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The Black Swan Hotel

3.0 star property

Photo gallery for The Black Swan Hotel

Restaurant
Fireplace
Exterior
Dining
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View map
25-26 Market Place, Devizes, England, SN10 1JQ
  • Place, Kennet & Avon Canal
    ‪3 min walk‬
  • Place, Wadworth Brewery
    ‪3 min walk‬
  • Place, Wiltshire Heritage Museum
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪99 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Devizes

The Black Swan Hotel puts you in the heart of Devizes, steps from Wadworth Brewery and within a 10-minute stroll of Wiltshire Heritage Museum. Highlights at this hotel include free cooked-to-order breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, wedding services and a fireplace in the lobby. Additionally, you'll find luggage storage. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 3-property class Devizes hotel include Kennet & Avon Canal and Oare House.

What's nearby

  • Kennet & Avon Canal - 3 min walk - 0.3 km
  • Wadworth Brewery - 3 min walk - 0.3 km
  • Wiltshire Heritage Museum - 5 min walk - 0.4 km
  • Devizes Leisure Centre - 11 min walk - 0.9 km
  • Caen Hill Locks - 6 min drive - 2.4 km

Getting around

  • Melksham Station - 17 min drive
  • Bristol International Airport (BRS) - 83 min drive

Restaurants

  • ‪The Pour House - ‬4 min walk
  • ‪The Silk Mercer (Wetherspoon) - ‬2 min walk
  • ‪White Bear - ‬4 min walk
  • ‪The Black Swan - ‬1 min walk
  • ‪Black Dog Coffee Co. - ‬3 min walk

About this property

The Black Swan Hotel

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available. A complete renovation of The Black Swan Hotel was completed in March 2016.

Smoking is allowed in designated areas at this 3-star Devizes hotel.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1737
  • Cooked-to-order breakfast (free)
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Smoking in designated areas
The Black Swan Hotel offers 12 accommodations with coffee/tea makers. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Built in 1737
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - March 2016
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM

Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Devizes

Black Swan Hotel Devizes

The Black Swan Hotel Hotel

The Black Swan Hotel Devizes

The Black Swan Hotel Hotel Devizes

Frequently asked questions

Is parking available at The Black Swan Hotel?

Yep, The Black Swan Hotel has a free self car park.

Does The Black Swan Hotel serve breakfast?

Yeah, complimentary cooked-to-order brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Black Swan Hotel?

No, The Black Swan Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Black Swan Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Black Swan Hotel?

Dogs are welcome at The Black Swan Hotel, with food and water bowls on offer.

The Black Swan Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 134 reviews
Rating 8 - Good. 45 out of 134 reviews
Rating 6 - Okay. 24 out of 134 reviews
Rating 4 - Poor. 17 out of 134 reviews
Rating 2 - Terrible. 10 out of 134 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great service clean spacious room and the breakfast on the morning was excellent would highly recommend this place , great value For money
Stayed 1 night in Oct 2020

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, lovely accommodation I would highly recommend
Stayed 2 nights in Sep 2020

8/10 Good

William, Kingston-upon-Thames

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic coaching inn, full of atmosphere, doing its best to serve its customers in present difficult (Covid) times.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast!
Stayed 1 night in Sep 2020

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort

Business trip.

Good central location, restrictions in place because of Covid19 but didn't hamper my stay. Room was clean and comfortable. Breakfast was plentiful.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Simon, Nottinghamshire

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly. Perfectly clean. Great choices for breakfast (veggie / healthy / piscy / vegan options especially good and 'full') Decent 'bathroom (no bath but good shower and everything else good). Stingy amenities e.g. ONE sachet of hot-chocolate, ONE shampoo / conditioner) NO tissues, HEATING OFF OVERNIGHT (as this is a grade 2 listed building I appreciate that windows cannot be double glazed but as secondary glazing wasn't fitted decent heating is a MUST, NO PARKING as such (off-road course via the back of a council car-park IF no one is in the space where the back wall of the pub is missing AND you have a tiny car with good ground-clearance AND there is space), TV dangling off the wall and TV was blocked by the post of the cut-down corner post of the bed, Check-in time different to that advertised on Expedia (manager phoned us a couple of hours before we thought we'd have to check in which meant we had to leave our previous place early and rush to check in). 'Could have done better with a little effort / thought'.
Stayed 3 nights in Feb 2020

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Poor loo paper !

