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4.7 out of 5

"good choice of food. very convenient location to all transport. " More

By a verified traveller on Sat 05 Aug 2017

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Hotel Description

A luxury stay in the heart of Dubai awaits you at Crowne Plaza Dubai, an IHG Hotel. You'll be 2.6 km (1.6 mi) from Dubai Garden Glow and 3 km (1.9 mi) from Dubai Mall. Highlights at this family-friendly hotel include 7 restaurants, a full-service spa, and an outdoor swimming pool.

Flat-screen TVs with cable channels are featured in all 568 individually decorated rooms, and you can enjoy free WiFi, sitting areas, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like soaking tubs, bathrobes, and slippers to enhance your stay. Coffee/tea makers, free newspapers, and free bottled water are also available.

A relaxing visit to Crowne Fitness can include deep-tissue massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Al Dana, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the 24-hour health club, sauna, and kids' swimming pool. 3961 square feet (368 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Trade Center hotel, you'll be 3.4 km (2.1 mi) from Dubai Frame and 3.5 km (2.2 mi) from Burj Khalifa.

Deluxe Room, 1 King Bed, Smoking (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$104* Per night/room 25 Sep. - 26 Sep.

Suite, Non Smoking (Crowne with Club Lounge Access)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Club Room (Crowne Plaza)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 Twin Bed Maximum Occupancy 7 Max

Crowne Plaza Dubai, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Dubai, an IHG Hotel

Everyone (3)
4 out of 5

great location.

Pros: location, staff, food..............
Cons: 1. Room should have been given on the Sheikh Zayed Road and not on the back side, when we were staying for 3 nights. 2. Breakfast was not included.
Location: everything a holiday goer wants.
good choice of food. very convenient location to all transport.

Posted by , from Sydney on 5 Aug. 2017

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5 out of 5

Great value, great staff and facilities

Pros: Friendly staff that aim to please, clean room and great selection of food too
Location: Dubai mall, Burj Kalifer, Nightclubs, restaurants - everything you need is really close
Great value, great staff and facilities and best of all it's close to everything, very central. Definitely staying there again soon

Posted by , from Melbourne, Australia on 10 Sep. 2016

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Comment from Hotel Management

8 Nov. 2016 by Georges Farhat

Dear Rob, We are delighted that you had a great stay at Crowne Plaza® Dubai. I will be pleased to share your feedback with the team. We definitely look forward to welcoming you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

5 out of 5

Good position

Room service food excellent. Enjoyed the hotel and the service was great

Posted by on 24 Sep. 2015

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About the Crowne Plaza Dubai, an IHG Hotel

Location Sheikh Zayed Road, Dubai,

Property Features

Crowne Plaza Dubai, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 3961 square feet (368 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 568 guestrooms or units
  • 23 levels
  • 3 buildings
  • 7 dining venues
  • 3961 sq ft of conference space
  • 368 sq m of conference space
  • Built in 1994
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Metro station: Emirates Towers Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Crowne Plaza Dubai, an IHG Hotel offers 568 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Al Dana - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Al Fresco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crowne Plaza Dubai, an IHG Hotel

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 125 for adults and AED 63 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai
  • Crowne Plaza Dubai, An Ihg
  • Crowne Plaza Dubai, an IHG Hotel Hotel
  • Crowne Plaza Dubai, an IHG Hotel Dubai
  • Crowne Plaza Dubai, an IHG Hotel Hotel Dubai

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Crowne Plaza Dubai, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.