Atlantis The Royal

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Atlantis The Royal

7 bars/lounges, 2 poolside bars, 4 beach bars, swim-up bar
Creator video - submitted by Pack&Travel
Palmscape Penthouse | View from room
Property entrance
Room amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
The current price is AU$2,295
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Crescent Road East, Palm Jumeirah, Dubai, Dubai
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Aquaventure
    ‪15 min walk‬
  • Place, Lost Chambers Aquarium
    ‪18 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪38 min drive‬

Room options

Palmscape King

8.8 out of 10
Excellent
(22 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Seascape King

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 261 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Panoramic Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 520 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Palmscape Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 163 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Palmscape Queen

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Seascape Queen

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Sky Terrace Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 109 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Sky View Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 78 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Sky Pool Villa - Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 118 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Three Bedroom Sky Terrace Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 109 sq m
  • Sea view
  • Sleeps 9
  • 2 King Beds

Two Bedroom Sky Terrace Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 109 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds

Royal Mansion

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 1604 sq m
  • Sea view
  • Sleeps 9
  • 3 King Beds

Sky Terrace Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Sky Pool Villa - Palm View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 118 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Skyscape Penthouse - Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 196 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Skyscape Penthouse - Palm View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 195 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Royal Club Queen - Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Royal Club King - Palm View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Club Queen - Palm View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Royal Club King - Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Family Room - Palm View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Dubai

At Atlantis The Royal, you'll be connected to a railway/underground station and 1.9 km (1.2 mi) from Aquaventure. Highlights at this luxury hotel include 16 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. With 4 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free water park and gym. Business amenities include 4 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Palm Jumeirah hotel include The Pointe and The View at The Palm.

What's nearby

  • Palm Islands - 1 min walk - 0.0 km
  • Aquaventure - 15 min walk - 1.3 km
  • Lost Chambers Aquarium - 18 min walk - 1.5 km
  • Palm Jumeirah Mall - 9 min drive - 5.7 km
  • Marina Beach - 17 min drive - 12.3 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • ‪Cloud 22 - ‬9 min walk
  • ‪Nobu By The Beach - ‬4 min walk
  • ‪Starbucks / ستاربكس - ‬8 min walk
  • ‪Imperial Club - ‬19 min walk
  • ‪Booba - Taste Tells - ‬16 min walk

About this property

Atlantis The Royal

Luxury hotel on the beach, with 2 outdoor pools
Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Atlantis The Royal, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 16 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 2 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's club and a children's pool. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 795 guestrooms or units
  • 43 levels
  • 3 buildings
  • 16 dining venues
  • 4 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • 2 coffee shops
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Swim-up bar
Atlantis The Royal offers 795 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 16 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 4 beach bars
  • 7 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ariana's Persian Kitchen
  • CARBONE Dubai
  • Heston Blumenthal
  • LA MAR
  • Milos

Things to do

  • 2 outdoor pools
  • Beach club
  • Beach volleyball
  • Children's club
  • Children's pool
  • Designer stores
  • Free water park
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Lift (173 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 43 floors
  • Built in 2022
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to December 22 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 2000 per accommodation, per stay
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1650
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 7 per accommodation, per night
  • Tourism fee: AED 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Royal Atlantis
Atlantis The Royal Hotel
Atlantis The Royal Dubai
Atlantis The Royal Hotel Dubai

Frequently asked questions

What is the cancellation policy at Atlantis The Royal?

Atlantis The Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Atlantis The Royal?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Atlantis The Royal on 11 Jan 2026 start from AU$2,283.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Atlantis The Royal?

Yep, Atlantis The Royal has free valet parking.

Are there any beaches close to Atlantis The Royal?

The closest beach to Atlantis The Royal is Marina Beach (5.7 km).

Is there a spa on site at Atlantis The Royal?

Yep, there is an onsite spa at Atlantis The Royal. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Atlantis The Royal have a pool?

Atlantis The Royal has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Atlantis The Royal have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Atlantis The Royal?

Atlantis The Royal features a private beach, 4 beach bars and 2 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Atlantis The Royal a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Atlantis The Royal.

Is Atlantis The Royal family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as children's slippers in the guestrooms, it's no surprise that Atlantis The Royal is a hit with families.

Does Atlantis The Royal serve breakfast?

Yep, free buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Atlantis The Royal?

No, Atlantis The Royal does not offer an airport shuttle service.

Is there a bar or restaurant at Atlantis The Royal?

Relax with a coldie at the 4 beach bars, 2 poolside bars or 7 lounge bars, and grab a meal at Atlantis The Royal's 16 restaurants.

