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Raffles Dubai

5.0 star property
Luxury Dubai hotel connected to a shopping centre, steps from Wafi City Mall

Photo gallery for Raffles Dubai

Outdoor pool, pool umbrellas, pool loungers
City view
Exterior
View from room
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Room service
The current price is AU$276
includes taxes & fees
18 July - 19 July

Explore the area

Map
Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, 121800
  • Wafi City Mall
    ‪1 min walk‬
  • Dubai Creek
    ‪3 min drive‬
  • Dubai Mall
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Raffles, Club Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Raffles, Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Raffles, Club Room, 2 Single Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite (Landmark - Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Landmark - Skyline View)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • Sleeps 5
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Signature Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Raffles, Club Twin Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Raffles, Club Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomatic - Skyline View)

Suite (Diplomatic - Skyline View)

Suite (Diplomatic - Skyline View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 1 Bedroom

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed (Landmark)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed (Landmark)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 204 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Raffles, Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Raffles, Club Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Double Bed (Diplomatic)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed (Diplomatic)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 70 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Royal Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Dubai

Raffles Dubai places you in the heart of Dubai, connected to a shopping centre and steps from Wafi City Mall. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Raffles Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, nightclub, gym and Turkish bath/hammam. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Bur Dubai hotel, you'll be 2.9 km (1.8 mi) from Dubai Creek and 4.8 km (3 mi) from Dubai Frame.

What's nearby

  • Wafi City Mall - 1 min walk - 0.0 km
  • Dubai Creek - 3 min drive - 3.0 km
  • Dubai Festival City Mall - 4 min drive - 5.0 km
  • Dubai Mall - 6 min drive - 7.0 km
  • Burj Khalifa - 6 min drive - 8.3 km

Getting around

  • Health Care City Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 12 min drive

Restaurants

  • ‪Paul Bakery & Restaurant - ‬3 min walk
  • ‪Seville's - ‬3 min walk
  • ‪Tomo - ‬1 min walk
  • ‪Khan Murjan - ‬4 min walk
  • ‪Asha's - Contemporary Indian Restaurant - ‬4 min walk

About this property

Raffles Dubai

Luxury Dubai hotel connected to a shopping centre, steps from Wafi City Mall
Raffles Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a nightclub, and a hot tub are also featured at the luxury Raffles Dubai. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 240 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2007
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Raffles Dubai offers 240 accommodations with iPads and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes day beds. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Italian, Russian, Spanish, Turkish, Ukranian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AED 120 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPad
  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 400.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 120 per person
  • Rollaway bed fee: AED 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dubai Raffles
Raffles Dubai
Raffles Hotel Dubai
Dubai Raffles Hotel
Raffles Dubai Hotel Dubai
Raffles Dubai Hotel
Dubai Raffles Hotel
Raffles Hotel Dubai
Raffles Dubai Hotel
Raffles Dubai Dubai
Raffles Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Raffles Dubai?

Raffles Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles Dubai?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at Raffles Dubai on 18 July 2025 start from AU$268.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles Dubai?

Yep, Raffles Dubai has a free self car park and free valet parking.

Are there any beaches close to Raffles Dubai?

The closest beach to Raffles Dubai is Jumeirah Beach (12 km).

Is there a spa on site at Raffles Dubai?

Yep, Raffles Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Raffles Dubai have a pool?

Raffles Dubai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Raffles Dubai?

Raffles Dubai features a full-service spa, a nightclub and a health club. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Raffles Dubai a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Raffles Dubai.

Is Raffles Dubai family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Raffles Dubai is a hit with families.

Are there hot tubs in the rooms at Raffles Dubai?

No, but there are Jetted bath in the guestrooms.

Does Raffles Dubai serve breakfast?

Yeah, buffet brekkie is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Raffles Dubai?

No, Raffles Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Raffles Dubai?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Raffles Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Raffles Dubai?

No, pets are not allowed.

Raffles Dubai Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 816 out of 930 reviews
Rating 8 - Good. 85 out of 930 reviews
Rating 6 - Okay. 14 out of 930 reviews
Rating 4 - Poor. 8 out of 930 reviews
Rating 2 - Terrible. 7 out of 930 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving Raffles, Dubai

What a stay. We loved Raffles Dubai amd everything about it. The staff were fabulous and every interaction a pleasure. The condition of the hotel was great and decor so elegant, beautiful and so clean Breakfast was so fresh with great choice and presented so well. We usually stay at more resort type hotels on Jumeirah Beach but thought we would try one of Dubai's classic hotels amd are so glad we did. Great Job Team Raffles
Stayed 4 nights in Mar 2025

10/10 Excellent

Sujata

Stayed 6 nights in Feb 2025

10/10 Excellent

Ndiya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Absolutely amazing hotel and staff! Everyone is so attentive and I asked for a room with a great view last minute and the hotel delivered!! Room service food is awesome. Pool is beautiful. If you are looking for somewhere to stay in Dubai near downtown this is absolutely the perfect stop 10/10!! Well done Raffles Dubai
Stayed 5 nights in Mar 2025

10/10 Excellent

Assaad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel

Amazing stay
Stayed 3 nights in Mar 2025

10/10 Excellent

alaish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Aboud

Business traveller
Stayed 8 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not praise this hotel enough. They arranged for me ti check in early which meant I could freshen up after a long flight. Staff were amazing and couldnt help enough. Conveniently located hear to the metro station.
Stayed 4 nights in Mar 2025

10/10 Excellent

Samir, Abu Dhabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick weekend getaway from the daily routine.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

I could not fault the hotel. It was the cleanest I have ever been in with the best breakfast. The staff were all excellent, it was so good that we booked a further night later in the week.
Stayed 1 night in Mar 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bilkisu

Liked: Property conditions & facilities
I love it.
Stayed 3 nights in Mar 2025

8/10 Good

Anton

Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel

Raffles Dubai is an amazing place with equally amazing staff.
Stayed 1 night in Feb 2025

10/10 Excellent

ARSHED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Colin

Disliked: Staff & service

Don’t reserve a stay at Raffles Dubai

The hotel phoned me a few hours before I was due to check in to tell me they had overbooked and were moving me to another hotel. They then failed to get my reservation details at the new hotel right which led to significant issues at check in. After that they failed to tell new hotel that they had covered the bill so I was not only asked to pay again for my stay. It was very embarrassing and time consuming to resolve and I had to do it as several calls with the Raffles team failed to fix the issues. The Raffles team then tried to blame all the problems on the new hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Raffles Dubai, and after the wonderful experiences during both stays, I'll be here again on future trips. The hotel is very elegant without being stuffy, and the rooms are spacious and well-appointed with all the amenities needed. The staff are l friendly and helpful (and well-trained), including the reception staff and the concierge staff, who went beyond the 'call of duty' to efficiently arrange reserved tickets for the WTA tennis tournament. The pool area, gym, and locker rooms are wonderful, clean, and well-maintained. I also like the location of the hotel, which is close to the airport and not affected by the hustle and bustle of the downtown areas (e.g., Dubai Mall and Burj Khalifa area). Overall, you can't miss with this fabulous hotel/resort destination in Dubai - I give Raffles my highest recommendation.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Arvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Osiris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Riya

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing building and fantastic staff, made our stay a great pleasure
Stayed 4 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025