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Iberostar Waves Mehari Djerba

4.0 star property

Photo gallery for Iberostar Waves Mehari Djerba

On the beach, white sand
2 outdoor pools, pool umbrellas, pool loungers
Reception
2 restaurants; breakfast, lunch and dinner served
Breakfast buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
The current price is AU$484
includes taxes & fees
27 June - 28 June

Explore the area

View map
B.p 242 Route Touristique, Djerba Midun, 04116
  • Place, Sidi Mehrez Beach
    ‪7 min walk‬
  • Place, Djerba Golf Club
    ‪15 min walk‬
  • Place, Houmt Souq Harbour
    ‪18 min drive‬
  • Airport, Houmt Souk (DJE-Djerba - Zaris)
    ‪30 min drive‬

Room options

View all photos for Double Room, Pool View

View from room

Double Room, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Garden View (2 Adults & 2 Children)

Minibar, individually decorated, individually furnished, desk

Family Room, Garden View (2 Adults & 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Double Room, Terrace, Sea View

Premium Double Room, Terrace, Sea View

Premium Double Room, Terrace, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, Connecting Rooms (2 Adults & 2 Children)

Minibar, individually decorated, individually furnished, desk

Standard Room, Connecting Rooms (2 Adults & 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Connecting Rooms (2 Adults & 3 Children)

Minibar, individually decorated, individually furnished, desk

Standard Room, Connecting Rooms (2 Adults & 3 Children)

  • 48 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Twin Room, Garden View Single use

View from room

Twin Room, Garden View Single use

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, individually decorated, individually furnished, desk

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use

Minibar, individually decorated, individually furnished, desk

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room, Garden View

Premium Double Room, Garden View

Premium Double Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Bungalow (Private Garden)

Superior Bungalow (Private Garden) | View from room

Superior Bungalow (Private Garden)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Twin Room, Garden View

View from room

Twin Room, Garden View

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Garden View

Minibar, individually decorated, individually furnished, desk

Family Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

About the area

Djerba Midun

At Iberostar Waves Mehari Djerba you'll be within a 10-minute walk of Sidi Mehrez Beach and 2.6 km (1.6 mi) from Tourgueness Lighthouse. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and 4 bars/lounges. .A day of pampering can include massages and facials. The buffet restaurant, Restaurante Midoun, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Djerba Midun hotel, you'll be 2.8 km (1.7 mi) from Djerba Explore Park and 2.9 km (1.8 mi) from Lalla Hadria Museum.

What's nearby

  • Sidi Mehrez Beach - 7 min walk - 0.6 km
  • Djerba Golf Club - 15 min walk - 1.3 km
  • Souk Midoun - 6 min drive - 6.7 km
  • Houmt Souq Harbour - 18 min drive - 23.0 km
  • Djerbahood - 24 min drive - 27.5 km

Getting around

  • Houmt Souk (DJE-Djerba - Zaris) - 45 min drive

Restaurants

  • ‪Moonlight - ‬4 min drive
  • ‪Beach Bar (Seabel Rym Beach) - ‬6 min drive
  • ‪Maya Beach Bar - ‬7 min walk
  • ‪Guelala restaurant riu palace royal garden - ‬9 min walk
  • ‪Pronto Pizza - ‬7 min drive

About this property

Iberostar Waves Mehari Djerba

Some rates at Iberostar Waves Mehari Djerba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Mehari Djerba offers its guests 2 outdoor swimming pools, outdoor tennis courts, a waterslide, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

You'll find a business centre on site. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Iberostar Waves Mehari Djerba. Self parking is free.

This 4-star Djerba Midun hotel is smoke free.

  • 1 floor
  • 300 guestrooms or units
  • 9 buildings
  • 2 dining venues
  • 4 bars or lounges
  • Built in 1992
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Iberostar Waves Mehari Djerba offers 300 air-conditioned accommodations with minibars and free toiletries. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials and body treatments.

