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4.7 out of 5

"good choice of food. very convenient location to all transport. " More

By a verified traveller on Sat 05 Aug 2017

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Hotel Description

A luxury stay in the heart of Dubai awaits you at Crowne Plaza Dubai. You'll be 3.1 km (1.9 mi) from Dubai Mall and 3.6 km (2.2 mi) from Burj Khalifa. Highlights at this family-friendly hotel include 7 restaurants, a full-service spa, and an outdoor swimming pool.

All 568 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, sitting areas, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like soaking tubs, bathrobes, and slippers to enhance your stay. Coffee/tea makers, free newspapers, and free bottled water are also available.

A relaxing visit to Crowne Fitness can include deep-tissue massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Al Dana, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 24-hour health club, sauna, and kids' swimming pool. 3961 square feet (368 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Trade Center hotel include Dubai Garden Glow and Dubai Frame.

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Room, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Crowne Plaza Dubai ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Dubai

Everyone (3)
4 out of 5

great location.

Pros: location, staff, food..............
Cons: 1. Room should have been given on the Sheikh Zayed Road and not on the back side, when we were staying for 3 nights. 2. Breakfast was not included.
Location: everything a holiday goer wants.
good choice of food. very convenient location to all transport.

Posted by , from Sydney on 5 Aug. 2017

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5 out of 5

Great value, great staff and facilities

Pros: Friendly staff that aim to please, clean room and great selection of food too
Location: Dubai mall, Burj Kalifer, Nightclubs, restaurants - everything you need is really close
Great value, great staff and facilities and best of all it's close to everything, very central. Definitely staying there again soon

Posted by , from Melbourne, Australia on 10 Sep. 2016

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Comment from Hotel Management

8 Nov. 2016 by Georges Farhat

Dear Rob, We are delighted that you had a great stay at Crowne Plaza® Dubai. I will be pleased to share your feedback with the team. We definitely look forward to welcoming you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

5 out of 5

Good position

Room service food excellent. Enjoyed the hotel and the service was great

Posted by on 24 Sep. 2015

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About the Crowne Plaza Dubai

Location Sheikh Zayed Road, Dubai,

Property Features

Crowne Plaza Dubai offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 3961 square feet (368 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 568 guestrooms or units
  • 23 levels
  • 3 buildings
  • 7 dining venues
  • 3961 sq ft of conference space
  • 368 sq m of conference space
  • Built in 1994
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai Intl. Airport (DXB) (12 km / 7.5 mi)
  • Metro station: Emirates Towers Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Crowne Plaza Dubai offers 568 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Al Dana - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Al Fresco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

  • Number of treatment rooms 5
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crowne Plaza Dubai

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Staffed front desk
  • Service animals not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai Dubai
  • Crowne Plaza Dubai Hotel Dubai

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.