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4.6 out of 5

"I loved the cleanliness. The staff were absolutely fantastic. Definitely will return again " More

By a verified traveller on Wed 23 Oct 2019

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Hotel Description

A luxury stay in the heart of Doha awaits you at Souq Waqif Boutique Hotels by Tivoli. Within steps you'll find Souq Waqif and Pouce. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing visit to Souq Waqif Doha - Spa can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the steam room. The restaurant, Argan, serves Moroccan cuisine and is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam, sauna, and pool loungers. Meeting rooms, a business center, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Places within a 5-minute walk of this 5-star Al Jasra hotel include Gold Souq and Souq Waqif Art Gallery.

Standard Room - Arumaila

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$153* Per night/room 1 Apr. - 2 Apr.

Junior Suite - Al Bidda

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite - Arumaila

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room - Al Mirqab

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room - Al Bidda

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room - Najd

Bed Count 1 King Bed Maximum Occupancy 3 Max

Souq Waqif Boutique Hotels by Tivoli ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Souq Waqif Boutique Hotels by Tivoli

Everyone (8) Couples (1) Family (1)
5 out of 5

Posted by on 25 Feb. 2023

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Comment from Hotel Management

23 Oct. 2023 by Nalin

Dear Elvira,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Nalin Srilath – Cluster Front Office Manager

5 out of 5
I loved the cleanliness. The staff were absolutely fantastic. Definitely will return again

Posted by on 23 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Claude Rababy

Dear valuable guest, Thank you for your review and for choosing souq waqif boutique hotels by Tivoli. We are glad to hear that you have enjoyed your stay with us along with our hotel facilities and services. We are indeed looking forward to welcome you again soon in our hotels. Kind regards, Claude Rababy General Manager

4 out of 5
Location is great but no alcoholic drinks are available at this hotel.

Posted by on 28 Feb. 2019

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Comment from Hotel Management

10 Mar. 2019 by Claude Rababy

Dear valuable guest, Thank you for your nice comment and for your interest to stay with us at souq waqif boutique hotels by Tivoli. Our location is one of the things that we take pride of as Souq waqif is one of the most touristic destinations in Doha. We are looking forward to welcome you again soon in our hotels to explore more of Souq Waqif’s best kept secret as well as the must see attractions in the area. Kind regards, Claude Rababy General Manager

5 out of 5
staff were very helpful in suggesting tours of Doha

Posted by on 9 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Sam Banna

Dear Anonymous , Thank you for taking time to share with us your excellent feedback concerning your recent stay. Am glad our team was being able to assist you with a memorable experience . Looking forward to welcome you back to Souq Waqif Boutique Hotels. Kind Regards , Samer Banna , Front Office Manager

4 out of 5

Nice hotel, good location

Generally a very pleasant stay. Comfortable room, excellent breakfast, polite staff. Only negative was at the end of the trip. When leaving, we asked reception to book us a taxi - instead he booked us a car and we were ripped off for the airport trip. We had always got a metered blue taxi before that - we had no reason to believe the front desk man would cheat us. Such a shame, since all the other staff were so nice.

Posted by , from Australia on 20 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Claude Rababy

Dear Kamala, Thank you for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us along with our hotel facilities and staff services. Also we are sorry for the inconvenience you have encountered upon your departure in regards the taxi. I am sure, this is a rare case as mostly Karwa taxis can be found everywhere in Doha however they are not reliable and doesn’t have specific timings,hence our front office staff noticed another private taxi which doesn't differ much than karwa taxi -the blue one in terms of payment and all his intention was to assist you in a better way to reach the airport on time and prevent any delay. Again ,we do apologize for any inconvenience and we are looking forward to welcome you again in our hotels to provide you with or best services. Kind regards, Claude Rababy General Manager

4 out of 5
The location of the Hotel is excellent being in the Souk. The Souk has a great range of restaurants and market places. We stayed in a superior room that was bigger than average. This was useful as we were there for a few days. Staff were very helpful and the taxi service we arranged through the hotel to and from the airport worked very well. The only negative was the pool. The hours of operation were from 7am to 7pm. In such a hot climate it needed to be extended to after sunset. We visited during Ramadan which was a little challenging for us particularly when temperatures reach well over 40 degrees. You just have to adjust your activities to after sundown.

Posted by , from Australia on 9 Jun. 2018

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Comment from Hotel Management

10 Jun. 2018 by Claude Rababy

Dear Steve, Thank you for your candid feedback and for choosing souq waqif boutique hotels by Tivoli. We are glad to know that you have enjoyed your stay with us along with our staff services and hotel facilities. Also we appreciate your feedback in regards the operating hours revision and please be assured that your note will be taken into consideration. We are looking forward to welcome you again soon in our hotels. Kind regards, Claude Rababy General Manager

4 out of 5

Hotel right in the centre of the Souk action.

Pros: We loved the location.
Location: Inside the Souk Waqif surrounded by restarants of all nationalities. The Museum of Islamic Art is easy walking distance and definately worth a visit.
We picked this hotel as we wanted to stay inside the Souk. It is actually a number of hotels spread throughout the Souk ours was the Najb. You checkin at a reception point where it is easier for taxis to drop you off and they transport you to your hotel by golf car. Our updated traditional style room was very comfortable and quite but just outside was the hustle of the Souk. Lots of interesting restarants within easy walking distance. We would recommend their nightly free Souk Walking tour, fun and interesting.

