Casino Hotels & Accommodation in Luxembourg

An absolute wonderful stay - room was great and staff were so helpful! Definitely plan to stay again.

This hotel is absolutely fabulous in every way. The two ladies on reception Lorena and Maria were so welcoming on arrival they really made you feel special. Stupidly, I booked the wrong type of room when I did it online, but the ladies sorted it out at check in with no fuss and upgraded us FOC to the room I should have booked, what amazing customer service!. In fact all the staff were also really welcoming and were always pleased to see you and you could tell they meant it. We stayed two nights and ate in the restaurant both nights. The food was so well prepared and plentiful, that we didnt want to go elsewhere, great food and a great price. On the second day we came back after a day exploring the City to a lovely surprise. Lorena and Maria had written us a lovely little note saying that they had chosen us their special guests of the day, there was also a little bag of confectionery tied to our door handle with it. I have stayed in many hundreds of hotels both in my private and work life and have never had anything like this, it was heart warming and so lovely of them. They really are a credit and an asset to the hotel and I would like the management to pass on our personal thanks for making it a pleasurable stay. I highly recommend this hotel and will remember this stay above others we have had in the past. Well done NH Luxembourg, a really great hotel.

The only reason I gave this a 4 star on amenities was because the shower never really got that hot. In every other respect I cannot fault the hotel It’s in the business district so not scenic- if you’re looking for that don’t stay here. I think it’s a relatively new hotel. It’s very convenient otherwise. The tram stop is a five minute walk away and they run like clockwork. The food court in the Cloche D’Or - round the corner is amazing and you can get everything. The staff in the hotel are love, friendly and polite. As other reviewers have mentioned the here is a free coffee machine- hence no kettle etc in the rooms. Breakfast is good. Also if you’re willing not to have your room serviced you get a €5 voucher to use in the bar ( 1 per day of your stay). I would highly recommend this hotel.