk. You could hear the noise from the main highway quite loudly so I hardly slept for 2 or the 3 nights and it took ages to get lifts so everything took an age. I would avoid this place if you can. I spoke with other guests to see how they felt and they all said the same as me.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Not a good experience Old Hotel.

Got a room with smoked smell. Couldn’t breathe. Cockroach in the bathroom door.Asked for another room since we had to go to safari.they moves our stuff to the room wasn’t cleaned. Almost thought we are in somebody else’s room. Finally end up in third room which was nicer than both.
Stayed 1 night in Mar 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

C

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

azhar

Travelled with family
Disliked: Cleanliness
The room was not even ready till night and I got to my room it’s extremely dirty. Front desk staff was rude and unprofessional. The only good thing about the hotel is the buss boys
Stayed 1 night in Feb 2025

2/10 Terrible

Vasco SAS

Business traveller
Disliked: Room comfort

Horrible experience

Worst experience ever. There were guests arguing with the reception. From the conversation they wanted refunds due to the condition of the rooms. There was another lady who had been waiting for 3 hours because they could not find her booking. When I went up to the counter after waiting 25 minutes I was also told they couldn’t find my booking and asked me to have a seat. I left and called Hotels.com that could not help. So I booked a different hotel and was not refunded.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ahmad Wamiq

Business traveller
Disliked: Cleanliness, property conditions & facilities
Here’s a more polished version of your review while keeping the strong dissatisfaction intact: A Total Disaster – Avoid at All Costs! My experience at Emirates Grand Hotel was nothing short of a nightmare. The hotel was under construction, with renovations happening on all floors. Construction materials were scattered everywhere, creating an unsafe and chaotic environment. The elevators were either damaged or barely functioning, making it extremely inconvenient to get around. On top of that, the customer service was completely incompetent—unhelpful, unresponsive, and nowhere near the standard expected for the price they charge. Speaking of cost, despite the hotel taking advantage of the exhibition period to demand a ridiculously high rate, the stay wasn’t worth even a fraction of what I paid. The rooms were in poor condition, and the overall experience was far below expectations. I strongly advise against staying here. Don’t risk your money or your comfort—look elsewhere!
Stayed 1 night in Feb 2025