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Acacia Boutique Hotel

4.0 star property

Photo gallery for Acacia Boutique Hotel

Double or Twin Room, Ensuite, Sea View
Porch
Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia) | Bathroom
Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)
Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Marathon Terrace, Queen's Promenade, Douglas, England, IM2 4NH
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Douglas Bay Horse Tramway
    ‪4 min walk‬
  • Place, Palace Casino
    ‪7 min walk‬
  • Airport, Isle of Man (IOM)
    ‪17 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Double or Twin Room, Ensuite

Standard Double or Twin Room, Ensuite

Standard Double or Twin Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Double or Twin Room, Ensuite, Sea View

Double or Twin Room, Ensuite, Sea View

Double or Twin Room, Ensuite, Sea View

  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the area

Douglas

Acacia Boutique Hotel places you steps from Douglas Beach and within a short 5-minute stroll of Douglas Bay Horse Tramway. Highlights at this beachfront hotel include a restaurant and free daily breakfast. .The restaurant, NEW MANILA, serves Thai cuisine and is open for breakfast, brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free English breakfast is offered between 7 AM and 9 AM. There's also the convenience of free parking nearby. .Places within a 15-minute walk of this 4-property class Douglas hotel include Palace Casino and Onchan Pleasure Park.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Douglas Bay Horse Tramway - 4 min walk - 0.4 km
  • Palace Casino - 7 min walk - 0.7 km
  • Gaiety Theatre - 19 min walk - 1.6 km
  • Manx Museum - 3 min drive - 2.3 km

Getting around

  • Douglas Ferry Station - 9 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 21 min drive

Restaurants

  • ‪Frank Matcham’s - ‬15 min walk
  • ‪Jaks Bar & Steakhouse - ‬19 min walk
  • ‪The Nutty Chef Cafe - ‬3 min drive
  • ‪Sir Norman's (Encore) - ‬16 min walk
  • ‪Henderson & Glass - ‬19 min walk

About this property

Acacia Boutique Hotel

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Acacia Boutique Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Douglas hotel.

  • 12 guestrooms or units
  • English breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Dining venue
Acacia Boutique Hotel offers 12 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A restaurant

Restaurants on site

  • NEW MANILA

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Acacia Boutique Hotel Isle of Man
Acacia Boutique Isle of Man
Acacia Boutique Hotel Douglas
Acacia Boutique Douglas
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel Douglas
Acacia Boutique Hotel Hotel Douglas

Frequently asked questions

What is the cancellation policy at Acacia Boutique Hotel?

Acacia Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Acacia Boutique Hotel?

Yep, Acacia Boutique Hotel is on Douglas Beach.

Is Acacia Boutique Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Acacia Boutique Hotel is a hit with families.

Does Acacia Boutique Hotel serve breakfast?

You bet, free English breakfast is served daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Acacia Boutique Hotel?

No, Acacia Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Acacia Boutique Hotel?

Yep, you can grab a meal at Acacia Boutique Hotel's onsite restaurant that serves Thai cuisine.

What time are check-in & check-out at Acacia Boutique Hotel?

Check-in begins at 5:00 PM. Check-out time is 11:00 AM.

Acacia Boutique Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 7 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Gregory

Liked: Room comfort
Disliked: Staff & service

a bit mixed

The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Acacia

staff friendly room clean and serviced every day only problem kitchen extract exhaust finished by the window which although was locked shut did not seal It came on at 6am and room smelt of breakfast and later on until around midnight it smelt of malaysian food for that reason I would not stay there again
Stayed 6 nights in Aug 2017
Verified

8/10 Good

Arnd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleines Hotel an der Promenade

Kleines Hotel mit 12 Zimmern und asiatischem Restaurant. Kein Lift und enges Treppenhaus. Unser Zimmer war groß genug, das Bad sogar überdurchschnittlich. Frühstück individuell zubereitet und gut. Horse - Tram bzw. Bushaltestelle direkt am Hotel.
Verified

4/10 Poor

Ray

Disliked: Staff & service, room comfort

Not really a hotel

This place should really not refer to itself as either a hotel or boutique. It's a few rooms above a restaurant, that's it. Our room was small but that in itself wasn't a problem for one night, and especially given the price. The bathroom though was tiny and it was almost impossible to get to the sink, and there was mould on the ceiling. The breakfast was great though, really good although there was no coffee available at the time which I find quite incredible. All-in-all, a step-up from your typical Douglas B&B but certainly not hotel class.
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service

Good weekend break

Enjoyable stay, a few minor niggles but I'd happily stay again.
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, enjoyable staff VFM

Good Value, staff assisted with and worked around our travel arrangements
Verified

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechtes Hotel mit gutem Restaurant

Hatten ein Doppelzimmer mit ca 11qm Fläche und direktem Lärm und Geruch aus der Küche. Das entspricht in keiner Weise den Angaben oder 4 Sterne Standard. Ein Bett mit 140 * 195 cm ist kein Doppelbett. Restaurant ist gut, Frühstück für kontinentaleuropäischen Geschmack leider sehr mager ausgestattet. WLAN leider nur sporadisch nutzbar. TV winzig.
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort

Ok, Choose room carefully, also see other reviews

Good choice if you have a car as 24 hour parking available just across the road. Breakfasts excellent.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bit of a let down

Room was nothing like hotel photos. Smallest bedroom we have ever stayed in. Described as a "boutique" hotel and each photo shows a couch in the room. Wasn't even space for a dining chair in our room. There was one suite in the hotel and I reckon that is where all the photos were taken. Bit of a con and felt let down as a result. Pity as otherwise the hotel was ok.
Verified

8/10 Good

Terry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Away!

Even thought the hotel is hidden between a restaurant and ice cream shop the location was good. The morning breakfast that came with our booking was excellent. The hotel seemed to have been update --- and for the price a great deal during our August stay. Rooms without a view were small --- and nothing fancy. I would stay there again.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort