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FAYA Hotel

Property class: 4.5

Photo gallery for FAYA Hotel

A reception area with a marble counter, wooden paneling, and decorative plants.
A buffet table with various baked goods and pastries, including muffins and cookies, arranged on metal stands and wicker baskets.
A hotel room with a yellow armchair, a desk with a lamp, a mirror, and a wardrobe.
A bar area with a variety of liquor bottles, a television screen, and a counter with chairs.
A hotel room with a bed, a desk, a telephone, and a view of the outside balcony.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$112
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37
  • Place, Eko Market
    ‪19 min walk‬
  • Place, Cathedral of Saints Peter and Paul
    ‪2 min drive‬
  • Place, Espace Doual'art
    ‪2 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a nightstand, a painting on the wall, and a window with curtains.

Executive Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a framed picture on the wall, and curtains.

Executive Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, and a mirror.

Executive Twin Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

A living room with two yellow armchairs, a glass coffee table, a lamp, and a painting on the wall.

Deluxe Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

About the area

Douala

FAYA Hotel puts you in the heart of Douala, connected to a shopping centre and within a 20-minute stroll of Cathedral of Saints Peter and Paul and Eko Market. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .F-Bar is the hotel's own cocktail bar. Enjoy the indoor swimming pool and gym. 2153 square feet (200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of free airport pick-up service. .With a stay at this 4.5-property class Akwa II hotel, you'll be 2.2 km (1.4 mi) from Espace Doual'art and 2.9 km (1.8 mi) from Douala Maritime Museum.

What's nearby

  • Eko Market - 19 min walk - 1.6 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Espace Doual'art - 2 min drive - 2.3 km
  • Port of Douala - 4 min drive - 3.4 km
  • Douala Grand Mall - 5 min drive - 5.0 km

Getting around

  • Douala (DLA-Douala Intl.) - 20 min drive

Restaurants

  • ‪Mc Cofee - ‬18 min walk
  • ‪La Reine - ‬17 min walk
  • ‪Caf'Art Bali - ‬17 min walk
  • ‪Mc Burger - ‬9 min walk
  • ‪Opiom Bali - ‬16 min walk

About this property

FAYA Hotel

FAYA Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, a vending machine, and dry cleaning/laundry services are also featured at the luxury FAYA Hotel. A free shuttle from the airport to the hotel is free (available 24 hours). Self parking is free.

This 4.5-star Douala hotel is smoke free.

  • 132 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Pool or billiards table
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
FAYA Hotel offers 132 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium digital channels and smart speakers. Bathrooms include complimentary toiletries and hairdryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MEN $ LADIES. The spa is open daily.

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  • Spa
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4.1 out of 5, Very good, 177 reviews
The price is AU$220
includes taxes & fees
3 Oct - 4 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • F-Bar
  • Green Lounge
  • L'Aromate

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Private pool
  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at FAYA Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 23.0 per night.
  • Cots (infant beds) are available for EUR 16.0 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 23.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

FAYA HOTEL Hotel
FAYA HOTEL Douala
FAYA HOTEL Hotel Douala

Frequently asked questions

What is the cancellation policy at FAYA Hotel?

FAYA Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at FAYA Hotel?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at FAYA Hotel on 1 Nov 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at FAYA Hotel?

Yep, FAYA Hotel has a free self car park.

Is there a spa on site at FAYA Hotel?

Yep, MEN $ LADIES is available for guests.

Does FAYA Hotel have a pool?

FAYA Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at FAYA Hotel?

FAYA Hotel features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with private pools and premium bedding.

What makes FAYA Hotel a romantic place to stay?

Couples dining and romance packages, as well as private pools and premium bedding in the guestrooms, help set the scene for a romantic weekend at FAYA Hotel.

Is FAYA Hotel family-friendly?

You bet! With amenities such as an indoor pool and free airport pick-up, as well as cots/infant beds in the guestrooms, it's no surprise that FAYA Hotel is a hit with families.

Are there hot tubs in the rooms at FAYA Hotel?

No, but there are private pools in the guestrooms.

Does FAYA Hotel serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at FAYA Hotel?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at FAYA Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at FAYA Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at FAYA Hotel?

No, pets and service animals are not allowed.

FAYA Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 15 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, the room is big and comfortable, friendly staff.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spacious and their staffs re friendly too,
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay over there . Staff was very nice and always willing to help .
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staffs very friendly
Stayed 9 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Manager and staff very personable, security is great and almost felt like body guards. Going back there for sure 🙂
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This was not a clean place to stay. Shower water was discolored.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is nice but the beds tend to be very soft around the edges which makes things uncomfortable.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
There was no staff at the front office. The bellman brought my luggage at the front office, but there was no attendant. I had to wait for 30 minutes before the attendant comes.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front-desk service!
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

My preferred hotel in Douala

This is my preferred hotel in Douala. One issue is the bed with edges that are too soft and one can easily fall off the bed. Other than that, everything else is great.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tourist Levy should included by Expedia at purchase.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel seem a bit worn out for its short period of time. The customer service was helpful especially since they forgot to pick me up, and later send a vehicle to get me. Breakfast for great, love the varieties. The rooms were small as compared to what I saw online, however, the bed was comfortable. All the same love the customer service, very friendly.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel staff , food were great but we constantly had issues with water. Either it’s no water available
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They conceal the requirement to remit additional tax obligations that exceed the amounts indicated by the application.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem of dirtiness and crowds around the neighborhood could be of the city and or state level of responsibility other than that the hotel is performing okay in terms of safety and cleanliness. One other thing that could be added is the fact that there is no shower curtains in the bathrooms.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel très sympathique et professionnel, je remercie particulièrement le chauffeur qui est venue m’attendre à l’aéroport … je recommande cet hôtel . Sécurité au top et le grand plus c’est que l’hôtel n’est pas loin des agences de voyage, je n’hésiterai pas de réserver le même hôtel à mon prochain séjour
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top à refaire
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Le personnel, professionnel et disponible souriant, vraiment à l’écoute, je conseille cet hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

Wiffi compliquer
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon service, courtois et professionnel. Un peu bruyant du fait de sa localisation Mais tres bien dans l'ensemble
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Som at føle sig hjemme

Service var super god og personalet venlige og alt hjælpsomme - som at føle sig hjemme. Gode rene værelser - super en rigtig god og dejlig oplevelse - jeg glæder mig til næste besøg
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025