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Crowne Plaza Dubai Deira by IHG

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Crowne Plaza Dubai Deira by IHG

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
The current price is AU$78
includes taxes & fees
22 June - 23 June

Explore the area

Map
Salahuddin Road, Deira, Dubai, 8668
  • Al Ghurair Centre
    ‪11 min walk‬
  • Gold Souk
    ‪4 min drive‬
  • Dubai World Trade Centre
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access (Business Lounge Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Club lounge access (Business Lounge Access)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Room amenity

Royal Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 256 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 92 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Club lounge access

Room amenity

Standard Room, 1 King Bed, Accessible, Club lounge access

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Dubai

A luxury stay in the heart of Dubai awaits you at Crowne Plaza Dubai Deira by IHG. You'll be 1.1 km (0.7 mi) from Al Ghurair Centre and 3 km (1.9 mi) from Dubai Creek. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Spice Island, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Harrys is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 15037 square feet (1397 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute drive of this 5-property class Deira hotel include Gold Souk and Dubai World Trade Centre.

What's nearby

  • Al Ghurair Centre - 11 min walk - 0.9 km
  • City Centre Deira - 3 min drive - 2.7 km
  • Gold Souk - 4 min drive - 3.7 km
  • BurJuman Mall - 5 min drive - 5.3 km
  • Dubai World Trade Centre - 7 min drive - 7.6 km

Getting around

  • Abu Baker Al Siddique Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪Tiki Bar - ‬1 min walk
  • ‪Sonamu 소나무 - ‬5 min walk
  • ‪Lamesa - ‬4 min walk
  • ‪Mr. Wok - ‬4 min walk
  • ‪Yuraku Izakaya - ‬4 min walk

About this property

Crowne Plaza Dubai Deira by IHG

Luxury hotel with 3 restaurants and full-service spa
Crowne Plaza Dubai Deira by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15037 square feet (1397 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai Deira by IHG. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 15037 sq ft of conference space
  • 1397 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Crowne Plaza Dubai Deira by IHG offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Korean, Russian, Serbian, Spanish, Thai, Turkish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 60 per person
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aquarium Lounge
  • Brioso
  • Harrys
  • Spice Island
  • Tiki Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,037 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (180 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Dubai Deira by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 60 per person
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Dubai Deira
Crowne Plaza Hotel Dubai Deira
Crowne Plaza Deira Hotel Dubai
Crowne Plaza Dubai Deira Hotel
Crowne Plaza Dubai Deira
Crowne Plaza Dubai Deira by IHG Hotel
Crowne Plaza Dubai Deira by IHG Dubai
Crowne Plaza Dubai Deira an IHG Hotel
Crowne Plaza Dubai Deira by IHG Hotel Dubai

Frequently asked questions

What is the cancellation policy at Crowne Plaza Dubai Deira by IHG?

Crowne Plaza Dubai Deira by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Dubai Deira by IHG?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai Deira by IHG on 23 June 2025 start from AU$69.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Dubai Deira by IHG?

Yep, Crowne Plaza Dubai Deira by IHG has a free self car park and free valet parking.

Are there any beaches close to Crowne Plaza Dubai Deira by IHG?

The closest beach to Crowne Plaza Dubai Deira by IHG is Jumeirah Beach (15.3 km).

Is there a spa on site at Crowne Plaza Dubai Deira by IHG?

Yep, there is an onsite spa at Crowne Plaza Dubai Deira by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Crowne Plaza Dubai Deira by IHG have a pool?

Crowne Plaza Dubai Deira by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Crowne Plaza Dubai Deira by IHG?

Crowne Plaza Dubai Deira by IHG features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Crowne Plaza Dubai Deira by IHG a romantic place to stay?

A bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Dubai Deira by IHG.

Is Crowne Plaza Dubai Deira by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Dubai Deira by IHG is a hit with families.

Does Crowne Plaza Dubai Deira by IHG serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Dubai Deira by IHG?

