2/10 Terrible
Heather
Travelled with family and small children
17 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This place does NOT match the photos they have posted. Place was completely unclean, the smell of the room knocks you in the face soon as you walk in. There was bodily fluids on the box spring cover, the bed was broken, the door was bent inward on BOTH sides like it had been kicked open, you could see through the cracks where the seal should have been on the side and bottom. The lock didn’t work. There was decaying food in the freezer. Stains all over the couch chair lamps, you name it. It was filthy. There was fleas inside the room. The carpet was sticky and felt wet from how dirty it was.. was told no other rooms were available and since I booked through a third party they could not issue refund or edit reservation. I ended up asking for cleaning products to clean it myself but even then it didn’t do much good. Asked house keeping to come deoderize the place, they never came. They never even got their cleaning products back but clearly they don’t use it in the rooms anyway. I was truly mortified when we walked into the room. Idk how that place is even still operating, it should be condemned. Even the clerk said the suites are rented out and used mainly for nothing but PARTY ROOMS. And all the other suites would be just as bad. Definitely NOT a family friendly place at all to stay with your children and unless you want to risk taking home communicable diseases and bugs.
Heather
Stayed 2 nights in Aug 2025