Similar properties

Indoor pool, 2 outdoor pools
Hotel Fiesta Beach Djerba
Djerba Midun
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 140 reviews
The price is AU$241
includes taxes & fees
10 June - 11 June
Hotel Fiesta Beach Djerba

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Restaurante La Guellala
  • Restaurante Midoun

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Playground
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Playground
  • Pool toys
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 floor
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from November 25 2025 to November 25 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.30 per accommodation, per stay
  • Tourism fee: EUR 3.56 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Mehari
Iberostar Mehari Djerba Midou
Iberostar Mehari Djerba Hotel Midoun
Iberostar Mehari Djerba Midoun
Iberostar Mehari Djerba Hotel Djerba Midun
Iberostar Mehari Djerba Djerba Midun
Hotel Iberostar Mehari Djerba Djerba Midun
Djerba Midun Iberostar Mehari Djerba Hotel
Hotel Iberostar Mehari Djerba
Iberostar Mehari Djerba Hotel
Iberostar Mehari Djerba
Iberostar Waves Mehari Djerba Hotel
Iberostar Waves Mehari Djerba Djerba Midun
Iberostar Waves Mehari Djerba Hotel Djerba Midun

Frequently asked questions

What is the cancellation policy at Iberostar Waves Mehari Djerba?

Iberostar Waves Mehari Djerba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Iberostar Waves Mehari Djerba?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Iberostar Waves Mehari Djerba on 27 June 2026 start from AU$484, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Iberostar Waves Mehari Djerba?

Yep, Iberostar Waves Mehari Djerba has a free self car park.

Are there any beaches close to Iberostar Waves Mehari Djerba?

Yep, Iberostar Waves Mehari Djerba is a short 9-minute walk from Sidi Mehrez Beach.

Is there a spa on site at Iberostar Waves Mehari Djerba?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Iberostar Waves Mehari Djerba have a pool?

Iberostar Waves Mehari Djerba has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Iberostar Waves Mehari Djerba have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Iberostar Waves Mehari Djerba?

Iberostar Waves Mehari Djerba features 2 outdoor pools, 1 hot tub and 2 restaurants.

Is there a free airport shuttle available at Iberostar Waves Mehari Djerba?

No, Iberostar Waves Mehari Djerba does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Mehari Djerba?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from November 25 2025 to November 25 2026 (dates subject to change).

What time are check-in & check-out at Iberostar Waves Mehari Djerba?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Mehari Djerba?

No, only service animals are allowed.

Iberostar Waves Mehari Djerba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 349 reviews
Rating 8 - Good. 133 out of 349 reviews
Rating 6 - Okay. 25 out of 349 reviews
Rating 4 - Poor. 9 out of 349 reviews
Rating 2 - Terrible. 8 out of 349 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Serag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel recommended for family stay
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

venessa

Liked: Cleanliness, staff & service, amenities
The staff were nice
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Verified

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great activities, staff are friendly and welcoming
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay on Djerba. We had a few hiccups during the check in but the rest of the holiday was really good. Very attentive staff, delicious food, clean and safe beach.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is really nice. Staff is welcoming, helpful, friendly. Animations are great with a lot to do on the resort itself. The dining experience in all inclusive is very impressive. The food buffet is amazing and all very tasty with an immense variety of choices even for kids.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service from the staff, great buffet, wonderful location at the beach.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

oldes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. I highly recommend it
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Ramzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
………..
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed it
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Ruth

Liked: Staff & service, amenities
There were some issues in my room, but you can’t beat a room and half board at such a low price. The food was nice in the restaurant, and all the staff were friendly.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Dawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all ,all good
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Madar

Liked: Cleanliness, staff & service, amenities
Nice resort in tourist area in the island . Clean , good food and nice amenities. It was raining the day we were there so we didn’t get to use the pool , just wish the indoor pool opened longer hour specially on rainy days. Room was clean and big with beautiful view . Just wish they have coffee maker in the room.
Verified

4/10 Poor

Monica

Liked: Cleanliness
Disliked: Amenities
For a 5 star hotel, the rooms were not great. Water pressure in the shower was terrible and they put me in a room that was as far as possible from reception. It made no sense, considering the very few people staying at the hotel. The first receptionist had terrible customer service. When I returned at night after a long day of touring, the fellow at reception was on his phone and barely acknowledged me, even after I had to walk all the way back from my room because me key was not working. There were 2 other men at reception the next day, and they were friendly and responsive. Breakfast was ok and the staff seemed friendly. But the coffee machines were sub standard. If you are looking for a true 5 star experience, this is not it.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ayman

