See all properties
Save

Jumeirah Zabeel Saray Dubai

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Jumeirah Zabeel Saray Dubai

Front of property - evening/night
Buffet
Gift shop
Beach/ocean view

Popular amenities

  • Bar
The current price is AU$418
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Palm Jumeirah, West Crescent, Dubai
  • Dubai Marina Mall
    ‪18 min drive‬
  • Marina Beach
    ‪19 min drive‬
  • The Walk
    ‪19 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪40 min drive‬

Room options

View all photos for Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
2 bathrooms
Hairdryer
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

Premium bedding, minibar, in-room safe, desk

Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
2 bedrooms
  • 94 sq m
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Premium bedding, minibar, in-room safe, desk

Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Grand Suite (Imperial)

Grand Suite (Imperial)

Grand Suite (Imperial)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Premium bedding
Blackout curtains
Bathrobes
  • 310 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 66 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 94 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities | View from room

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Premium bedding, minibar, in-room safe, desk

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
2 bedrooms
  • 142 sq m
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

Highlights

Patio
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
4 bedrooms
  • 461 sq m
  • Lagoon view
  • Sleeps 12
  • 2 King Beds and 4 Double Beds

View all photos for Seafront Five Bedroom Royal Villa with Private Pool

Seafront Five Bedroom Royal Villa with Private Pool

Seafront Five Bedroom Royal Villa with Private Pool

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 530 sq m
  • Sea view
  • Sleeps 15
  • 3 King Beds and 4 Double Beds

View all photos for Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 56 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
7 bars/lounges, 2 poolside bars, 4 beach bars, swim-up bar

Atlantis The Royal

Palm Jumeirah
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 477 reviews
The price is AU$1,045
includes taxes & fees
1 Sept - 2 Sept
Atlantis The Royal

About the area

Dubai

A luxury stay in Dubai awaits you at Jumeirah Zabeel Saray Dubai. You'll be 7.1 km (4.4 mi) from The Pointe and 8.8 km (5.5 mi) from Nakheel Mall. Highlights at this beachfront hotel include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Talise Ottoman Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and thalassotherapy. The brasserie, Imperium, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach and enjoy the 2 indoor swimming pools, 2 outdoor tennis courts and gym. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 5-property class Palm Jumeirah hotel include Dubai Marina Mall and The Walk.

What's nearby

  • Nakheel Mall - 12 min drive - 7.8 km
  • Dubai Marina Mall - 18 min drive - 14.8 km
  • Marina Beach - 19 min drive - 14.1 km
  • The Walk - 19 min drive - 14.1 km
  • Mall of the Emirates - 19 min drive - 16.4 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • ‪SĀN Beach - ‬11 min drive
  • ‪Brass Monkey Social - ‬20 min drive
  • ‪Zero Gravity - ‬20 min drive
  • ‪Ula Dubai - ‬11 min drive
  • ‪W Lounge - ‬2 min drive

About this property

Jumeirah Zabeel Saray Dubai

Luxury hotel on the beach, with 2 outdoor pools
Step outside to unwind on the sandy beach. Enjoy your summer holiday at Jumeirah Zabeel Saray Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 405 guestrooms or units
  • 6 levels
  • 10 dining venues
  • Conference rooms
  • Built in 2010
  • Deli
  • Supervised kid's activities
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Jumeirah Zabeel Saray Dubai offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Talise Ottoman Spa has 42 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Similar properties

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Sofitel Dubai The Palm Resort & Spa

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 1,056 reviews
The price is AU$289
includes taxes & fees
7 Aug - 8 Aug
Sofitel Dubai The Palm Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: AED 170 for adults and AED 85 for children
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Nafoorah
  • Amala
  • Imperium
  • Tori Tori
  • Zenzi Beach

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Renovations and closures

The property will be renovating from 1 August 2025 to 15 November 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Alternative facilities are located off-site and include:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 170 for adults and from AED 85 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai Hotel
Jumeirah Zabeel Saray Dubai Dubai
Jumeirah Zabeel Saray Dubai Hotel Dubai

Frequently asked questions

What is the cancellation policy at Jumeirah Zabeel Saray Dubai?

Jumeirah Zabeel Saray Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Zabeel Saray Dubai?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Jumeirah Zabeel Saray Dubai on 1 Sept 2025 start from AU$409.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Zabeel Saray Dubai?