Posted by on 31 May 2018

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Comment from Hotel Management

6 Jun. 2018 by Claude Rababy

Dear Valuable guest, Thank you for your comment and for choosing Souq Waqif Boutique Hotels by Tivoli. Souq Waqif Boutique Hotels is a collection of 9 unique exclusive hotels. Each hotel embraces the rich heritage of Qatar and are individually styled in contemporary design while also offering the best in traditional Qatari hospitality. We are delighted to know that you have enjoyed your stay with us along with our hotel concept and surrounding areas and traditional attractions. We are looking forward to welcome you back soon in our hotels. Please do contact us if there is anything we can assist you in particular. Kind regards, Claude rababy General Manager

5 out of 5

Great location, excellent staff.

Pros: The pool. The location.
Cons: A couple of minor in-room maintenance issues (TV remote being one). Slightly broader in-room dining menu.
We stayed here for a 24 hour stop over in Doha, to get a small feeling for the city. The location of the hotel in the Souq Waqif was great. Caught a taxi from the airport to the hotel, met by a staff member at the drop off, hand held check-in to beautiful hotel (El Mirqab). Limited in-room dining. Super attentive staff who helped with the most effective way to use our brief stay in Doha, beautiful, private, outdoor pool. Recommended.

Posted by , from Sydney on 3 May 2018

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Comment from Hotel Management

5 May 2018 by George Al Bady

Dear Stephanie, Thank you so much for your amazing review and for choosing Souq Waqif Boutique Hotels by Tivoli during your stop-over in Doha. I am very delighted with your kind words and that you have enjoyed your stay with us along with our staff services. We apologize for any inconvenience you may have encountered in regards the in room dining items variety and TV remote,rest assured that we have note all your comments and it will be taken into serious consideration and we will make the necessary certainly. We are looking forward to welcome again soon in our hotels and provide you with our best services. Kind regards, George Al Bady General Manager

5 out of 5

Right in the heart of things

Pros: Room facilities, location, staff
Cons: Nothing
Location: Souq, Corniche, Museirab Museums, Museum of Islamic Art, good restaurants and sheesha cafes.
From the moment of stepping out of the cab this hotel surpassed all expectations. It is a group of extant low rise buildings located right in the middle of the working souq that have been developed into truly superb hotels of 5* standard. the rooms are fabulous but I think it is the staff who make this place such a pleasure. and it's so inexpensive!! From the door of your hotel you can walk directly through the cool alleys of the souq down to the Corniche and a 15 minute slow ramble to the Museum of Islamic Art. You feel like you're in the heart of Qatar - even tho you can see downtown Doha across the water. Will only stay here in Doha.

Posted by , from Victoria Australia on 15 Oct. 2017

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Comment from Hotel Management

23 Oct. 2017 by Hafidh Al Busaidy

Dear Fiona, Thank you so much for your amazing review and for choosing Souq Waqif Boutique Hotels by Tivoli during your stay in Doha. I am very delighted with your kind words and appreciate the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us along with our location. I have shared your feedback to the team and they are very glad that you have appreciated the services they have provided. We are looking forward to welcome you again soon in our hotels to explore more of Souq Waqif’s best kept secret as well as the must see attractions in the area. We hope to see you soon. Kind regards, Hafidh Al Busaidy General Manager

5 out of 5

A fantastic experience

Pros: Exemplary customer service
We have stayed in many hotels in our busy lifetime but this hotel was perhaps the best we have ever stayed in. The Butler service for assisting in itineraries to maximise ones time in Doha is invaluable - many thanks to Keran.

Posted by , from Adelaide Australia on 11 Aug. 2017

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Comment from Hotel Management

15 Aug. 2017 by Hafidh Al Busaidy

Dear Phil and Kathy, Thank you for this incredible review. I am delighted that you enjoyed your previous stay in our hotel. I am glad you liked our location and the services that our Team Members have provided and sincere thanks for having appreciated it.I am sure that the entire butlers team will be happy to know their efforts have been recognized.especially Keran. We are looking forward to welcome you soon again. Regards, Hafidh Al Busaidy General Manager

About the Souq Waqif Boutique Hotels by Tivoli

Location Souq Waqif, Doha,

Property Features

Souq Waqif Boutique Hotels by Tivoli offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. A 24-hour fitness center, spa services, and a library are also featured at the luxury Souq Waqif Boutique Hotels by Tivoli. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Doha hotel.

  • 160 guestrooms or units
  • 8 buildings
  • 3 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in some public areas: Free WiFi

Transport

  • Metro station: Souq Waqif Station Metro Goldline (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Souq Waqif Boutique Hotels by Tivoli offers 160 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Souq Waqif Boutique Hotels by Tivoli has 3 restaurants serving breakfast, lunch, and dinner.

Argan - This restaurant specializes in Moroccan cuisine. Open daily.

Al Shurfa Arabic Lounge - This restaurant specializes in Middle Eastern cuisine and serves lunch and dinner. Open daily.

La Patisserie - This café specializes in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Souq Waqif Boutique Hotels by Tivoli offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for QAR 100.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Souq Waqif Boutique Hotels by Tivoli

Policies

This hotel will place an authorization of QAR 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately QAR 120 for adults and QAR 60 for children
  • Airport shuttle fee: QAR 150 per vehicle (one way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: QAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Souq Waqif Boutique Hotels by Tivoli.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.