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Embassy Suites by Hilton Detroit Troy Auburn Hills

3.5 star property
Suburban hotel with free breakfast and free local area shuttle

Photo gallery for Embassy Suites by Hilton Detroit Troy Auburn Hills

Terrace/patio
Lobby
Lobby
Indoor pool
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$189
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
850 Tower Dr, Troy, MI, 48098
  • Place, Polar Bears Memorial
    ‪10 min walk‬
  • Place, Great Lakes Crossing Outlets
    ‪12 min drive‬
  • Place, Detroit Zoo
    ‪12 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪43 min drive‬

Room options

View all photos for Standard King Room

1 bedroom, pillow-top beds, in-room safe, desk

Standard King Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive, Two Double Beds, Non-Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Executive, Two Double Beds, Non-Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Family Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

55-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Two Room King Suite-Mobility Accessible With Roll In Shower

  • Sleeps 4

1 King-2 Room Suite-Mobility Access W/Tub

  • Sleeps 4

View all photos for One king executive

1 bedroom, pillow-top beds, in-room safe, desk

One king executive

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Room King Family Suite

  • Sleeps 4

2 Double Bed-2 Room Executive Suite

  • Sleeps 6

Two-Room Executive King Suite

  • Sleeps 4

2 Double Bed-2 Room Suite

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

Standard King Room

  • Sleeps 4

Oversized Two-Room Suite With 2 Double Beds

  • Sleeps 6

Two-Room King Suite With City View

  • Sleeps 4

View all photos for Standard 2 Doubles

1 bedroom, pillow-top beds, in-room safe, desk

Standard 2 Doubles

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Hampton Inn & Suites Detroit/Troy

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  • Pool
  • Breakfast included
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4.3 out of 5, Excellent, 1,001 reviews
The price is AU$195
includes taxes & fees
29 Jan - 30 Jan
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About the area

Troy

Embassy Suites by Hilton Detroit Troy Auburn Hills puts you in the centre of Troy, 3.6 km (2.2 mi) from Troy Historic Village and 6 km (3.7 mi) from Somerset Collection. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Riparian Grille, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 10000 square feet (929 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3.5-property class Troy hotel include Oakland University and Red Oaks Waterpark.

What's nearby

  • Polar Bears Memorial - 10 min walk - 0.8 km
  • Somerset Collection - 4 min drive - 6.8 km
  • Oakland University - 7 min drive - 13.9 km
  • Great Lakes Crossing Outlets - 12 min drive - 23.1 km
  • Detroit Zoo - 12 min drive - 24.1 km

Getting around

  • Troy Transit Center - 15 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 45 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Panera Bread - ‬13 min walk
  • ‪Red Robin - ‬11 min walk
  • ‪Shiromaru - ‬9 min walk

About this property

Embassy Suites by Hilton Detroit Troy Auburn Hills

Suburban hotel with free breakfast and free local area shuttle
Embassy Suites by Hilton Detroit Troy Auburn Hills offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Detroit Troy Auburn Hills. A free area shuttle within 5 miles is available. Parking is available for a fee.

  • 251 guestrooms or units
  • 8 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Ski lift tickets
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Detroit Troy Auburn Hills offers 251 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Housekeeping is provided on request.

Similar properties

Terrace/patio
Home2 Suites by Hilton Troy
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 656 reviews
The price is AU$176
includes taxes & fees
31 Jan - 1 Feb
Home2 Suites by Hilton Troy

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Indoor pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Detroit-Troy/Auburn
Embassy Suites Detroit-Troy/Auburn Hills
Embassy Suites Detroit-Troy/Auburn Hotel
Embassy Suites Detroit-Troy/Auburn Hotel Hills
Embassy Suites Hilton Detroit Troy Auburn Hills
Embassy Suites Hilton Detroit Troy Auburn Hills Hotel
Embassy Suites Hilton Detroit Hotel
Embassy Suites Hilton Detroit
Embassy Suites by Hilton Detroit Troy Auburn Hills Troy
Embassy Suites by Hilton Detroit Troy Auburn Hills Hotel
Embassy Suites by Hilton Detroit Troy Auburn Hills Hotel Troy

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Embassy Suites by Hilton Detroit Troy Auburn Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Detroit Troy Auburn Hills?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Detroit Troy Auburn Hills on 25 Jan 2026 start from AU$189.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Yep, Embassy Suites by Hilton Detroit Troy Auburn Hills has a self car park for USD 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton Detroit Troy Auburn Hills?