What time are check-in & check-out at Atlantis The Royal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Atlantis The Royal?

No, only service animals are allowed.

Reviews

Atlantis The Royal Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 593 reviews
Rating 8 - Good. 37 out of 593 reviews
Rating 6 - Okay. 21 out of 593 reviews
Rating 4 - Poor. 13 out of 593 reviews
Rating 2 - Terrible. 15 out of 593 reviews

Reviews

10/10 Excellent

Vardges

Travelled with family
Liked: Amenities
Superb property
Stayed 4 nights in Sep 2025

10/10 Excellent

Saqib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and breakfast is the best
Stayed 5 nights in Aug 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Exceptional stay the staff were very accommodated. Our room was on lower floor but I prefer higher floor lobby staff changed our room within hour of requesting. Best breakfast buffet options I’ve seen. Pool staff very helpful. Can’t fault anything in this hotel. Will be returning soon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very beautiful, clean, friendly high class hotel the best breakfast buffet, very friendly stuff, elegant design, money well worth it thank you.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jayanti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Suhayyr

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

MF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A regular

Over all exceptional service
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Stayed 5 nights in Jul 2025

2/10 Terrible

Mahul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good but very expensive

Very expensive to stay and the cost increases disproportionately with every meal or activity
Stayed 5 nights in Aug 2025

10/10 Excellent

Gavin

Stayed 1 night in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atlantis the Royal.

Wow, just wow - we had a lovely stay
Stayed 2 nights in Aug 2025

6/10 Okay

Ammar A

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great Hotel, But Some Staff Training Falls Short

The Royal Atlantis is an extraordinary hotel — its structure, design, and finishes are breathtaking, and the facilities are excellent for families. It is one of the most impressive hotels I have visited, and the property is spotless and beautifully maintained. That said, for a hotel of this caliber, service consistency is critical, and here we faced surprising gaps. While most staff were professional and well trained, some of the Egyptian staff in particular were not. At check-in, for example, the receptionist Marwan actually refused our repeated requests to accompany us to the suite and explain how the room worked — something basic yet important in a luxury hotel, especially for a large family with children staying in multiple rooms. Another incident occurred with in-suite breakfast: an Egyptian staff member insisted we pay, despite breakfast being complimentary with our suite, and refused to charge it to the room. Instead, she insisted on charging my credit card directly. The issue was later corrected at reception, but it was awkward and unnecessary. She also forgot basics like salt and pepper, which left the meal feeling more like hospital food. Overall, The Royal Atlantis is a stunning property and worth experiencing for its beauty and facilities, but inconsistent service and lack of proper training from certain staff keep it from being the flawless five-star stay it should be
Stayed 2 nights in Aug 2025

10/10 Excellent

AbdulHafeedh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the most unforgettable experience at Atlantis The Royal. From the moment I arrived, everything was beyond exceptional. The design and architecture are absolutely stunning — every corner feels luxurious and unique. The staff were incredibly welcoming, attentive, and always went above and beyond to make sure every detail was perfect. The rooms are spacious, beautifully designed, and offer breathtaking views. Dining at Atlantis The Royal is an experience in itself — so many world-class restaurants with outstanding food and impeccable service. The pool and beach facilities are outstanding, making it the perfect mix of relaxation and luxury. Overall, Atlantis The Royal is not just a hotel, it’s a destination on its own. Truly a five-star experience that exceeded my expectations in every way. I can’t wait to come back
Stayed 1 night in Aug 2025

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Simply THE BEST
Stayed 2 nights in Aug 2025

10/10 Excellent

Valdas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal atlantis is really amazing hotel, nice facilities and staff.
Stayed 1 night in Jul 2025

10/10 Excellent

ishak

Stayed 3 nights in Aug 2025

8/10 Good

ishak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotlel, kids friendly, plenty facilities, perfect for a holiday
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

STEPHEN, LA CANADA FLT

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaspal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a stay at Atlantis The Royal and was disappointed by unclear policies and poor customer service. The hotel included free water park passes for the 3 unnamed guests on our reservation, but when 2 non-registered family members tried to use them, we were charged extra—even though nowhere was it stated that passes were non-transferable or limited strictly to named registered guests. The manager was dismissive and sarcastic when we asked for clarification, which made the situation frustrating. Additionally, free breakfast was included but not mentioned at booking or check-in, so we missed out on two of four breakfasts. For the price and reputation, I expected clearer communication and better hospitality. Hopefully, the hotel improves transparency and guest relations going forward, as well as issue us a refund for extra water park charges and missed breakfasts. At the time of this writing, they still refused to give us this refund.
Stayed 4 nights in Jul 2025