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Dreams Playa Esmeralda Resort & Spa - All Inclusive

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Dreams Playa Esmeralda Resort & Spa - All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
7 bars/lounges, swim-up bar, poolside bar, beach bar
Lobby
View from room
Preferred Club Presidential Suite Ocean Front | Terrace/patio

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included

Explore the area

Map
Camino a Costa Esmeralda, Playa Esmeralda, Miches, El Seibo
  • Playa Limón
  • Playa Esmeralda
    ‪13 min drive‬
  • Playa Arriba
    ‪35 min drive‬

Room options

View all photos for Preferred Club Junior Suite Swimout - King

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Junior Suite Swimout - King

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Junior Suite Ocean View - DBL

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View - King

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Junior Suite Ocean View - King

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club JR Suite Partial Ocean View - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club JR Suite Partial Ocean View - DBL

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View - King

Separate bathtub and shower, hair dryer, bathrobes, slippers

Junior Suite Tropical View - King

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Junior Suite Ocean Front - DBL

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front - King

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Junior Suite Ocean Front - King

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Junior Suite Swimout - DBL

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Master Suite Ocean Front Swimout

Highlights

Separate sitting area
Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
  • 110 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Partial Ocean View - DBL

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View - King

Separate bathtub and shower, hair dryer, bathrobes, slippers

Junior Suite Partial Ocean View - King

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite Ocean Front

Highlights

Separate sitting area
Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
  • 110 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Pool View - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Pool View - DBL

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr Suite Ocean Front Swimout - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Jr Suite Ocean Front Swimout - DBL

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View - King

Separate bathtub and shower, hair dryer, bathrobes, slippers

Junior Suite Pool View - King

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Tropical View - DBL

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr Suite Ocean Front Swimout - King

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club Jr Suite Ocean Front Swimout - King

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club JR Suite Partial Ocean View - King

1 bedroom, minibar, in-room safe, laptop workspace

Preferred Club JR Suite Partial Ocean View - King

Highlights

Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Presidential Suite Ocean Front

Preferred Club Presidential Suite Ocean Front

Preferred Club Presidential Suite Ocean Front

Highlights

Separate sitting area
Air conditioning
Club Lounge
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
  • 165 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swimout - DBL

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Swimout - DBL

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swimout - King

Separate bathtub and shower, hair dryer, bathrobes, slippers

Junior Suite Swimout - King

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King Bed

Separate bathtub and shower, hair dryer, bathrobes, slippers

Junior Suite Ocean View King Bed

Highlights

Air conditioning
LED TV
Ceiling fan
Separate bedroom
Bathrobes
Separate bath and shower
Hairdryer
Minibar
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Miches

A luxury stay in Miches awaits you at Dreams Playa Esmeralda Resort & Spa - All Inclusive. You'll be 24.1 km (15 mi) from Playa Limón. Highlights at this all-inclusive resort include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .In proximity to this 5-property class Miches resort you'll find Cayo Levantado.
View more Resorts in MichesOpens in a new window

What's nearby

  • Playa Esmeralda - 13 min drive - 4.2 km
  • Playa Arriba - 35 min drive - 20.4 km
  • Montaña Redonda - 36 min drive - 21.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 99 min drive

Restaurants

  • ‪Coco Plum - ‬12 min walk
  • ‪Cayuco Restaurant - ‬9 min walk
  • ‪Al Coco Restaurant - ‬22 min drive
  • ‪Jacqueline Asadero & Restaurant - ‬22 min drive
  • ‪La Playita Sport Bar & Grill Miches - ‬22 min drive

About this property

Dreams Playa Esmeralda Resort & Spa - All Inclusive

Luxury resort on the beach, with 3 outdoor pools
Dreams Playa Esmeralda Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Dreams Playa Esmeralda Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Miches resort.

  • 500 guestrooms or units
  • 4 levels
  • 6 buildings
  • 8 dining venues
  • 7 bars or lounges
  • Conference rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Dreams Playa Esmeralda Resort & Spa - All Inclusive offers 500 accommodations with minibars and a safe. 55-inch LED televisions come with cable channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 11 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

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Secrets Playa Esmeralda Resort & Spa - Adults Only - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 10 reviews
The price is AU$633
includes taxes & fees
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Secrets Playa Esmeralda Resort & Spa - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 1844 Dominican Cuisine
  • Bluewater Grill
  • El Patio
  • Himitsu
  • World Cafe

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Padel
  • Piano
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis lessons
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Playa Esmeralda
Dreams Esmeralda & Spa Miches
Dreams Playa Esmeralda Resort & Spa Resort
Dreams Playa Esmeralda Resort & Spa Miches
Dreams Playa Esmeralda Resort & Spa Resort Miches

Frequently asked questions

Is parking available at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

Yep, Dreams Playa Esmeralda Resort & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Playa Esmeralda Resort & Spa - All Inclusive?

The closest beach to Dreams Playa Esmeralda Resort & Spa - All Inclusive is Cayo Levantado Beach (33.9 km).

Is there a spa on site at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Playa Esmeralda Resort & Spa - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Dreams Playa Esmeralda Resort & Spa - All Inclusive have a pool?