The closest beach to Embassy Suites by Hilton Detroit Troy Auburn Hills is Eastwood Beach (15.6 km).

Does Embassy Suites by Hilton Detroit Troy Auburn Hills have a pool?

Embassy Suites by Hilton Detroit Troy Auburn Hills has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Detroit Troy Auburn Hills a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Detroit Troy Auburn Hills.

Is Embassy Suites by Hilton Detroit Troy Auburn Hills family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Detroit Troy Auburn Hills is a hit with families.

Does Embassy Suites by Hilton Detroit Troy Auburn Hills serve breakfast?

Yeah, travelers quite like the free buffet breakfast here! Served on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Detroit Troy Auburn Hills?

No, Embassy Suites by Hilton Detroit Troy Auburn Hills does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Cats and dogs are welcome at Embassy Suites by Hilton Detroit Troy Auburn Hills, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton Detroit Troy Auburn Hills Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

8/10 Good

KARIN M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very crowded with a bunch of reunions, staff was pretty helpful. However they charged me for parking (for no car) and took 3 mos and several calls to get it refunded. Sundries are really expensive, bar in lobby was convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bonita

Stayed 4 nights in Sep 2025

6/10 Okay

Jeff

Liked: Staff & service, amenities, property conditions & facilities
Overall nice hotel. A $10/ car/night parking fee is absurd. Another way for these companies to screw the customer out of extra money.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfasts were great The room itself was initially the handicapped room and our new room we had to request was next to it and all maid and cleaning traffic. Moreover we had to pay for parking which was a disgrace. Embassy Suites again? Probably not!
Stayed 2 nights in Sep 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the convenience of made to order breakfast. Rooms were extremely clean and the staff was very responsive.
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed myself. They had the best breakfast selection. The omelet was great. The staff was extremely helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charges $10 for Parking

An average Embassy Suites that charges $10 for parking. The hotel is surrounded by empty parking lots.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

Areej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Dionntae

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Luay

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not too good
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here.
Stayed 2 nights in Aug 2025

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad facilities, clogged toilets,bathtub with hairs, Remote control batteries dead, rude bartender No manager on site,been an embassy suites customer for 15 years Traveling across all USA BY FAR THIS IS THE WORST ONE
Stayed 2 nights in Aug 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with Larry was professional, courteous and efficient. He was very welcoming. Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice sized pool, about 35 ft long
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Travelled with group
Somehow I accidentally booked a handicap room and they said they could not change the room because I booked it with Expedia instead with them. The room was horrible, hardly any furniture in it. No nightstand on one side. The bathroom was so dimly light you could barely see and no way could you even put make up on. No mirror in the bedroom or anywhere else. It was depressing and the staff was NOT friendly at all.
Stayed 1 night in Aug 2025

4/10 Poor

Shelby, Fredericksburg

Disliked: Cleanliness, property conditions & facilities
I stayed Thursday - Saturday. Sadly, the parking lot and surrounding areas were under Reno and they requested a $10 per day fee to park!, only 2 charging station for EV that are taken all the time!, a green scrunchy was found in my bed sheets!, many ceramic floor tiles near the elevator were cracked /dirty / old, carpet in my room was dirty and looked to be the original carpet was the hotel was built, one of my TV’s did not work, staff were nice though and the breakfast is great with the fresh made omelets!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

2/10 Terrible

POLLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why $10/day parking fee at suburban hotel with acres of parking around it??? This should be included in description and price quote.
Stayed 3 nights in Aug 2025

10/10 Excellent

jeannie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was outstanding. Breakfast - made to order omelets and a variety of other options. Dinner - excellent soup, excellent salad. Reasonably priced. Staff was exceptional.
Stayed 2 nights in Aug 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like having to pay $10 to park each night.
Stayed 2 nights in Aug 2025

6/10 Okay

Katrina

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Family Vacation

We arrived at the hotel for check in around 4:30 pm and were told our room was not ready because "staff booked off and the night before was sold out, so there are no extra linens". We were not given a time to come back just told to keep coming back to see if the room was ready. We were finally able to check in at 8:30 pm. Our room had no toilet paper, no hand towels, and no bedding for the pull out. The floor was dirty and there were used towels in the bathroom. The pool water was merky and then closed for the second day of our stay. We were told it would be open the day of check out but it was not. We were also charged for a "self parking fee" that we were not aware of following check out. This was not communicated to us at check-in or check out time. The woman doing the laundry Saturday evening was very kind and quick to respond. The staff working the breakfast was very friendly and the food options were great.
Stayed 2 nights in Aug 2025