Yep, Jumeirah Zabeel Saray Dubai has a free self car park and free valet parking.

Are there any beaches close to Jumeirah Zabeel Saray Dubai?

The closest beach to Jumeirah Zabeel Saray Dubai is Marina Beach (1.8 km).

Is there a spa on site at Jumeirah Zabeel Saray Dubai?

Yep, Talise Ottoman Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Jumeirah Zabeel Saray Dubai have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Jumeirah Zabeel Saray Dubai?

Jumeirah Zabeel Saray Dubai features a private beach, 2 outdoor pools and 2 indoor pools. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Jumeirah Zabeel Saray Dubai a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jumeirah Zabeel Saray Dubai.

Is Jumeirah Zabeel Saray Dubai family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Jumeirah Zabeel Saray Dubai is a hit with families.

Are there hot tubs in the rooms at Jumeirah Zabeel Saray Dubai?

No, but there are deep-soaking baths in the guestrooms.

Does Jumeirah Zabeel Saray Dubai serve breakfast?

Sure does, buffet brekkie is available daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Jumeirah Zabeel Saray Dubai?

No, Jumeirah Zabeel Saray Dubai does not offer an airport shuttle service.

Is there a bar or restaurant at Jumeirah Zabeel Saray Dubai?

Yep, they've got a lounge bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jumeirah Zabeel Saray Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Zabeel Saray Dubai?

No, pets are not allowed.

Jumeirah Zabeel Saray Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1005 reviews
Rating 8 - Good. 106 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Ruslan

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in Apr 2025

10/10 Excellent

Sergei, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money well managed hotel on Palm Jumeirah. Looking back 10 years and always happy to return. Thank you
Stayed 8 nights in Apr 2025

10/10 Excellent

Pardip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Manivannan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one of the best vacations. Really enjoyed the architectural marvel of this venue. Highly recommend this and will definitely return back.
Stayed 3 nights in Apr 2025

8/10 Good

Gurpreet

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Good hospitality by staff however the property is dated and rooms are dated now
Stayed 5 nights in Apr 2025

6/10 Okay

Joy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The hotel's interior is classy, ​​the bed is super comfortable. We slept wonderfully. Otherwise, the service is not worth the price and the 5 stars by far. The prices in the hotel are completely overpriced. 10 USD for a non-alcoholic drink. The menu on the beach is minimal and the food is just OK. We didn't go to the other restaurants so we can't judge the food there. The beach was very loud and crowded, it must be said that it was school holidays. But an area for adults only to relax would be more than desirable at this price range. The service on the beach was very poor, you had to go and find someone to help you find a place and then to order drinks or ice cream you sometimes had to get someone because no one came by. The room service also leaves a lot to be desired. We ordered ice cubes, lemon and water. First they forgot the lemon and water. Then they immediately forgot the water again, which we then canceled because it took over 40 minutes. Then they tried to sell us a pizza at double the price because we apparently didn't mention the restaurant, although we did. The spa is very nice, but the service is poor. We were told that it was open until 9:30, but at 9:10 p.m. they turned off the sauna and started cleaning, and even came to say that the spa was closing soon. We felt stressed and not relax…how it should be in a spa like this.To sum it all up. It is a nice hotel with stylish decor and a nice spa. However, it is overpriced. And the service is like a 3 star hotel.
Stayed 5 nights in Feb 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service
Stayed 9 nights in Apr 2025

10/10 Excellent

GEOFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this establishment. The warmth of its people was the highlight for me, especially Catalina from the reception.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

Mufid

Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2025

10/10 Excellent

Yaqoob

Stayed 3 nights in Apr 2025

8/10 Good

Humera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Hongxi, Irvine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff could be more responsible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Feb 2025

10/10 Excellent

Elda

Stayed 6 nights in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge luis

Liked: Cleanliness
Stayed 9 nights in Feb 2025

10/10 Excellent

Sharne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, wonderful team. Lost a point due to slightly shabby/dated parts of the room but very minimal.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, exceptional amenities, clean, quiet and beautiful. The only downside is that it's kind of out of the way with traffic to get to the Harbor or town.
Stayed 5 nights in Mar 2025