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5.0 out of 5

"Nice hotel, good efficient and knowledgeable staff, nice pool and restaurants " More

By a verified traveller on Thu 06 Dec 2018

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Hotel Description

A luxury stay in Dubai awaits you at Al Bandar Rotana. Within a 30-minute stroll, you'll find Al Ghurair Centre and City Centre Deira. Highlights at this ski hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy free WiFi, free wired Internet, and in-room childcare, featured in all 190 individually decorated rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds invite a good night's rest. Coffee/tea makers, free newspapers, and free bottled water are also available.

A relaxing visit to Bodylines can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Salt & Pepper Restaurant, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Morgans is the hotel's own gastropub, serving drinks along with lunch and dinner. Enjoy the health club, sauna, kids' swimming pool, and free pool cabanas. 3940 square feet (366 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

With a stay at this 5-star Deira hotel, you'll be 2.9 km (1.8 mi) from Creek Park and 3 km (1.8 mi) from Dubai Creek.

Al Bandar Rotana ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Al Bandar Rotana

Everyone (1)
5 out of 5
Nice hotel, good efficient and knowledgeable staff, nice pool and restaurants

Posted by on 6 Dec. 2018

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Comment from Hotel Management

7 Dec. 2018 by Trimalesh Tippaya

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator

About the Al Bandar Rotana

Location Baniyas Road, Deira, Dubai,

All-inclusive Details

  • Surfing/boogie boarding included

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, along with a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club, and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 190 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 3940 sq ft of conference space
  • 366 sq m of conference space
  • Built in 2017
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai Intl. Airport (DXB) (5.2 km / 3.2 mi)
  • Property shuttles: Free beach shuttle, ski shuttle, and shopping center shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Al Bandar Rotana offers 190 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Salt & Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Gusto Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Vanilla Lobby Lounge - This café serves light fare only. Open daily.

Morgans - This gastropub specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.

The Deck Pool Lounge - This bar serves light fare only. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 3
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Heating is not provided. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • One child stays free
  • Car required
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AED 130 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 125 per person (one-way)
  • Airport shuttle fee per child: AED 125 (one-way)
  • Nearby parking fee: AED 66 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Bandar Rotana Hotel Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel Dubai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Al Bandar Rotana offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Al Bandar Rotana.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.