Liked: Cleanliness, amenities, property conditions & facilities
Pros: clean rooms, nice swimming pool, very helpful front desk staff especially Imen Cons: the mlawi woman was rude and pretty odd, small rooms, lack of food variety :same fish for 4 days
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Stayed during low season so many of the facilities weren’t really in use such as pool bar and beach bar but I imagine they’d be nice. Has a good indoor pool to help out during the colder months.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Bilel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Sejour agreable
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a great value. In the winter it’s too cold to swim outdoors but we brought tennis rackets and played lots of tennis, basketball and indoor swimming. The only thing that I didn’t like was that there was a smoking lounge inside the hotel lobby so the reception area always smelled like cigarettes. If the hotel would move the smoking area outside and away from the doors it would make the hotel much more appealing. It seems like a lot of the hotels in Djerba have indoor smoking.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyable family holiday

We were looking for a family friendly hotel to relax, enjoy pool and beach time, spacious and comfortable rooms, and discover a new destination. That’s exactly what we found with Djerba and Iberostar hotel. Hotel Staff was really friendly, kids pool fun and big, large main pool, and perfect indoor pool for colder days, beautiful setting and beach, lots of sport and kids animations like mini disco every night which our 5 and 8 yo boys loved. Food was very good and varied every day with local and international dishes. I recommend this hotel. We also took the time to explore Djerba in Taxi on our own (Djerba explore and crocodile farm 5min drive away, countryside Gedalla and Djerba hood, and Thursday market at Houmt souk). The taxis drivers are all friendly and honest.
Stayed 8 nights in Mar 2024
Verified

4/10 Poor

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel for 4 nights and since the forst I asked to fix the AC in my room. They didn’t manage to fix even though I kept asking more than once every day
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my experience at Iberostar Méhari Djerba. Delicious tasty food options for breakfast, lunch and dinner. Beautiful beach on the Mediterranean. Free beach umbrellas and chairs. Terrific animation team. Creative and interesting dance shows. Room was very clean. Fresh towels provided daily. Hajer did a fantastic job cleaning our room. She created different animals out of towels and our bed linens. We loved that! Crocodiles, swans and birds!! Thank you for your dedication and for making our room super clean and comfortable to stay in. My family and I would definitely come to your hotel again for our summer holidays.
Stayed 10 nights in Jul 2024
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with lots of amenities, staff are friendly and the rooms are nice with everything you need. We went out of season (Feb) so many places outsidea of the hotel were closed/limited which was fine as the hotel has lots to do anyway. Areas outside of the hotel are very littered with building debris and general rubbish which is a shame as it is a gorgeous area. The food in the restaurant was great for breakfast, lunch and dinner options. The staff however were very easily bribed and swayed by any customers offering the best tips and gifts. Everyday, "the best" tables were reserved and certain guests had their sole attention which meant many tables were not clean and you often had to collect your own cutlery, water and had dirty plates around you. So if you want a general level of service, be prepared to tip! The cleaning staff were an absolute dream, very friendly and accommodating, leaving funny towel arrangements and even little sweets!
Stayed 7 nights in Feb 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful customer service

Stay was mediocre. Awful customer service. Flight was cancelled and I showed up a day late but they still charged us as well as the city tax for the extra day we were not there. Just not worth it when you’re traveling on a family vacation with a one year old to deal with situations like this and very inconsiderate staff.
Stayed 6 nights in Jun 2022
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Disappointed

What can I say I booked a stay of over a month but had to leave earlier then expected due to bad Wi-Fi ( well more accurately described an almost non existing Wi-Fi ) I work while away from home and in this day and age it’s unacceptable. Also be aware if you’re a non smoker or have asthma that most places will allow smoking, for me personally that was Offputting. Now the good points: room was clean , swimming pool during the winter season was heated ( indoor pool) Nice outdoor pools . Things that can be improved is food quality it’s is very repetitive and also train your staff to not flirt with costumers ( I had a couple of times waiters writing their phone numbers on napkins) thirdly improve the Wi-Fi .
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

adil

Liked: Cleanliness, staff & service, amenities
Tres bon hotel ! Accueil parfait . Buffet tres superieur a la moyenne des hotels ! Quelques petits bemol parfois sur la precision des details de l’experience. Mais sinon tres bien
Stayed 2 nights in Nov 2025