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3.5 out of 5

"Reasonable hotel close to the Creek in an interesting part of town " More

By a verified traveller on Thu 27 Apr 2017

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Hotel Description

Carlton Tower Hotel puts you in the heart of Dubai, within a 20-minute stroll of popular places like Gold Souk and Al Ghurair Centre. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a nightclub.

All 158 individually decorated rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free bottled water. Minibars provide refreshments, and 24-hour room service makes dining in an option. Additionally, safes, hairdryers and phones are available.

A pampering day can include Swedish massages and Thai massages. The restaurant, La Marguerite, is open for breakfast, lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle.

Attractions within a 30-minute walk of this 4-star Deira hotel include Grand Mosque and The Dubai Heritage Village.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$100* Per night/room 13 Dec. - 14 Dec.

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Budget)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Room (Creek View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite Creek View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Carlton Tower Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Carlton Tower Hotel

Everyone (4)
5 out of 5

Posted by on 7 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Reybie

Dear Guest, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager

2 out of 5

Nice Hotel

Hotel is good but the Hotel staff are horrible and unpleasent.even not helping you with lugages

Posted by , from Sydney,Australia on 19 Nov. 2017

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Comment from Hotel Management

27 Nov. 2017 by Juliet

Dear Valued Guest Thank you for choosing to stay at The Carlton Tower Hotel Also, we appreciate you for taking the time to give invaluable feedback. I would like to offer our sincere apologies for your inconvenience. I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. I would like to assure you that the necessary improvements and action will be taken to ensure this will not occur in the future. We hope to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites

3 out of 5

Good central location

Reasonable hotel close to the Creek in an interesting part of town

Posted by on 27 Apr. 2017

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Comment from Hotel Management

30 Apr. 2017 by Juliet

Dear Valued Guest Greetings from Carlton Tower Hotel Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality. We look forward to welcoming you back to the Carlton Tower Hotel. Best regards Juliet C. AFOM

4 out of 5

Old but Ok

Hotel a little old and tired but still OK. Well located on the Creek and handy to the Metro. Lighting in the rooms is a bit dim and hot water takes a while to come through.Staff are great, very helpful.

Posted by on 15 Oct. 2016

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Comment from Hotel Management

31 Oct. 2016 by OG

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued . we look forward to seeing you on your next trip to Dubai! Kind Regards

About the Carlton Tower Hotel

Location Baniyas Street, Dubai, 1955

Property Features

Carlton Tower Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A nightclub, spa services, and a terrace are also featured at the business-friendly Carlton Tower Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 158 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (7.1 km / 4.4 mi)
  • Metro station: Baniyas Square Station (0.7 km / 0.5 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Carlton Tower Hotel offers 158 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

La Marguerite – This restaurant serves breakfast, lunch and dinner.

Arbat – On-site theme restaurant.

Cafe De Creek – On-site café.

24-hour room service is available.

Spa Services

  • Swedish massage
  • Number of treatment rooms 3
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 68 per person (approximately)
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Hotel Tower
  • Carlton Tower
  • Carlton Tower Dubai
  • Carlton Tower Hotel
  • Carlton Tower Hotel Dubai
  • Hotel Carlton Tower
  • Carlton Tower Hotel Dubai
  • Carlton Tower Hotel Hotel
  • Carlton Tower Hotel Dubai
  • Carlton Tower Hotel Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.