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The Heritage Hotel, Autograph Collection

4.0 star property
Upscale hotel, walk to Dubai Mall

Choose dates to view prices

Photo gallery for The Heritage Hotel, Autograph Collection

Outdoor pool
Exterior
Premium bedding, in-room safe, desk, soundproofing
Breakfast served
Lobby lounge
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • Gym
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Popular LocationDubai Mall6 min walk
  • Popular LocationDubai Fountain8 min walk
  • Popular LocationBurj Khalifa19 min walk
  • AirportDubai (DXB-Dubai Intl.)19 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, View

Deluxe Room, 2 Single Beds, View

Deluxe Room, 2 Single Beds, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, View

Premium bedding, in-room safe, desk, soundproofing

Premier Suite, 1 King Bed with Sofa bed, View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Outdoor pool

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, City View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Deluxe Room, 2 Single Beds, Pool View | Pool

Deluxe Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 2 Single Beds

Similar properties

Restaurant
Hotel Boulevard, Autograph Collection
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (688)
The price is AU$256
for 1 night
includes taxes & fees
13 June - 14 June
Hotel Boulevard, Autograph Collection

About the area

Dubai

At The Heritage Hotel, Autograph Collection you'll be within just a 10-minute stroll of Dubai Mall and Dubai Fountain. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Downtown Dubai hotel, you'll be 1.6 km (1 mi) from Burj Khalifa and 4.9 km (3.1 mi) from Dubai International Convention and Exhibition Centre.

What's nearby

  • Dubai Mall - 6 min walk
  • Dubai Fountain - 8 min walk
  • Dubai Aquarium & Underwater Zoo - 14 min walk
  • Burj Khalifa - 19 min walk
  • Dubai International Convention and Exhibition Centre - 7 min drive

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai (DXB-Dubai Intl.) - 19 min drive

Restaurants

  • The Courtyard - 1 min drive
  • Mezza House - 3 min walk
  • كرك هاوس - 1 min walk
  • Arabeska Restaurant - 4 min walk
  • Fouquet’s - 3 min walk

About this property

The Heritage Hotel, Autograph Collection

Upscale hotel, walk to Dubai Mall
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

  • 197 guestrooms or units
  • 9 levels
  • Conference rooms
  • Manager's reception (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (return, maximum occupancy 2)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

Frequently asked questions

What is the cancellation policy at The Heritage Hotel, Autograph Collection?

The Heritage Hotel, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Hotel, Autograph Collection?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at The Heritage Hotel, Autograph Collection on 12 June 2024 start from AU$247.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Hotel, Autograph Collection?

Yep, The Heritage Hotel, Autograph Collection has a free self car park and free valet parking.

Are there any beaches close to The Heritage Hotel, Autograph Collection?

The closest beach to The Heritage Hotel, Autograph Collection is Marina Beach (18.2 km).

Does The Heritage Hotel, Autograph Collection have a pool?

The Heritage Hotel, Autograph Collection has an outdoor pool.

What makes The Heritage Hotel, Autograph Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Heritage Hotel, Autograph Collection.

Is The Heritage Hotel, Autograph Collection family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Heritage Hotel, Autograph Collection is a hit with families.

Does The Heritage Hotel, Autograph Collection serve breakfast?

Yep, buffet breakfast is offered daily.

Is there a free airport shuttle available at The Heritage Hotel, Autograph Collection?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Heritage Hotel, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Heritage Hotel, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Heritage Hotel, Autograph Collection?

No, pets and service animals are not allowed.

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 983 reviews" "
Rating 8 - Good. 237 out of 983 reviews" "
Rating 6 - Okay. 57 out of 983 reviews" "
Rating 4 - Poor. 22 out of 983 reviews" "
Rating 2 - Terrible. 16 out of 983 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abdullah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels around Dubai Mall area. Excellent location, very good rooms, and so friendly and helpful staff. The only downside is that the bed mattress is too soft.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, comfortable room
Excellent location, comfortable room
Stayed 3 nights in Feb 2024

10/10 Excellent

JianPing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Morgan, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay!
I stayed here for 2 nights and it was a wonderful stay. It is in a great location to walk to the Burj Khalifa and neighboring mall and restaurants. We ate at the restaurant once for dinner and ordered room service for breakfast once. Both were great. I was impressed with the customer service, location, and quality for the price. I appreciated the cookies left in our room for Christmas too. A nice touch!
A sweet treat on Christmas!
Room service was hot and tasty.
Lobby
Stayed 2 nights in Dec 2023

2/10 Terrible

Jose Enrique III

Disliked: Staff & service
Terrible hotel billing experience which has not been resolved after we checked out 5 days ago! The hotel charged my credit card again for AED9,265 with no apparent reason. We have emailed them asking for an explanation but still no reply! All the pre-authorization charges on my card are still pending as well. They promised to email the complete hotel invoices for our 7 rooms but still no action till today!

10/10 Excellent

Mazdak, Karaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Louis

Stayed 2 nights in Dec 2023

8/10 Good

abdullah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Farokh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is all about location, location and location. But I wish they also pay more attention to updating the rooms. Get rid of the old towels. Add the essential amenities to bathrooms. Changes old furniture and outdated bed sides and tables.
Stayed 2 nights in Dec 2023