Excellent stay lovely staff two slight niggles, the stairs are quite steep and the quality of the toilet paper was appalling no doubt some bean counter has worked out they can save money Not acceptable in this otherwise lovely friendly hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service with a smile

From the moment we arrived, our hosts were friendly and welcoming and extremely helpful. The room was good and the bed really comfortable, a great nights sleep. Devises has quite a bit to offer, from the shopping, the nightlife and the people in general we found to be friendly and charming. A really great stay and somewhere I will return to. Well done all at the Black Swan, amazing service.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for town centee shopping. The hotel car park is difficult to find and too small for staying guests.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky room...nice and quiet....lovely bathroom. The reception on the TV did not work properly.
Stayed 2 nights in Nov 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The black swan Devises

From walking in the door to handing the room key back the staff at the black Swan were happy to help and chat . The room was exquisite and quaint . And the selection of foods available was fantastic . Thank you for such a relaxing stay
The gateway
Proper warming fire
Stayed 1 night in Nov 2019

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old English Inn, great for a short stay lovely breakfasts, staff hospitable
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent night at The Black Swan! Quirky, friendly, organised. I stayed in Room 4, lovely bed, linen and a good shower. I swapped my room for a double upon arrival as had booked a twin, which was dealt with quickly and with smiles. There was a vibrant atmosphere in the bar and restaurant throughout the day and of course Devizes didn't dissapointed in terms of having something to keep me occupied. As a single traveller I felt safe and thoroughly enjoyed my little trip. The cooked breakfast was also very good. I would definitely recommend and return!
Stayed 1 night in Oct 2019

8/10 Good

jeff

Stayed 2 nights in Sep 2019

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is a lovely hotel with lovely amenities and truly lovely staff.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very narrow difficult staircase to bedroom and only average dinning room. Bedroom and Bathroom very good.
Stayed 2 nights in Sep 2019

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spouse and I had an amazing 2 nights staying at the Black Swan Inn. We were looking for a getaway and found this little gem hidden in the Market Place of Devizes. The staff were great and their eagerness to provide a service that enhanced our time there was nothing short of brilliant. The food was and is amazing and for an evening meal, I can really recommend their chicken dish for two to share. We stayed in room four which wasn't a big room but is in character with this listed building and room sizes of the time. It had, I'm sure, the tallest king size bed in the world and you had to literally climb into bed (I wonder if this is where the saying comes from), it do'es kind of overshadow the room but the comfort of it certainly makes you forget that. The shower is to die for with amazing water pressure and the only thing that would enhance it, would be the addition of a handheld showerhead for those hard to get at places. The only other thing I would add is that a pedestal fan wouldn't go amiss for the summer nights. Now to the bit that may put off some folk or attract others, the Black Swan Inn is listed as one of the 7 most haunted hotels in Britain, a fact that we were not aware of and more so, we were staying in room 4, the haunted room. This
Stayed 2 nights in Sep 2019

10/10 Excellent

Julie, Jersey C.I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bags of character

staff bent over backwards to make our stay a great one, hotel had bags of character as did Shirley!! Loved the live music and jamming sessions but really sorry that Florence and John are leaving and the hotel and bar are to be updated and refurbished.
Stayed 2 nights in Oct 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Pete, Cardiff, Wales

Liked: Staff & service, property conditions & facilities, room comfort

Nice old England hotel

Really nice old England hotel. Loads of character with big open fire places and old oak beams. Feels like your staying back in time but with all the mode cons like WiFi and power showers. Really enjoyed my stay great atmosphere and welcoming staff plus u get a good full English breakfast in the morning. Will definitely come back for another visit 😉
Stayed 1 night in Sep 2017

10/10 Excellent

John, Herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at the Black Swan

Great place to stay, very atmospheric and quirky. Room 4 had some interesting antique furniture. The hotel is a feast for the eyes, lots of interesting things to look at. On the Friday we stayed there was a live band, and a mix of people calling in, from young to old. The staff were very helpful , breakfast was great. We were told about ghosts which had been seen at the Hotel. Tis pity it is changing ownership as I fear it will lose its charming quirky character. John
Stayed 1 night in Sep 2017