Dreams Playa Esmeralda Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 6:30 PM.

Does Dreams Playa Esmeralda Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

Dreams Playa Esmeralda Resort & Spa - All Inclusive features 3 outdoor pools, a full-service spa and 8 restaurants.

Is Dreams Playa Esmeralda Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Dreams Playa Esmeralda Resort & Spa - All Inclusive is a hit with families.

Does Dreams Playa Esmeralda Resort & Spa - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

No, Dreams Playa Esmeralda Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Playa Esmeralda Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Playa Esmeralda Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Playa Esmeralda Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities
Goof is great. Room are excellent. Pool is ok, can be better. Lazy river is great. Beach is totally covered withdrawal beach, one cannot swim at all, I understand it is out of the resort control
Stayed 7 nights in Jun 2025

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has potential, but there were several letdowns during our stay. For starters, the buffet wasn’t open every night for dinner, and when it was, the food variety was quite limited. There was no ice cream offered — not even basic flavors like vanilla, chocolate, or strawberry, which is something I think should be a must, especially for families with kids. The rooms were comfortable and clean — no complaints there. However, the drinks were disappointing. I tried a few different mixes, and unfortunately, none were good enough to enjoy, so I ended up skipping most of the cocktails. The overall vibe of the hotel is very quiet and relaxing, which could be a plus for those looking to completely unwind. But if you’re into ambiance, music, or more lively energy, you might get bored here. Entertainment was minimal, and the sports bar wasn’t even open every day. Out of all the dining options, the steakhouse was the best, though I’d rate it as just “ok” — not amazing, but decent. In summary, it’s a calm place to disconnect, but I wouldn’t return unless they improved the food, drinks, and entertainment options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tiffany

Stayed 4 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were amazing! If you like quiet relaxation the villas are where you need to be! We loved it. Our personal villa bar had a great bartender named Manny. He was great.
Stayed 6 nights in Jun 2025

6/10 Okay

BINITA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Definitely need improvements in food, staff is not enough
Stayed 5 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities
We were moved to this resort because original resort was not open in time. While this resort was nice, it lacked much to do in the evening. There was entertainment for the night owls, but not for people that go to bed earlier than the teenagers. Also, it is very spread out and hard for friend to get around, especially to eat at night. Also, the restaurants could not keep up with the people they were trying to feed. We were often told the wait would be over an hour or we would get seated and it would take over an hour to get food. The pools were nice and the bars made good drinks.
Stayed 7 nights in Jun 2025

6/10 Okay

Luz

Stayed 7 nights in Jun 2025

10/10 Excellent

Alesande

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property great entertainment great food
Stayed 4 nights in Jun 2025

2/10 Terrible

andrew ulysses

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
0 stars because this hotel was not ready for guests. Thankfully I was rebooked to their sister hotel near the airport. And yes I did receive an email weeks before arrivving telling me the hotel was not ready for guests, but who really reads their emails. I would’ve preferred getting a call and explaining they rebooked me at a different location. So, I traveled 1.5 hours to find out Playa Esmeralda wasn’t open yet. I had to be driven back 1.5 hours back to the sister hotel (near airport- Dreams Cap Cana)
Stayed 5 nights in Jun 2025

10/10 Excellent

Yaima Hernandez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an inconvenience with the booking. The hotel wanted to charge me for my daughter who is still 17 years old as an adult. They said every kid over 12 years old has to pay as an adult. I had to call expedia to fix the problem after 3 hour spending my time with customer service.
Stayed 7 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 5 nights in Jun 2025

6/10 Okay

kim

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beach was full of seaweed not cleaned until last day of our trip. Cheap alcohol was served, no basic condiments such as olives and grapefruit juice. Took too long to receive our food at the restaurants so we would miss the shows. We would arrive at 7 for dinner and by the time we received dinner it was 3 hours later. Staff was friendly and tried their best to make it up to us.
Stayed 7 nights in Jun 2025

6/10 Okay

Laritza, Jupiter

Travelled with group
Liked: Staff & service
The hotel is very nice and the staff was super nice ready to serve. However, the restaurants and the bars were missing the small details and were not ready for our large group, which we reserved well in advance. Some of our rooms had damaged furniture, rooms smelled and the views were subpar. And then we were charged for an upgrade, when we had paid for a specific room in advance. Not sure if we will return.
Stayed 7 nights in Jun 2025

10/10 Excellent

Xandra

Stayed 4 nights in May 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The option of restaurant was great the food was amazing. Staff was nice and kind.
Stayed 3 nights in May 2025

2/10 Terrible

Laquisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was not ready. We did not stay here. We actually found out 20 days before our trip the property was still being built.
Stayed 4 nights in May 2025

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Kateryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, comfortable resort with excellent service and beautiful nature around!
Stayed 6 nights in May 2025

8/10 Good

Gensley J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice for family trip for short trips say max 5 days stays if you only want to stay in the Hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

rosa, Brooklyn

Travelled with family
Liked: Staff & service, amenities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Miladys

Stayed 5 nights in Jun 2025

10/10 Excellent

Isis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó
Stayed 2 nights in Apr 2025