25hours Hotel Dubai One Central

5.0 star property
Luxury hotel with full-service spa and free valet parking

Photo gallery for 25hours Hotel Dubai One Central

Restaurant
Creator video
Lobby
Large Glamping Twin (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
The current price is AU$163
includes taxes & fees
22 June - 23 June

Explore the area

Map
Trade Centre Street off Sheikh Zayed Rd, Dubai, 9914
  • Dubai World Trade Centre
    ‪6 min walk‬
  • Dubai Mall
    ‪2 min drive‬
  • Burj Khalifa
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

Large Glamping Room Museum View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Sleeps 4
  • 1 King Bed

Large Glamping Room (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Large Farmstay Suite (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Sleeps 4
  • 1 King Bed

Medium Farmstay Suite (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Large Glamping Room Twin Museum View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Sleeps 4
  • 2 Single Beds

Artist Village Suite (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Hakawati Suite (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • Sleeps 6
  • 1 King Bed

Large Glamping Twin (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

Medium Bedouin Room (Free Shuttle Service to DIFC, Kite Beach, and Dubai Mall)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Artist Village Suite Museum View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Sleeps 4
  • 1 King Bed

Suite (Large Artist Village)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Large Farmstay Suite Museum View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LED TV
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

A luxury stay in Dubai awaits you at 25hours Hotel Dubai One Central, a recipient of the prestigious Conde Nast Hot List award in 2022. You'll be 0.6 km (0.4 mi) from Dubai World Trade Centre and 3.3 km (2.1 mi) from Dubai Mall. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. Monkey Bar Dubai serves Latin American cuisine and is open for brunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, pool loungers and lifeguards on site. Business travelers can take advantage of 6 meeting rooms and coworking space. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Trade Center hotel include Burj Khalifa and Dubai Cruise Terminal.

What's nearby

  • Museum of the Future - 3 min walk - 0.3 km
  • Dubai World Trade Centre - 6 min walk - 0.5 km
  • Dubai International Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Dubai Mall - 2 min drive - 2.7 km
  • Burj Khalifa - 3 min drive - 3.0 km

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪Monkey Bar - ‬2 min walk
  • ‪Nomad Cafe - ‬1 min walk
  • ‪Ninive - ‬14 min walk
  • ‪The Nice Guy - ‬14 min walk
  • ‪ستاربكس - ‬4 min walk

About this property

25hours Hotel Dubai One Central

Luxury hotel with full-service spa and free valet parking
25hours Hotel Dubai One Central offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include 6 meeting rooms and coworking spaces. A fitness centre, a rooftop terrace, and a library are also featured at the luxury 25hours Hotel Dubai One Central. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

This Art Deco Dubai hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 8 levels
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
25hours Hotel Dubai One Central offers 434 air-conditioned accommodations with MP3 docking stations and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
25hours Hotel Dubai One Central is listed in the 2022 Condé Nast Traveller Hot List.

Languages

Arabic, Bulgarian, Danish, English, Filipino, French, German, Hindi, Indonesian, Irish, Italian, Portuguese, Russian, Spanish, Thai, Ukranian, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 120 for adults and AED 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Monkey Bar Dubai
  • Nomad Day Bar
  • Tandoor Tina

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in hallways
  • Lift
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Passport or Emirates ID are accepted.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per accommodation, per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 for adults and from AED 60 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, cash, mobile payments, Google Pay, Apple Pay and Samsung Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

25hours Dubai One Central
25hours Hotel One Central
25hours Hotel Dubai One Central Hotel
25hours Hotel Dubai One Central Dubai
25hours Hotel Dubai One Central Hotel Dubai

Frequently asked questions

What is the cancellation policy at 25hours Hotel Dubai One Central?

25hours Hotel Dubai One Central offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 25hours Hotel Dubai One Central?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at 25hours Hotel Dubai One Central on 22 June 2025 start from AU$154.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 25hours Hotel Dubai One Central?

Yep, 25hours Hotel Dubai One Central has free valet parking.

Are there any beaches close to 25hours Hotel Dubai One Central?

The closest beach to 25hours Hotel Dubai One Central is Kite Beach (9.1 km).

Is there a spa on site at 25hours Hotel Dubai One Central?

Yep, there is an onsite spa at 25hours Hotel Dubai One Central. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does 25hours Hotel Dubai One Central have a pool?

25hours Hotel Dubai One Central has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What makes 25hours Hotel Dubai One Central a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at 25hours Hotel Dubai One Central.

Is 25hours Hotel Dubai One Central family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 25hours Hotel Dubai One Central is a hit with families.

Does 25hours Hotel Dubai One Central serve breakfast?

You bet, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at 25hours Hotel Dubai One Central?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at 25hours Hotel Dubai One Central?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at 25hours Hotel Dubai One Central?

Check-in begins at 3:00 PM. Check-out time is noon.

25hours Hotel Dubai One Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 312 reviews
Rating 8 - Good. 51 out of 312 reviews
Rating 6 - Okay. 17 out of 312 reviews
Rating 4 - Poor. 11 out of 312 reviews
Rating 2 - Terrible. 19 out of 312 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Stayed 3 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good. the shower is a major problem, its too hot or too cold. burned my skin
Stayed 2 nights in Mar 2025

6/10 Okay

Ms Nastasja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room below the gym that was super noise from 5am onwards
Stayed 3 nights in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very unique. Love how the staff are dressed casually but are still identifiable. Breakfast is amazing, fabulous choice and the cook to order egg dishes are fabulous. Bedrooms are very individual never seen anything like it before
Stayed 5 nights in Mar 2025

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Mar 2025

6/10 Okay

Stanley

Travelled with group
Liked: Cleanliness
Do not promise what you do not plan to deliver. We are all professionals and I didn’t make any unusual complaints
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Mychal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful ambiance and nice smell
Stayed 1 night in Mar 2025

2/10 Terrible

Zachary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Mazunzo

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Almaty
Stayed 1 night in Feb 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Siddharth

Stayed 1 night in Jan 2025

2/10 Terrible

Majed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Loud music

A night club is in the hotel, club closed at 3 AM. I was not able to sleep all night
Stayed 1 night in Jan 2025

10/10 Excellent

Nicolas

Stayed 4 nights in Dec 2024

10/10 Excellent

ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good overall

Good vibes, chilled hotel, very nice Staff and conditions will stay again
Stayed 4 nights in Jan 2025

4/10 Poor

Normand

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Burak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, have the best staff to do their best to serve you, Delicious room service
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Leonor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was super good, except the music from Monkey Bar, that last until very late at night. Would be a good idea to share this information upfront and if still available choose another room on the other side of the hotel.
Stayed 6 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Viviana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed at other 25 hours hotels & from our experience from those decided to stay at this property. As much as the hotel is wonderful, the room big & lovely I can’t say the same about the staff. Try to find a staff member in the breakfast restaurant to smile is like trying to find a needle in a haystack. We were allocated a room directly underneath building work with drilling & it took the assistant manager 2hrs to find an alternative room. We then had issues with being charged for breakfast when it was included in the rate. Wouldn’t stay there again because of the staff.
Stayed 3 nights in Dec 2024