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Conrad Dubai

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

Photo gallery for Conrad Dubai

Meeting facility
1 bedroom, premium bedding, minibar, in-room safe
Exterior
Outdoor pool, open 7:00 AM to 8:00 PM, pool cabanas (surcharge)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available
The current price is AU$227
includes taxes & fees
20 June - 21 June

Explore the area

Map
Sheikh Zayed Road, Dubai
  • Dubai International Convention and Exhibition Centre
    ‪5 min walk‬
  • Dubai Mall
    ‪3 min drive‬
  • Burj Khalifa
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

42-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 2 Double Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 100 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds (Skyline View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

42-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Room, 2 Double Beds, Sea View

City view

Room, 2 Double Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Residential)

42-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (Residential)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 100 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

City view

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Skyline View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

City view

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 138 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Suite, Multiple Beds (Lounge Access)

View from room

Royal Suite, Multiple Beds (Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 315 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • 90 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Dubai

A luxury stay in Dubai awaits you at Conrad Dubai. Within a 20-minute stroll, you'll find Dubai International Convention and Exhibition Centre and Museum of the Future. Highlights at this hotel include 5 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at Conrad Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The café, Isla, serves international cuisine and is open for breakfast, lunch and dinner. Bliss 6 is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. 28309 square feet (2630 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Trade Center hotel, you'll be 3.3 km (2 mi) from Jumeirah Mosque and 3.8 km (2.4 mi) from La Mer.

What's nearby

  • Dubai World Trade Centre - 3 min walk - 0.3 km
  • Dubai International Convention and Exhibition Centre - 5 min walk - 0.4 km
  • Museum of the Future - 13 min walk - 1.2 km
  • Dubai Mall - 3 min drive - 3.3 km
  • Burj Khalifa - 3 min drive - 3.6 km

Getting around

  • Emirates Towers Station - 15 min walk
  • Dubai (DXB-Dubai Intl.) - 20 min drive

Restaurants

  • ‪Opa Dubai - ‬3 min walk
  • ‪Piccolo Mondo Shz - ‬4 min walk
  • ‪Bagatelle Dubai - ‬4 min walk
  • ‪Kimpo - ‬2 min walk
  • ‪Maistro - ‬3 min walk

About this property

Conrad Dubai

Luxury hotel with 5 restaurants and full-service spa
Conrad Dubai offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. Event space at this hotel measures 28309 square feet (2630 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Conrad Dubai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 555 guestrooms or units
  • 23 levels
  • 5 dining venues
  • 5 bars or lounges
  • 28309 sq ft of conference space
  • 2630 sq. m of conference space
  • Built in 2013
  • Deli
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Conrad Dubai offers 555 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Conrad Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: AED 140 per person
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Ballaro'
  • Bliss 6
  • Isla
  • Kimpo

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (28,309 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 140 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Conrad Dubai
Conrad Hotel Dubai
Dubai Conrad
Conrad Dubai Hotel Dubai
Conrad Dubai Hotel
Conrad Dubai Hotel
Conrad Dubai Dubai
Conrad Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Conrad Dubai?

Conrad Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Dubai?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Conrad Dubai on 21 June 2025 start from AU$218.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Dubai?

Yep, Conrad Dubai has a free self car park and free valet parking.

Are there any beaches close to Conrad Dubai?

The closest beach to Conrad Dubai is Kite Beach (9.5 km).

Is there a spa on site at Conrad Dubai?

Yep, Conrad Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Conrad Dubai have a pool?

Conrad Dubai has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Conrad Dubai?

Conrad Dubai features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Conrad Dubai a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Dubai.

Is Conrad Dubai family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Conrad Dubai is a hit with families.

Does Conrad Dubai serve breakfast?

Yep, buffet breakfast is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Conrad Dubai?

No, Conrad Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Dubai?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Dubai?

No, pets and service animals are not allowed.

Conrad Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Li Eng G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Roee

Stayed 2 nights in Feb 2025

10/10 Excellent

MASSIMILIANO

Stayed 6 nights in Feb 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
courteous and helpful staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

JULIAN, Davie

Liked: Cleanliness, property conditions & facilities
Excellent location, service and great staff
Stayed 3 nights in Feb 2025

2/10 Terrible

Mohan

Stayed 3 nights in Feb 2025

10/10 Excellent

Tanmay

Stayed 1 night in Feb 2025

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Avigdor

Stayed 1 night in Feb 2025

8/10 Good

castro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

CHANG SEOP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great. Everything is good .
Stayed 4 nights in Feb 2025

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the Exhibition Centre and also access to other areas of Dubai
Stayed 5 nights in Jan 2025

10/10 Excellent

Aswin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel

Great service all around. Anila Joseph from the restaurant staff was excellent. Fantastic property and location. Top notch hotel. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

8/10 Good

Motlaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

If you want to attend an event in World Trade Center I think this would be your best choice
Stayed 3 nights in Jan 2025

10/10 Excellent

MONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jojo Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights on the 43rd floor..its quite an impressive hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Chia Min

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The room wasn't ready even after the check-in time. I had to change at the pool, which didn't have hot water. I caught a cold later that night. Despite having the "Do Not Disturb" light on and the room already being cleaned by someone else, the waiter and front desk staff insisted on waking me up twice just to check if cleaning is needed.
Stayed 1 night in Jan 2025

10/10 Excellent

MUHAMMED I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Syeda Afshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. We stayed for 11 nights.
Stayed 10 nights in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive lounge staff were excellent and hotel was great. The reason we didn’t give 5 stars is that we requested non smoking and we were given email confirmation that we would be given a non smoking room, however the room was a smoking room and on a smoking floor. We only checked in around 3am and were too tired to ask for a swap and decided to keep the room
Stayed 3 nights in Dec 2024