No, Crowne Plaza Dubai Deira by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Dubai Deira by IHG?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Dubai Deira by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Dubai Deira by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Dubai Deira by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 397 out of 872 reviews
Rating 8 - Good. 286 out of 872 reviews
Rating 6 - Okay. 95 out of 872 reviews
Rating 4 - Poor. 47 out of 872 reviews
Rating 2 - Terrible. 47 out of 872 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

hoil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theives. Becareful

Stayed at hotel for business. I had my two watched and diamond ring for my wife forgot in the room. Inquried about it on email. Never got any responses back. This is highway robbery. I even tipped the roommaid 100 dirhams. I will contact dubai police
Stayed 1 night in Mar 2025

2/10 Terrible

hoil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this hotel for two days for business. I left my watch and diamond ring in the room which i forgot I emailed multiple times. They never responded to me what kind of five star hotel is this. Hotel is full of indian tour bands comes in a pack. Loudly barking at night all night long You cannot sleep. Room is filthy have smoke smell present. Bed sheet was very unsanitary . Stay away. I will contact Dubai police.
Stayed 1 night in Mar 2025

8/10 Good

Avtar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Leisure facility good

Overall the hotel stay was good, it was clean and tidy. Good leisure facilities, breakfast was good and the service was great in the restaurant Check-in was slow, hotel concierge was almost non-existent; had to carry own luggage to reception but receptionist (Avnas) was good who helped to take the luggage to the room. Arranged late check out, thanks to Mariane it was agreed till 6pm but later we had extend to 11pm as their was flight delay, the reception was not prepared to extend so resulted in paying 50% of day rate.
Stayed 2 nights in Mar 2025

8/10 Good

SHEIKH

Liked: Amenities
Excellent!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven in Dubai…

Perfect hotel for business. Restaurants, bars and phenomenal fitness center!
Stayed 2 nights in Feb 2025

8/10 Good

robin

Business traveller
Liked: Property conditions & facilities

Trip

Nice hotel good location
Stayed 2 nights in Feb 2025

8/10 Good

Cheng

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting cleaning and a club where women dance in bikini in a family hotel
Stayed 8 nights in Dec 2024

8/10 Good

najib

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Qasir

Liked: Property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

6/10 Okay

adnane

Liked: Staff & service, property conditions & facilities
Toilets did not flush. Replrted the problem 3 times, fixed twice. Embarrassing. Dirty. Not what you expect.
Stayed 4 nights in Nov 2024

4/10 Poor

Brent

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was not in good condition the shower taps fell apart trying to put the shower on. Booked a room with view of the pool which I didn’t get!
Stayed 1 night in Nov 2024

6/10 Okay

Abdullah

Business traveller
Disliked: Property conditions & facilities
Wear down furniture and facilities, slow housekeeping and other services! There is no way this property is considered a 5 star facility!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rizwan

Business traveller
Great service with great staff
Stayed 1 night in Nov 2024

6/10 Okay

kagere

Rooms a not too clean
Stayed 1 night in Nov 2024

10/10 Excellent

Fatoumata

Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Friendly place, been here a few times over the years. Convenient for airport
Stayed 7 nights in Oct 2024

2/10 Terrible

Farooq

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Its a nice place but the service is terrible. I asked for coffee sachets last night and they gave me tea LOL This morning I have asked for the same and have called the reception several times but two hours gone and no coffee sachets yet!
Stayed 1 night in Oct 2024

6/10 Okay

'Ioane

Liked: Staff & service
Stayed 10 nights in Sep 2024

2/10 Terrible

Wendy

Stayed 1 night in Sep 2024

4/10 Poor

Parvaneh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the reception, I was not greeted at all and there were 3 recioptionists and nobody acknowledged me. They admitted a couple of other guests ahead of me and I waited for at least 7 minutes until someone came and greeted me. While helping me the receptionist was assisting other guests. I was socked as to why a Crowne Plaza hotel was so poorly managed. My room was dirty and I was extremely disappointed. The bathroom toilet bowl was dirty with drips of dried urine on the toilet bowl seat. There was an empty water bottle in the room from the previous guest. The drawer and tv stand was not wiped clean. The Deira area was also not a great area to stay in.
Stayed 1 night in Oct 2024

8/10 Good

Khondaker

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024