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Jumeirah Burj Al Arab Dubai

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
VIP Access

Photo gallery for Jumeirah Burj Al Arab Dubai

2 indoor pools, 2 outdoor pools, pool cabanas (surcharge)
Exterior
2 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view
Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm) | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • On private beach
  • Bar
  • Spa
The current price is AU$1,974
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
Jumeirah Beach Road, Dubai
  • Wild Wadi Water Park
    ‪6 min walk‬
  • Souk Madinat Jumeirah
    ‪13 min walk‬
  • Mall of the Emirates
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪22 min drive‬

Room options

View all photos for Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm) | Living area

Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 330 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex One Bedroom Family Suite, Butler, Hermès Amenities, Teenagers Up To 16 Stay Free (170 sqm)

Duplex One Bedroom Family Suite, Butler, Hermès Amenities, Teenagers Up To 16 Stay Free (170 sqm)

Duplex One Bedroom Family Suite, Butler, Hermès Amenities, Teenagers Up To 16 Stay Free (170 sqm)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 170 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

View from room

Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 170 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

10.0 out of 10
Exceptional
(35 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 170 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 335 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 225 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²) | Living area

Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 667 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

42-inch plasma TV with cable channels, TV, video game console

Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 335 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
  • 670 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 8
  • 2 King Beds and 1 Twin Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at Jumeirah Burj Al Arab Dubai, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 20-minute stroll, you'll find Wild Wadi Water Park and Souk Madinat Jumeirah. Highlights at this beachfront hotel include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. Gilt serves international cuisine. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 indoor swimming pools and 6 hot tubs. 6458 square feet (600 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a free water park, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Jumeirah 3 hotel include Mall of the Emirates and Dubai Mall.

What's nearby

  • Wild Wadi Water Park - 6 min walk - 0.6 km
  • Souk Madinat Jumeirah - 13 min walk - 1.2 km
  • Mall of the Emirates - 5 min drive - 4.8 km
  • Ski Dubai - 5 min drive - 4.8 km
  • Dubai Mall - 14 min drive - 15.1 km

Getting around

  • Mall of the Emirates Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • ‪Al Mandhar Lounge - ‬12 min walk
  • ‪Rialto Restaurant - ‬4 min drive
  • SALT
  • ‪Cala Vista - ‬12 min walk
  • ‪SAL - ‬4 min walk

About this property

Jumeirah Burj Al Arab Dubai

Luxury hotel on the beach, with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). Enjoy your summer holiday at Jumeirah Burj Al Arab Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 198 guestrooms or units
  • 27 levels
  • 8 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Jumeirah Burj Al Arab Dubai offers 198 accommodations with computers and DVD players. This individually decorated and furnished accommodation has separate dining areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels and video game consoles. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars (stocked with some free items) and minibars. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Jumeirah Burj Al Arab Dubai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

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The price is AU$1,319
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 515 for adults and AED 257.50 for children
  • 2 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Muntaha
  • Gilt
  • L’Olivo at Al Mahara
  • Sahn Eddar
  • Sal

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 6 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free cot
  • Free water park access
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • Computer
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 1838 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 515 for adults and from AED 257.5 for children
  • Airport shuttle fee: AED 450 per vehicle (return)
  • Airport shuttle fee per child: AED 1.00 (one way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 1838 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arab Al Burj
Burj
Burj Al Arab
Burj Arab Al
Burj Hotel
Burj Hotel Arab Al
Burj Al Arab Hotel Dubai
Burj Al Arab Hotel
Burj Al Arab Dubai
Seven Star Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
Burj Al Arab Price
Burj Al Arab Rates
6 Star Hotel Dubai
Burj Al Arab Jumeirah Hotel Dubai
Burj Al Arab Jumeirah Hotel
Burj Al Arab Jumeirah Dubai
Burj Al Arab Jumeirah
Jumeirah Burj Al Arab Dubai Hotel
Jumeirah Burj Al Arab Dubai Dubai
Jumeirah Burj Al Arab Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Burj Al Arab Dubai?

Jumeirah Burj Al Arab Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Burj Al Arab Dubai?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Jumeirah Burj Al Arab Dubai on 28 Aug 2025 start from AU$1,965.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Burj Al Arab Dubai?

Yep, Jumeirah Burj Al Arab Dubai has free valet parking.

Are there any beaches close to Jumeirah Burj Al Arab Dubai?

The closest beach to Jumeirah Burj Al Arab Dubai is Marina Beach (7.7 km).

Is there a spa on site at Jumeirah Burj Al Arab Dubai?

Yep, there is an onsite spa at Jumeirah Burj Al Arab Dubai. It has 6 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Jumeirah Burj Al Arab Dubai have a pool?

Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Jumeirah Burj Al Arab Dubai have a waterslide?

No, there is no waterslide at Jumeirah Burj Al Arab Dubai, but Wild Wadi Water Park is a short 7-minute walk away.

What luxury perks are available at Jumeirah Burj Al Arab Dubai?

Jumeirah Burj Al Arab Dubai features a private beach, 2 outdoor pools and 2 indoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Jumeirah Burj Al Arab Dubai a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jumeirah Burj Al Arab Dubai.

Is Jumeirah Burj Al Arab Dubai family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Jumeirah Burj Al Arab Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Burj Al Arab Dubai?

No, but there are Jetted bath in the guestrooms.

Does Jumeirah Burj Al Arab Dubai serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Jumeirah Burj Al Arab Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jumeirah Burj Al Arab Dubai?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Burj Al Arab Dubai?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Burj Al Arab Dubai?

No, pets are not allowed.

Jumeirah Burj Al Arab Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 847 out of 1002 reviews
Rating 8 - Good. 87 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

azzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We went to celebrate our anniversary and they did nothing for us, there was no extra touch from them to make a special stay for us. Only at the end because I told them they brought a cake. The staff seem very new and the service of them was not to the standards of Burj Al Arab, at the reception specially they seem completely inexperienced
Stayed 1 night in May 2025

10/10 Excellent

Yumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service top class
Stayed 2 nights in May 2025

10/10 Excellent

Gamze

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Burj and it is amazing every time! Check in is fast and efficient, rooms are spacious clean with great amenities. Great butler service, room service is quick and delicious. Breakfast is great and service is top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a super relaxing stay. We were looked after superbly by all staff bar one. She barge in the lift and went up despite our lift travelling downwards. The hotel is now 20 years old and shows in some places but this did not detract from the opulence and service with a smile. The bedding and bed was pure luxury. Looking forward to returning!
Stayed 6 nights in Apr 2025

10/10 Excellent

Anna

Stayed 5 nights in Apr 2025

10/10 Excellent

Jose

Stayed 3 nights in Apr 2025

10/10 Excellent

Itamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very good service
Stayed 3 nights in Apr 2025

8/10 Good

Hamze

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property,service at the pool not the best.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Hamze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Nelson

Stayed 2 nights in Feb 2025

10/10 Excellent

Hualong, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing place
Stayed 3 nights in Feb 2025

10/10 Excellent

Dong Woo

Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Dreaming of coming back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

David, miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitly best service in the world , everything is on point.

10/10 Excellent

David, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Hong

Stayed 1 night in Jan 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and even better with the swimming pool and facilities at the rear of the hotel compared to last time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

ALEKSANDR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025