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The Town House

4.0 star property
Beachfront comfort, a fitness centre

Photo gallery for The Town House

Premium Apartment, 2 Bedrooms, Sea View | In-room dining
Premium Apartment, 1 Bedroom, Sea View | View from room
Property entrance
Junior Suite
Luxury Apartment, 1 Bedroom | Private kitchen

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Kitchen
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪3 min walk‬
  • Place, Palace Casino
    ‪16 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View

Luxury Apartment, 2 Bedrooms, Sea View

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View

Premium Apartment, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Sea View

Premium Apartment, 2 Bedrooms, Sea View | Living area

Premium Apartment, 2 Bedrooms, Sea View

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 5 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About the area

Douglas

A family-friendly stay in the heart of Douglas awaits you at The Town House. Within steps you'll find Douglas Beach and Manx Museum. Highlights at this beachfront hotel include a restaurant, and in-room kitchenettes and free WiFi. .Spend the day at the beach and enjoy the on-site gym. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Douglas hotel include Tynwald and Gaiety Theatre.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Tynwald - 3 min walk - 0.3 km
  • Manx Museum - 3 min walk - 0.3 km
  • Gaiety Theatre - 5 min walk - 0.4 km
  • Palace Casino - 16 min walk - 1.4 km

Getting around

  • Douglas Ferry Station - 5 min walk
  • Isle of Man (IOM) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Grain and Vine - ‬3 min walk
  • ‪Jaks Bar & Steakhouse - ‬2 min walk
  • ‪The Conister Arms - ‬1 min walk
  • ‪M&S Café - ‬2 min walk

About this property

The Town House

Beachfront comfort, a fitness centre
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Town House. The hotel can provide concierge services and a complimentary food/drink shopping service.

This 4-star Douglas hotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Lift
  • No smoking on site
  • Dining venue
The Town House offers 15 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 11.95 to 23.50 per person
  • A restaurant

Things to do

  • Gym
  • Playground
  • Racquetball/squash

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the beach

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Town House

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 to 23.50 per person
  • Airport shuttle fee: GBP 27 per person (one-way)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas

Frequently asked questions

What is the cancellation policy at The Town House?

The Town House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Town House?

Yep, The Town House is a short 1-minute walk from Douglas Beach.

Is The Town House family-friendly?

You bet! With amenities such as a playground and free food shopping service, as well as highchairs and children's books in the guestrooms, it's no surprise that The Town House is a hit with families.

Does The Town House serve breakfast?

Sure does, full breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Town House?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Town House?

Yep, you can grab a meal at The Town House's onsite restaurant.

What time are check-in & check-out at The Town House?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Town House?

No, pets and service animals are not allowed.

Reviews

The Town House Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 56 reviews
Rating 8 - Good. 8 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over the bay

We stayed one night at the Town House as we had an early ferry the next day. The hotel manager allowed us to check in early with no extra charge so we could leave our bags and go exploring for the rest of the day. The two room suite had fantastic views into the bay and we enjoyed a bit of a relax after eating out just sitting and watching people walking along the Promenade. Would have been happy to have stayed a day or two longer.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

10/10 Excellent

Khizer

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. A two bedroom apartment which was very clean and had everything we needed. A lovely place to stay 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Carissa, Aurora

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in perfect location

Fabulous apartment with great view of the ocean and main promenade.
Stayed 3 nights in Jun 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Stayed 5 nights in Sep 2023

10/10 Excellent

Rennie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here, would fully recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Ailia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Stayed 8 nights in Aug 2023

8/10 Good

myra

Travelled with family
Liked: Amenities
Nice hotel.
Stayed 1 night in Aug 2023

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Stayed 14 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable apartment.

I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Stayed 3 nights in Jun 2023

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of space in the apartment 👍
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay - everything was perfect for us.

Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Stayed 3 nights in Sep 2022

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Stayed 2 nights in Aug 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Stayed 2 nights in Jul 2022

10/10 Excellent

Marie

Stayed 1 night in Jun 2022

8/10 Good

Ilidia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Douglas, Isle of Man

This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Stayed 1 night in Feb 2020

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019